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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.4 out of 5 stars with 991 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 991 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connection problems iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems connecting to my phone. Cuts out occasionally. Noise cancellation is only positive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad to hear you like the noise cancelling of your QuietComfort Earbuds! If there are occasional cutouts between the buds and your iPhone, then one quick thing to try is rebooting your iPhone. This can help fix such issues. If that doesn't help, our support team will be happy to go through full troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds sound quality is great. The noise reduction is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quiet and Comfortable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable earbuds I have owned. These have multi-point connection and work great for me. I have a work and personal phone and these allow me to connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear budds i have ever had stay in my ear while working out

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    No working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to go to the store. The earphone constantly stop working

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Janette! We’re sorry to hear that your earphones keep stopping during use. We understand how important it is for your product to work consistently, and we appreciate you letting us know what’s been happening. If you need further assistance or would like us to review this in more detail, please feel free to reach out to us through this link: https://bose.life/49SSe5s We’ll look into the information with care and do our best to assist. bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved so much this earbuds , i buy to him for graduation present, and he say the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever purchased. Would recommend this product to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose. Consistent performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in ear. Eq in the nose app is easy to use. Bluetooth connection fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Beats and I’ve had different types of Beats for a few years. Wish I would’ve known sooner about this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! Easy access to everything including my boss ear buds. Best Buy takes good care of their customers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Many issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Being50, thank you for taking the time to share your experience with us. We’re sorry to hear that you’ve been dealing with syncing issues and trouble with the right earbud connecting properly. That definitely shouldn’t be happening, especially after just a few months of use.

      Wearing just one earbud at a time should work smoothly, so we appreciate you letting us know that your experience has been different. It sounds like the right earbud may not be making a proper connection in the case, and that can affect both charging and syncing. We definitely know how that must feel, especially when your wife’s pair is working perfectly, and we’d really like to help get things back on track for you.

      We’d really like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us directly at https://bose.life/4rlrLn6 so we can walk through a proper troubleshooting check or arrange the next steps.

      We appreciate your feedback and want to make sure you end up with an experience that reflects what you expect from us.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was good but not what expected specially with phone calls. Everyone that i talked to complained that they couldn't hear me or that i sounded bad. The sound was ok not your typical Bose sound. It was not as detailed as every Bose i have so it was very disappointing. They were very comfortable anc the touch sensor were good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts, we’re sorry to hear the call quality and sound didn’t meet your expectations, especially given your past positive experiences with Bose products. We’re glad to know the comfort and touch controls worked well for you, and we’ll be sure to pass your feedback along to the team. If you'd like assistance from our Support team, you can reach out to us via Social Media directly, or through our "Contacts Us" on Bose.com.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these over a year now. They are my go to ear buds. I have a pair a airpods pro 2’s that I hardly use now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had these earbuds for a few months and enjoy the sound quality and am impressed by the anc. the only gripe that i have is the feel of the earbuds and especially the case which really needs work as it feels cheap and kind of reminds me of the easter plastic eggs. The Jabras (10) that i have feel much better and of better quality but the bose are better in noise cancellation.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Rene,

      I am happy to hear that you love your QuietComfort earbuds for their sound quality and noise cancellation, but sorry you are not fully satisfied of the build of the charging case. Please note that you can find on our website silicone cases to add another protection: https://bose.life/3R1DZkh

      If you have any questions, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift , the sound is clear and quality is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is awesome, as well as aware features, eq in the bose app is a plus as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundproof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Able to focus on meetings with background noise eliminated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good quality. I just had to get use to them in my ear.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for Price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much more than my AirPods. Apple really just doesn’t compare. I have the Bose connected to my Samsung tab my iPhone and my laptop all at once. So nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound in quality but a little bit too expensive

    I would recommend this to a friend