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Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 953 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds sound quality, comfort, and fit. Many customers also appreciate the long battery life and great bass. However, some customers have reported occasional connectivity issues and challenges with the initial pairing process. Overall, the positive aspects of the earbuds seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 953 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    A very poor showing for Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are nice when they work properly, but unfortunately "when they work properly" is a big problem. For starters, every time you put these in your ears THEY YELL AT YOU TO TELL YOU THE BATTERY LEVEL! Yes, it is max volume, it doesn't save a previous volume setting or let you configure it, and it waits until it senses that it is in your ear so it can yell at you. In addition, I have no idea why Bose has made yet another app for these earbuds instead of using one of their already existing apps. This new app is worse than the others I've used in the past, and leaving the app installed after you set the earbuds up can cause frequent connectivity drops. Speaking of connectivity drops, they also have a battery saving feature that is horribly buggy. One or the other earbud will fairly regularly go into power saving mode while using them. (It's a constant issue with the app installed, less frequent, but still often when it is not installed) Sometimes a gesture will wake it back up, other times you have to put both earbuds back in the case and pull them back out. Either way, it's really annoying. The worst part is, even if they do put out a firmware update to fix the power save issue, I would never know because the app is the only way to update the firmware, and the app causes additional issue. Bottom line: skip these. The sound is pretty good, and the battery life is better than other models, but the constant frustration of using them outweighs the good things.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Justin,

      Thank you for sharing your experience with the QuietComfort earbuds. I am sorry to hear that you are not fully happy with these earbuds despite their great sound quality.

      Regarding the connectivity issues you are referring with the Bose QCE app, I would suggest you to making you are using the latest version of the app. If the issue are still occurring, you might want to install the app on a different device.

      For further assistance, you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. He already had beats that he loves. But they fell out of his ears all the time. The Bose fit his ears way better the sound is amazing and he loves all the functions best purchase I ever could have done .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift to my wife for a pre Christmas gift. They have not disappointed! Sound and quality is terrific. Would recommend these for anyone who is looking for comfort and a quality earbud. Bose continues to make quality products year after year..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound & ANC; Quirky App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose Quiet Comfort earbuds are superior to my older Bose noise cancelleing earbugs in terms of fit, sound, and noise reduction. Unfortunately the new Bose software is a little quirky in connecting the earbuds to bluetooth compared to the prior version. However once paired they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Christmas Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter's Christmas gift and she could not be happier. Great sound as well as noise cancelling. She liked the fact that they came with different size ear pads. Bose is always top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    better sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound and a long-lasting battery. its design is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Worth the purchase, competitive pricing & discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Worth the price with $50 discount. Good sound clarity, good bass, easy bluetooth pairing & lock. Cons: Hard to secure tightly in place to take advantage of the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using AirPods for years but I have owned some previous Bose products. I have always loved the sound from Bose and the battery life is a vast upgrade from the AirPods. I wish syncing them with multiple devices was a bit easier but that is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get the BOSE! BOSE knows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Bose has alway been the tickets for me. It’s the first time an ear bud fit properly and has amazing sound. I didn’t read the directions and still figured everything out pretty quickly so get BOSE! Enjoy! And I need bright green. These are purple. I still love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Love the sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these ear buds sound and the comfort is amazing, but i found pairing them was a bit challenging… Even after going to You Tube for instructions and downloading the app i’ve had to temporarily disable the touch control on the left bud until I can figure it out because I kept accidentally unpairing it…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality, worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for audio books, music and phone calls! I wanted an alternative to the Apple Air pods, this was a great choice. Long lasting battery life and charges quickly. Fits comfortably/snug in my ears, doesn't hurt or slide around. A little steep in price but worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them about a month ago and the equality and the sound is great. The earbuds don't hurt my ears. I use them when im riding my bike and running and the stay in your ear not others earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud would not go in the case nor charge. I took the earbuds back to Best Buy within the 2 week return time-frame only for the manager to not accept the return. The manager stated that, "The serial number on the box did not match the serial number on the earbud case and would not accept the return." I called Bose and they told me they design their products for the serial numbers not to match the purchasing box. Best Buy should really know their products before they sell them. beside that I love the good bass quality sound. The buds felt good in the ear. The buds is connected to Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the earspot bose earphones, and I must say, they are exceptional. The sound quality is outstanding, providing a rich and immersive listening experience. Additionally, the comfort level is impressive, making them suitable for extended use without any discomfort. The design is both functional and aesthetically pleasing, adding a touch of elegance to any outfit. Overall, I highly recommend these earphones to anyone seeking high-quality audio performance. Thank you to Aidan and best buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort True Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for high-quality earbuds with excellent sound and effective noise cancellation, and the Bose QuietComfort True Wireless Earbuds exceeded my expectations. The staff at Best Buy were extremely helpful and guided me to this product — and I’m so glad they did! The sound quality is phenomenal, with deep bass, clear mids, and crisp highs. The noise cancellation feature is truly impressive, blocking out distractions and making it perfect for both travel and everyday use. The fit is comfortable and secure, even during long listening sessions. Overall, I’m very satisfied with this purchase. Highly recommended for anyone seeking premium wireless earbuds with top-notch noise cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose qHose comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones—they're a significant upgrade from the brand I used before. They provide incredible comfort during use, and the sound quality is truly superb.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old AirPod gen2s with these buds. The fit are much better than the airpod pros. They don’t slide out of my ears but do hurt just a little bit after prolonged use. I did have difficulty finding any noise cancellation earbuds with better fit for my ears though. So might just be me. The sound quality and noise cancellation features are great. Bluetooth connection with my iPhone and iPad works very well too. Can easily switch between devices without issues. One thing I don’t like about them is that if the case drops, it opens up and the earbuds roll out. The case is quite lightweight but feels low quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling. Solid audio quality. Fits in ears snugly but not too tight.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Feel great, sound amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Bose fan, these are the first true noise canceling headphones ive owned: they fit very well abs slind awesome. The the free app so you can customize them even more. Great deal getting them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas present ever!!! Really good sound and stays in my ears without falling or when I’m active. I let my husband try them and now he wants some!! Bose never disappoints!

    I would recommend this to a friend
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