Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.7 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality and the extremely comfortable fit of the QuietComfort Ultra earbuds, making them suitable for extended use. Many users also appreciate the fantastic battery life and the perfect fit in their ears. The unique long design and instant connectivity with iPhones are additional positive aspects noted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 140 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big Sound in a Small Package!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a company that is synonymous with quality. I’ve owned multiple different speakers and headphones and they have continued to maintain the same consistent quality over the years. You know when you’re buying a Bose product that you’re getting what you pay for! Their noise cancelling headphones have always been my go-to option for air travel. They do exactly as advertise and are comfortable for the long journey! But when it comes to headphones I use for daily use it’s always been either an Airpod’s or more recently Beats Fit Pro’s. I thought that the Beats were the best option I could find for working out. They fit well, the noise cancelling worked fine and the music I thought sounded pretty good and that’s what I tend to value in a set of workout headphones. Enter the new Ultra Quiet Comfort Earbuds from Bose! Will they be able to dethrone my Beats Fit Pro’s? The initial setup of the Bose earbuds were straightforward and easy. You can pair the earbuds immediately by hitting the pairing button on the back. They came pre-charged out the box for initial setup. You can pair them through Bluetooth but will get the best functionality using the Bose app. Once paired I named them “Jukebox Jets” and went through the quick tutorial to go over controls. The headphones come in a sleek black case and have 3 sets of ear tips. The ones that initially came on them fit my ears fine. You’re greeted by a startup sound once they’re inserted in your ears that reminds me of the old THX logo back in the 90’s and then the voice will tell you battery life. I tested the earbuds out for the first time in a weekly bowling league. I like to listen to music when bowling to help me focus on the task at head and the noise cancelling drowns out all the extra noise in the alley. When these say they’re in Quiet mode they aren’t kidding. I couldn’t hear anything except myself and the music. The noise cancellation is much more effective than my old beats. I like being able to cycle between the different modes to talk to teammates without having to take my headphones out of my ears. I will say initially I was a little frustrated with the touch controls. They are quite sensitive, and I found myself trying to pause music or skip to the next song and not having the intended outcome. The Beat Fit Pro’s have a tactile button you press in when trying to skip and pause that I think works better than the touch controls of the Bose. It was semi frustrating for a first-time user who usually is pretty good with technology but it doesn’t detract enough to be a problem for me. You can adjust the volume by sliding your finger up or down on the side of the headphones. Holding down on the side for longer than a second or so will cycle between the different modes. There is Quiet, which is strictly noise cancelling, Aware which allows you to hear others around you, and Immersion and Cinemas are modes that deal with music and movies that I’ll touch on shortly! The app has added functionality with an Equalizer and also Shortcut buttons for each ear to do different actions! The biggest thing that I judge headphones on is the quality of the sound and Bose excels as usual in this department. The Ultra Quiet Comfort Earbuds are positively the best sounding earbuds I’ve ever used. The music quality is on another level. It’s hard to describe but the first time I listened to music with them I felt like I heard some songs for the first time. Everything just sounds more pronounced, clear and full with Bose headphones. There’s also an Immersion mode that amplifies the feeling of being encompassed by music. A Still or Motion mode will along you to either sit or move around and it will adjust the music accordingly. Everything sounds so crisp and clear, the bass sounds clean yet full, they’re just phenomenal. There’s a Cinema mode as well for watching movies that I haven’t tested as much, but I listened to a few trailers and it felt like it immersed me in the action! The battery life is solid on the Quiet Comforts and they stay in my ears while I workout, so they have instantly