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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.4 out of 5 stars with 992 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 992 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and phenomenal store experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when I am working and listening to music while it also connects to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great earbuds from boze.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price i paid. Satisfied with its performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery needs a boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but they die after 4 hours. I have other Bose products and never had this issue.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality. The Bose QuietComfort Earbuds offer up to 9 hours of battery life, with the charging case providing an additional 2.5 charges for a total of up to 31.5 hours of use. A quick 20‑minute charge can also power the earbuds for up to 3 hours of playtime, depending on usage and volume levels.

      If you’re consistently experiencing shorter battery life, we recommend checking for the latest firmware updates through the Bose app and ensuring the earbuds are fully charged before use. For more tips on maximizing battery performance, please see this helpful guide: https://bose.life/4k0Uaw5

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor earbuds compared to competition. Automatic change over didn't work well and the fit didn't work at all for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you letting us know about your experience with the fit and the automatic changeover feature. At Bose, we’re committed to delivering products that combine comfort, performance, and ease of use.

      For the fit, you have the flexibility to mix and match the stability bands and ear tips included with your earbuds to find the combination that best suits your preference and comfort. This simple adjustment often makes a big difference in achieving a secure and personalized fit. You can find detailed instructions for both features in our https://bose.life/4bsIQq2.

      Regarding the automatic changeover feature, if you’re referring to switching between devices, please make sure the Bluetooth on the other device is turned on and ready to connect. This helps the earbuds recognize and switch seamlessly.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Muse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Best ear buds I’ve ever had Easy pairing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weird Crackling Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for less than a month and they make a weird crackling sound when noise cancelling is activated, the main reason I purchased them. Nothing resolves, but through some research it looks like its not uncommon.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ashley, thank you for sharing your experience with the Bose QuietComfort Earbuds. We understand how disappointing it can be to invest in new earbuds and hear crackling when noise cancellation is activated, especially since that feature is one of the main reasons many customers choose them. The QuietComfort Earbuds are designed to deliver rich, balanced sound with world‑class noise cancellation, and we want to make sure you can enjoy that performance without interruption.

      While we appreciate you sharing what you’ve found, this type of crackling is not something we expect or recognize as a common behavior of the earbuds. To help address the issue, we recommend following the troubleshooting steps in our support guide, which are designed to resolve sound disruptions and restore clear sound performance. You can access the guide here: https://bose.life/4l7JiwS

      We’re confident that once these steps are followed, you’ll be able to enjoy the powerful noise cancellation and high‑quality sound that Bose earbuds are known for.

      Rein – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair but this was given as a xmas gift. I like how it pairs with the sound bars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't function well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original pair failed after 5 days. replacement pair seem OK. But voice command function turns off by itself. So far I liked my old Bose headphones much better, to lasted 4 years.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that your fist pair failed, but glad your replacement is now working. If you ever experience any connectivity or power issue, please try to factory reset them: https://bose.life/3NmjaOx

      Or contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connectivity issues. Please stay clear if you are an apple product user.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality sucks . I have both Apple and Samsung phones and the mic sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kinda disappointed with them being Bose they are not very good earbuds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. Sorry to hear that they haven’t met your expectations. We truly appreciate your feedback and would love the opportunity to look into this further to help ensure your earbuds perform as intended.

      Please connect with our customer support so we can assist you: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Can’t beat Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The sound is crisp and clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audifonos bosse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No se oye bien el microfono, muchas vecesse oye entrecortada la voz

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
      Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.

      To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, bad call quality and annoying Bluetooth connectivity. Feel like I should’ve just went with AirPods even though I dislike them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for leaving your thoughts on the QC earbuds. I'm sorry to hear you experienced bad quality calls and issues with Bluetooth connectivity. Both of these problems can be attributed to poor signal between the smartphone and the buds. I recommend keeping the phone with you and within 10m/33ft when paired. This will help ensure a clear connection and consistent quality.

      If you need any assistance, please get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Mint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Dropped them in a toilet still work… mint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it's really the best because all products it's high quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCEhttps://bose.life/3Vmo7vg.

      Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    disappointed_user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when they work, they're amazing...however, I have had serious problems getting them paired my my devices and getting help to reset them has been painful...not sure I would buy these agin...probably not

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve,

      It is great that you find them amazing for sound and noise-cancelling. You can try our troubleshooting for help with connecting: https://bose.life/4hmRd6K
      Or if you do want to reset them, our guide here: https://bose.life/3CjE4Mv
      Please do reach out though, as we'd love to help: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is you get what you pay for great for kids but not for someone that really cares about sound quality as a reason to buy

    No, I would not recommend this to a friend