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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.7 out of 5 stars with 150 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 141 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. The noise canceling feature is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great noise canceling, but poor charging. This is my 3rd pair already.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. Cobos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I great item with terrific sound that blocks outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    For heavy work not really.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
      Immersive Audio Off: Up to 6 hours
      Immersive Audio On: Up to 4 hours
      Charging Case (fully charged): Provides up to 18 additional hours

      These are the advertised specifications.
      Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.

      If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, videos, movies....Awesome...for phones calls it could be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Have been using them more than my Bose Headphones cause the sound, and noise cancellation are top notch but they're much more convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair and love them. Noise reduction is great. Best Buy matched price so no need to wait on delivery and able to use them that afternoon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bus for being so expensive was not working out the box. I get i needed to update, but even then constant disconnects or odd behavior when swapping from Windows laptop to android is a pain. They sound amazing when they do work i give it that. But honestly, i should not have been frustrated and chosen instead my 4 dollar dollar tree earbuds that i bought as an emergency one day to be able to talk and hear in a meeting. The battery life is horrible. I ended up getting new ear muffs for my 4 year old Bose quite comforts instead as this honestly was just not doable to work full time with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Angel, thanks for sharing your experience with the QuietComfort Ultra Earbuds (2nd Gen). We're sorry to hear they didn’t meet your expectations, especially with connectivity and battery life. While a firmware update is often needed initially, the issues you mentioned are uncommon and may be resolved with a few quick steps:

      Battery troubleshooting: http://bose.life/4pYN9yl
      Bluetooth reconnection: http://bose.life/3WqDanI

      These steps should help get your earbuds working properly again.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Get it if you want good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality than gen 1 for sure. Only wish would be charging case to be smaller but beside that nothing beat this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preferred earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a pair I lost. I used a pair of AirPods in the meantime and I went back to theses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud that doesn't fall out of my ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What matter most me is, if cannot stays in ears then everything else is a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose second Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Bose Earbuds in the market. This second generation fixes a lot of the issues from the first generation earbuds. Wireless charging is included in this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. The product was worth getting. When I on the phone people don't hear any noise that I am by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and smooth, thanks to my total membership I was able to upgrade to this beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing! I was at a ND game and could talk and be heard clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great work flawless the ANC is the best highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budtastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my husband he absolutely loves them uses them everyday for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Just not a fan of the voice. I like the first gen voice better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat quality, high def sound and hreat fit. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product love the immersion mode especially for sure

    I would recommend this to a friend
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