replaced my Beats Fit Pros. Maybe one day they can win me back but for now I am solidly in camp Bose for the foreseeable future. What I love about these earbuds is they do everything the quiet comfort headphones do but in a smaller package. I’m not sure I would even take my old headphones on the airplane anymore after using these. Because frankly I could sleep easier on a plane with these in my ears! Overall I am very happy with the Ultra Quiet Comfort Earbuds. The sound quality is unmatched and the comfort, battery life, and overall experience have catapulted these earbuds to the top of the list for me! Get yourself a pair today, you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great True Wireless Noise Cancelling Earbuds!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra (2nd Gen) True Wireless Noise Cancelling Earbuds have great sound, a nice and efficient design and many convenient and useful features. Following are my observations after thoroughly testing them out: - These earbuds have a nice looking, slim design. They fit well in the ear and come with multiple sets of tips and bands so you can get the right fit for your ears. There is an earbud seal test you can use on the app to verify the seal you are getting in each ear. They are lightweight and I've been able to wear them comfortably for multiple hours with no issues. - There is a QR Code on the box that leads you to download the Bose App, which you use to set up and customize the earbuds, access instructions and tips, and update the earbuds when necessary. - Connection to my iPhone via Bluetooth was easy and I was connected is seconds. - The earbuds allow for Aware, Quiet (noise cancelling) and Immersive audio settings and you can toggle through them with a push of either earbud. You can also create your own custom audio settings. The Immersive Audio setting is unique. It can be turned off or you can select Still or Motion. The Still setting makes it sound like the the music is coming from a stage in front of you and adjusts to keep that feeling when your head is turning. The Motion setting lets the audio follow you as you move around. - You can set up shortcuts through the app to allow you to cycle through the audio modes, cycle through immersive audio settings, switch between Bluetooth devices, access a voice assistant or access Spotify. Each ear can be customized so you can cycle through different shortcuts you select for each ear. In addition, the earbuds allow for play/pause, skip forward or backwards, volume up and down or answering and disconnecting calls, all with simple taps or slides on either earbud. - The App also has an equalizer; a feature that I love. You can select from one of four provided EQ settings, or create your own custom EQ settings with the 3-band equalizer. I always enjoy adjusting the equalizer to the sound I prefer for whatever I am listing to. - The earbuds last for 6 hours in Aware or Quiet mode on a full charge, or 4 hours in immersive audio mode. The case holds up to three additional charges. - The noise cancelling feature works quite well, I can wear them around a noisy environment in the Quiet mode and it effectively cuts out the background noise. - Most importantly with earbuds is the sound. I tested these earbuds out with multiple genres of music, as well as loud/soft, instrumental, male/female vocalists, etc. I'm very impressed with the sound. The music was clear and crisp, with good solid bass and no distortion at any level I played them at. I tend to like a heavy bass punch and these earbuds delivered far better than you might expect for earbuds. - While this did not affect my rating of the earbuds and features, the one thing I found challenging was getting the box/package open. I had to rip apart and mangle the box as there didn't seem to be anyway to get the inner box to open or to slide out. in the end, this is a minor thing, unless you like to keep the box to store them in when not in use. The Bose QuietComfort Ultras (2nd Gen) are a great pair of true wireless noise cancelling earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating would be five stars if the left ear worked properly all I hear when I put it in is sound like wind and even with quiet mode on but the right one works great

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Preston, thank you for your feedback, and we're sorry to hear about the issue with your left earbud. The sound you're describing may be related to a connection or hardware issue, and we’d love the opportunity to help make it right.

      I recommend trying this quick troubleshooting guide to help resolve the issue: http://bose.life/3Jny09m.

