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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.4 out of 5 stars with 991 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 991 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds; the only issue I have is with the connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life!! I only charge once a week!! They are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. They are definitely getting their use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great quality and sound Okay price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Wireless Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to sleep on your side, the bud tend to shut off. Good sound quality. Fast charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of my favorite products to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Love Bose products as I have bought them since 1990’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Never had a pair with the multipoint connection feature and the switch between my phone and laptop while I'm doing office work is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Carryng case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good base. Carrying case can be improved apon. Difficult to open without a slight lip, to open. To slippery when trying to open!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great...............................................

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    A definite purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a product that fit in my smaller ears!! I get the differnce size accessories you can install on othe types. Yet, they still fall out. This one is the one that true to what it says it does!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great but don't cancel noise as well as my other Bose earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Christmas Present ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, little disappointed when compared with Samsung fe earbuds. It’s not hold on to my ear for longer period.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're glad to hear that you find the sound quality good, that's exactly the experience we aim to deliver.

      We understand that a proper fit is essential for optimal performance. Adjusting the ear tips can make a big difference in comfort and functionality. Here's a detailed guide to help you adjust the ear tips for the best fit: http://bose.life/4nVbVxB

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome with quality products, love the cleanliness of the store and the customer services is always great when your old and need help with technology assistance they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product so far ordered them for my mom a year ago and still no complaints yet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont Get if Mostly Used Outside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and customisable EQ options of your QuietComfort Earbuds! If you find that audio playback is skipping, one quick thing to try is rebooting your mobile device, which can clear up such problems. While the touch controls can be a little unfamiliar to begin with, you should get used to them with use. As for windy environments, I would suggest using Off mode temporarily here, which may also be useful for hearing other sounds around you clearly. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but JARRING notifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Betsy, I'm happy to hear you like the sound and comfortable fit of your QuietComfort Earbuds! It's true that the voice notifications cannot be disabled on this particular product. However, any announcements will only come up very infrequently, mainly to alert the user to something important. As such, they shouldn't have a considerable impact on the user's overall experience. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase! Great price! I highly recommend these wireless earphones!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying voice prompts can't be turned off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

    No, I would not recommend this to a friend