      It should help get your earbuds working as expected.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Design, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My Go-To Travel Earbuds

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the 1st Gen Bose QC Ultra Earbuds for the past 2 years and these are a nice upgrade from that model that fixes a few flaws. The ANC is still the best on the market, and I noticed that the "hiss" that existed in the 1st Gen is now gone, leading to an even better experience. I'm on 30 flights a year on average, and I have tried other earbuds, but I always come back to the Bose. Nothing else is better at blocking out ambient noise while also sounding great. The immersive sound mode is nice when watching movies, but it will eat into the battery life and I prefer just regular ANC mode which gets you 6 hours of listening time. The charging case now offers wireless charging, something that was missing from the 1st Gen. Also, if you look at the ear tip compared to the last gen, you'll notice there's something I can only describe as an "earwax guard". Basically there's a grille that takes away a deep pocket that could accumulate dirt and earwax and need to constantly be cleaned. It's a small, subtle change, but useful. Otherwise the design, style and case are essentially unchanged from the last gen. Calls sound better on both ends thanks to the new AI features that help sort out ambient background noise. Although the noise cancelling, even with the ambient mode, makes it difficult to hear yourself when talking. My preference on calls is to just use one earbud unless I'm somewhere noisy and need both to hear better. Overall, these sound slightly better than the 1st gen and offer some newer features that are definite improvements. That being said, I don't know that I would tell current gen 1 owners to run right out and upgrade, as those ones are still great and very similar to these. But if you're in the market for a new set, or your first set, and you travel a lot and want the best ANC, these are it. And if you're considering the 1st gen, I would say go for these instead as the upgrades make them a little more future proof and enjoyable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusted Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this order because you people couldn’t get the product in. I called Bose directly and ordered it and I’ll have it 4 days latest. I won’t be buying ANYTHING from Best But here in Honolulu anymore unless it’s there in their stores to purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great addition to my Bose Earbud collection

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my new Bose QuietComfort (QC) Ultra Earbuds, 2nd generation recently. First task, charge them to ensure that I’m working with a full battery. If you don’t have the Bose app already, which is necessary for the proper running of the earbuds, you can find it available in the Google Play Store or Apple’s App Store. I didn’t need to install the app as I already had it installed for my previously purchased QuietComfort and QuietComfort II earbuds. The Bose App has some handy built-in features, like showing you the battery levels for each of your Bose devices. The App is also necessary to perform the installation process of new Bose products, like these new Ultras. The App walked me through adding the earbuds and pairing the buds to my phone. Once the earbuds were installed on the app and paired to my Phone, a newer version of the Ultra’s software was automatically installed (this happened transparently). In addition to installing and pairing new devices, the App provides tools to control how the earbuds function. For example, adjusting the built-in Equalizer. The Equalizer has three controls, one for Bass, one for Mid, and one for Treble. Each control can be changed individually. On the Equalizer page, there are preset buttons for Bass Boost, Bass Reducer, Treble Boost, and Treble Reducer. The Bose app also has a Mode function, with four modes preconfigured. They are 1) Quiet, 2) Aware, 3) Immersion, and 4) Cinema. Performing a Tap & Hold on an earbud toggles between Modes. Of the four Modes already configured, only two (Quiet and Aware) are initially enabled. With only Quiet and Aware being enabled, performing a Tap & Hold moves the earbuds from Aware Mode to Quiet Mode. Another Tap & Hold will move the earbuds from Quiet Mode back to Aware Mode. If you enable Immersion in the app, for example, then Tap & Hold will move the earbuds from Aware to Quiet to Immersion, then back to Aware. I also tested wearing the Ultra’s during a phone call. By the end of the call, I asked the caller how their experience was talking to me. They indicated that they had no issues at all – which was my experience as well. What’s in the Box • 2 Bose QuietComfort Ultra Earbuds (2nd Gen) • Bose Fit Kit: • 3 pairs of ear tips (S, M, L) • 3 pairs of stability bands (1, 2, 3) • Wireless charging case • 12" USB-C® (A to C) cable • Safety sheet If you’re interested in purchasing a pair of Ultra’s, they come in White, Deep Plum, and Black colors. In my opinion, Active Noise Cancellation is truly excellent. The Ultra’s seemed to do an outstanding job blocking out street traffic noise than my Quiet Comfort and QC II buds. I only hear outside noises when a car or motorcycle comes racing by. Battery life for these buds with a full charge is 6 hours. A full recharge takes around 2 hours. Maximum talk time is 4 hours, which is identical for Immersive Audio. While a USB-C charging cable is provided in the kit, the buds can be charged wirelessly. The case supports up to 3 full charges. These buds have a water-resistant rating of IPX4 – which means that the buds are protected against water splashes from any direction, but not against direct immersion or submersion. Wireless connectivity supports A2DP Bluetooth Audio Streaming and HFP BT. BT version is 5.3. Multipoint connectivity, a built-in feature, lets you pair to multiple devices at the same time, and switch between the paired devices easily. All in all, the Bose Ultra earbuds work great! As such, I am giving them a 5-star rating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones and customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is terrible (they last 4 hours) and best buy wont exchange them!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sheldon, thank you for sharing your experience. We're sorry to hear about the battery performance of your QuietComfort Ultra earbuds (2nd Gen) and the trouble you've had with the exchange process at Best Buy.

      To help resolve the battery issue, we recommend checking out this quick guide: http://bose.life/49pIWOg.

      It contains steps that can help get your earbuds back to optimal performance.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    These Little Dudes Pack a Punch!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are phenomenal! The sound quality is so crisp and fluid, it feels like I’m sitting in the studio with the artist. I love being able to catch the subtle inflections, breathwork, and pauses in the music. Those tiny details make the listening experience feel so intentional and intimate. It’s incredibly satisfying, especially with acoustic tracks or live recordings where nuance matters. Battery life has also been a standout. In my experience, they consistently last at least six hours, sometimes more depending on usage. I rarely find myself scrambling for a charger mid-day, which is a relief. And speaking of relief, the noise cancellation is insanely good. It’s been pretty windy the past few days where I live, and I’ve still been able to enjoy long walks without the usual gusts hijacking my playlists or phone calls. I can listen freely without feeling like the wind or random background chatter is part of the conversation. That alone makes them worth it. Comfort-wise, they’re a dream. My ears tend to get fatigued easily, especially with in-ear styles, but these fit snugly with minimal ache even after hours of wear. I’ve worn them through work sessions, errands, and even while winding down in the evening, and they’ve held up beautifully. I usually pair them with my iPhone, but they connect seamlessly with my other devices too, laptop, tablet, you name it. I hate lugging around a bunch of tech accessories, so the fact that these earbuds fill multiple roles and use USB-C (one charger for everything!) is a huge win. It’s such a space-saver and just makes life easier. Overall, I genuinely think these earbuds won’t leave you disappointed. They’ve checked every box for me, sound, comfort, battery, versatility, and I’m honestly kind of obsessed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Earbuds That Deliver What They Promise

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a fantastic listening experience, consder the Bose Quiet Comfort Ultra Earbuds. These earbuds are made to provide the user with a solid ear contact without any outside noise--period! As a home theater enthusiast, I look for the equivalent sound that I get at my local cinema. With these earbuds, they provided me with the same brilliand and accuratew sound that I get there. Full orchestras sounded great. Of course, I also tried audio from vocalists and they sounded just as great. These earbuds may be the best sounding ones I have ever tried. Yes, they are pricier than others on the market, but your ears can tell the difference. Getting started should have been a no-brainer, but instead of including a Quick Start manual, Bose provides a barcode scanner to link to the manual using the QR scanner on your phone. After reading the manual's pairing instructions, things went very quickly: just press the button on the back of the case and you're paired in a matter of seconds! These earbuds make it very simple to make sure you have a solid seal to your ears. They provide several adapters, but I found that the one attached worked perfectly in my ear. Bose offers a test on their app to make sure the seal is perfect. How many other manufacturers offer that! If music is important in your life, seriously consider these earbuds. They provide the most accurate audio available. Sure you can pay more for earbuds, but why bother when these Bose earbuds deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable fit, noise canceling, excellent sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable fit, excellent noise cancelling, and great sound make these ear buds a winner. If you don't need to read anymore than that, you can skip the rest of the review. If you'd like some more substance, read on! When I pulled the QuietComfort Ultras out of the charging case, I was a little concerned. They felt substantial in the hand, and they were a little larger than my previous set of buds. I wondered how long I would be able to wear them without getting fatigued. But my concern was baseless- once I had the right insert on them, they fit in the ears and sat there so comfortably that I wondered if they were going to fall right out. But they didn't. They made it through work outs, jogging, and eating. I didn't have to keep pushing them back in like i have other earbuds. I am very impressed by this! Sound quality is on par with other earbuds in this price range. I listen to a very wide selection of music, and the QuietComfort Ultras did not disappoint on any genre of music. When you download the app, you can select various listening modes. Quiet, which engages noise canceling. Active, which allows you to hear what is going on outside the ear buds. Then there is Immersion and Cinema, which both aim to supply you with different listening experiences. I don't mess with the modes much, but Quiet was my favorite. There is also an Immersive audio setting, which I messed with here and there, but found leaving it off gave the best sound for me. There is a lot of technology packed into these buds. All in all, a solid set of in ears, and worthy of the Bose name.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    WOW just AWESOME

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW very impressed with the new BOSE Gen 2. i had an older set of Bose earbuds and was happy with the sound and the comfort. The Noise reduction was good they size of the earbuds was good light weight good looking and overall sounded like a Bose product witch is good. The case was small and it held a great charge they only problem is i broke them so now i got the GEN 2. These blow away my old BOSE earbuds when you put them in an turn them on the outside noise just goes away you don't hear any of it. WOW the sound of these is truly awesome the size is smaller and they don't stick out of my ears at all so you wont bump them. The charging case is taller maybe a little bigger then my older one. They sound great and look great they do have one problem and that is taking 2them out of the charging case. They don't lay down you stick them straight in and the top of the earbuds stick out and that's not a lot of finger gripping space for bigger fingers to grab them out. That was the only flaw i have found on these. SO awesome sound great look light probably one of the best earbuds i have owned so far. I have had around 6 or 8 other pair and these are one of the best ones yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and so comfortable! So I found myself in need of a new pair of daily use earbuds.( my old favorites quit charging.) But I had not seen anything that caught my attention. Until I came across the new in ear, noise canceling set from Bose. The Bose QC ultra 2. These are now my new favorite. Super clean and clear audio. Lots of low end Bass. Clean and clear Midrange and crystal clear highs. They are however an in ear style headphone. But they come with 3 different sized in ear tip covers and outer lobe pieces that are a very soft gel. They are so comfortable. I typically wear them 8-10 hrs a day while im working and have had zero ear pain or fatigue. Which we all know how uncomfortable hard plastic ones can be. Back to the Sound though! Have I said they sound amazing. I listen to a very broad variety of music and havent found any that dont sound incredible. Whether Im listening to hip-hop and rap or some heavy metal. Deep,deep Bass or the crisp clean highs of a symbol crash. They do not fall short. I have never been happier with a set of ear buds in my life. Super easy to pair and control them through the Bose app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Typical Bose sound quality, software needs improv

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot to like about the Bose Quiet Comfort Connect 2, and a few minor distractions. The sound quality is of course excellent, and typical for Bose products. Bass is rich and the treble is crisp. One thing I would recommend is to use the equalizer in your music app instead of in the Bose app. I detected a little bit of distortion when increasing the base in the Bose app that I did not hear in the music player app. The noise canceling features are top notch. The silent mode works as well or better than any other noise canceling earbuds I have tried. There are built in modes for active listening or when you are physically moving (walking, running), as well as the ability to customize the noise canceling to your taste. Battery life is pretty typical. Bose claims around 6hrs and that is about what I experienced. One negative in my mind is that it takes 3 hours to fully charge the case, which seems slow. A couple of minor gripes: 1. The Bose app seems very sluggish. It takes an inordinate amount of time for settings to take effect. This probably has to do with the speed of the wireless connection between the device and the earbuds, but I think this needs improvement. 2. I connect the earbuds to a laptop more often that to my phone, and it seemed like the earbuds either lost connection or went into some kind of sleep mode very quickly. I find I need to regularly reconnect the earbuds to a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Earbuds that fit - finally!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears have always had issues with fitment regarding earbuds. The main player is this market has never fit well even with each iteration that is supposed to be compatible with more ear shapes than the previous. They just don't stay put and simply fall out with any slight head motion. So, I've had to resort to earbuds that either have 'wing tips' that loop underneath the crevice in your external ear or the more sports oriented buds that have a loop or hook that wraps around the top of your external ear and holds the buds in place. With all that said, I'm super excited as it seems that these Bose earbuds have finally solved my problem without having to use those 'crutches' mentioned above. I'm happiest about this regarding these earbuds...everything else is pretty much secondary. That's not to say that the other features are anything to sneeze at, but they work as one would expect them to work coming from Bose. The ANC is top notch as is the battery life. Additionally, I haven't had any issue with the controls. They seem intuitive and work probably 90 to 95% of the time. For me that's great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Exceptional ANC & telephony; OK Audio Quality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the box: • QuietComfort Ultra (2nd gen) earbuds • USB-A to USB-C charging cable (12-inch) • Large, medium, and small ear-tips and stability bands • Charging case Note: The product comes with no instructions other than a QR code. Setup: Initial pairing of the QuietComfort Ultra 2nd-gen (QCU2) with iPhone 15 was straightforward with the Bose app. Pairing with other devices (i.e., without the Bose app) requires that the earbuds be in the case with the lid open. A long press on the button at the back of the case puts the buds in pairing mode (indicated by a blue flashing light on the inside of the case). An update for QCU2 was available and I went through the installation process. The app takes you through the process and warns that it may take up to 45 minutes to complete. This turned out to be a reasonably accurate estimate. The update must be done with the earbuds out of the case until the very end. Placing the earbuds in the case before the progress indicator reads 100% pauses the update. The QCU2 can be used normally during this time. At 100%, the app tells you to put the earbuds back in the case with the lid closed and indicates that the light on the front of the case should blink rapidly until the update is final. I did not see any flashing light but checked the app to confirm that the update was successful. Design: Despite their relatively bulky size, the fit and comfort were good for me. The included ear-tips and stability bands should provide the same for most users. The earbuds fit easily into the charging case but their slick exterior and rounded contour make them difficult to remove. I have not had them slip out of my grasp but can imagine them doing so (and at the worst possible moment!) Operation: The Bose app includes some advanced controls: • Modes: Quiet, Aware, Immersive, Cinema modes are available by default. Customized mode settings can be created with varying degrees of noise cancelation. • 3-band equalizer: +10 to -10 in increments of 1.0 (dB?) and 4 pre-sets • Bluetooth pairing was simple on iOS phone using the app. Instructions for pairing without the app are buried in an online Help Article rather than under Manuals & Downloads. After finding the instructions, pairing with other devices was straightforward. The app retains a list of paired devices and can be simultaneously connected to any two of them simultaneously. • Touch controls: The touch-pad on both earpieces can be customized to control the listening mode and playback and telephony functions. • Wear sensor. When enabled, playback is paused when earphones are removed and restarted when put back on. However, when music is paused, it begins playing again when one earphone is removed. Telephony: Phone calls were excellent on both ends. The QCU2 is a great choice for teleconferences and videoconferences. ANC: ANC performance is exceptional! The QCU2 generates a series of tones each time they are inserted to determine the acoustic properties of your ear and tunes ANC accordingly. The result is a jet black background. Pass-through works well in Aware mode. Audio Quality: Frequency response and sound stage were assessed with a Hi-Res DAP with LDAC codec, flat equalization, and sharp roll-off filter (on the DAP). I prefer an uncolored frequency response without thumping bass or sibilant highs. The QCU2 sound signature is V-shaped and tends to favor the bass and treble at the expense of the mid-range. Unfortunately, the app only provides 3-band equalization limiting the extent to which fine adjustments can be made. The QCU2 audio performance is not what I had hoped for from Bose. Bass notes were thick and muddy (featured tracks 1, 2, 7, 11, 15, & 21). Mid-range and vocals were overshadowed by the bass (featured tracks 3, 4, 5, 6, & 14). Hi-hats and cymbal brushes were well represented and easy to hear (featured tracks 11, 12, 13, 15, & 18) but, like the bass, tended to distract from the mid-range. The sound stage was very good. Binaural recordings, jazz, and orchestral recordings were well-presented and spacious. With the notable exception of the bass, the QCU2 had good instrument separation (featured tracks 16, 17, 18, 19, 20, 22, 23, & 24). The Immersive and Cinema modes use crossover (and other acoustic wizardry) to provide a more spacious sound stage and can improve the presentation of some older stereo recordings. This effect was most notable (and welcome) for tracks on Miles Davis’s Kind of Blue (see featured list below) where it also tempered the V-shaped sound signature a bit. For more modern recordings, the sound signature was improved but at the expense of some substantial distortion in the mid-range (e.g., featured track #3). Battery: The charging case can be used with either a magnetic charging base or by USB-C. Magnetic charging may be convenient for users with the proper base. I have not worn them continuously for the advertised 6-hour battery life but battery levels for the earphones and case are consistent with published technical specifications. Overall: Bose is known for their first-class ANC and the QCU2 meets all expectations in that regard. Telephony is also excellent. The V-shaped sound signature may be fine for some users and applications but I will use something else for listening to my music collection. Immersive and Cinema modes can improve the sound stage and instrument separation on older stereo recordings but add distortion to more modern tracks. This is my first set of Bose earphones so have no reference for noting differences between 1st and 2nd generations of the QCU or other products in the QuietComfort line. Featured tracks: 1. Laurence Juber: Guitar Noir: Blues De Luxe 2. Miles Davis: Kind of Blue: Flamenco Sketches 3. Nora Jones: Come Away with Me: Don’t Know Why I Didn’t Come 4. Hoff Ensemble: Quiet Winter Night: Dronning Fjellrose 5. Hoff Ensemble: Quiet Winter Night: Ville fjellgutt 6. Bonnie Raitt: Road Tested: Matters of the Heart 7. Joe Satriani, Surfing with the Alien: Echo 8. Julian Webber: Elgar Cello Concerto - Saint-Saens Cello Concerto No.1: Adagio Moderato 9. Vladimir Horowitz: Rachmaninov Piano Concerto #3: Finale: Alla breve 10. 2L Test Suite: Concerto Fantastico: Allegro Affetuoso 11. Antoine Dufour: Back & Forth (Side B): Air Ground (electronic) 12. Bill Evans: Everybody Digs Bill Evans: Minority 13. Miles Davis: Kind of Blue: Freddie Freeloader 14. Tori Amos: Crucify: Smells Like Teen Spirit 15. Dr. Chesky: Dr. Chesky’s Sensational, Fantastic, and Simply Amazing Binaural Sound Show!: Westside Blues 16. Dr. Chesky: Dr. Chesky’s Sensational, Fantastic, and Simply Amazing Binaural Sound Show!: Dancing Flute & Drum 17. Oslo String Quartet: The Shubert Connection: Schubert String Quartet No. 14 in D minor D810: III Scherzo. Allegro molto 18. Miles Davis: Kind of Blue: All Blues 19. Yoyo Ma: Elgar Cello Concerto, Op. 85; I. Adagio – Moderato (Elgar) 20. Yoyo Ma: A Gathering of Friends: John Williams Cello Concerto: Theme & Cadenza 21. Stevie Ray Vaughan: Couldn’t Stand the Weather: Tin Pan Alley 22. Yoyo Ma: The Goat Rodeo Sessions: Attaboy 23. Los Angeles Guitar Quartet: Spin: Turn to the Sea 24. Los Angeles Guitar Quartet: Spin: Night Furniture Suite

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing sound, period.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: These are probably the best sounding earbuds on the market, no matter what you’re listening to. The noise cancellation is amazing, but drains the batteries pretty quick. Comfort is good, not great, and I had some issue finding the right fit. I admit it: I’m a big fan of Bose products. Ever since my first GMC SUV came with the upgraded Bose audio system, I’ve had a soft spot for the audio company. I’ve owned two over-the-ear headphones from Bose and loved them both (one was wireless, one not), but these are the first earbuds I’ve tried from the company. I was not disappointed! First, the sound: I was truly impressed with the sound. They really put the “Ultra” in their name. Everything sounds better with these buds. If I had to describe it, I’d say the sound is ‘livelier’, it has more ‘pop’ and ‘umph’. With a high-quality audio track, you can really hear the crispness of the electric guitar strings. Bass was good for earbuds too. Not earth-shattering, but solid, musical style bass. My music of choice tends to rock and more rock-ish country music, with lots of electric guitars and some bass. The earbuds excelled with this. If you’re looking for bass-heavy music, well, you’re probably better off with over-the-ear headphones, but these will make your rap tunes sound good regardless. Podcasts also sounded great. Voices were clear and background noise is nil. I don’t feel like podcasts or audiobooks are really worthy of these earbuds though, since most headphones can handle a podcast aptly. Speaking of noise, how about that well-loved Bose Noise Cancellation! That tech is amazing. I don’t always use it, but it works great. I work next to a downstairs window with lots of grass just outside. When the gardeners are mowing the grass, the earbuds stop the mower noise in its tracks. I feel the mower more than I hear it. It’s crazy. I haven’t taken a flight with these yet, but I’m sure it’ll deaden any airplane noise easily. To be honest, this is why you buy high-end Bose products. Other tech was a mixed bag: I loved having the ability to adjust tracks by touching the sides of the earbuds, but man was that annoying when you didn’t mean to change tracks. This is especially true if you’re adjusting the earbud’s fit or comfort (more on that later). Like most other higher end earbuds, Bose offers an app to tailor the sound via various equalizer settings, as well as lets you change what the outer controls do when you tap the earbuds. This is solid. It even allows you to summon your favorite assistance (I used the standard Google assistant with the Samsung phone). The fit is where I had some issue with the earbuds. But I should preface this by saying that I often have issues with earbud fit: These certainly aren’t the first pair that gave me grief. One set of ear tips is too big to fit inside my ear canal, the next smaller is too small. I guess I’m just that guy. Joy. With my left ear, I had issues with the earbud worming its way out. I could weightlift with the buds but certainly couldn’t jog or do active cardio without that side falling out. Again, this isn’t uncommon for me, so I might not be the best example. My odd ear canal certainly shouldn’t be the reason you don’t purchase these. Overall, I found these QuietComfort Ultra (2nd gen) earbuds to be honestly be the best I’ve ever used. I don’t say that lightly either. The sound and noise cancelling tech place these are a tier that not many can match.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent noise canceling

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra Earbuds (2nd Gen) are some pretty great earbuds. I have a lot of different earbuds. Each of them has benefits. I would say the biggest plus of these earbuds would be their superior noise canceling. I have other noise canceling earbuds that I thought were good but they have nothing on these earbuds. To get the best noise canceling and sound, you need to use the largest eartip that will comfortably fit in your ear. These Bose earbuds come with a Bose Fit Kit that includes three pairs of eartips (S, M, L) and three pairs of stability bands (1, 2, 3). I used the small sized. I would usually wear a medium but they were a little too big. There is an app where you can choose a basic style for the sound and then adjust it by raising the treble, bass, vocals. I really like being able to control my sound like this. I can also choose the noise canceling or have awareness to enable a safer situation. I listen to all lot of audiobooks and podcasts while I work. But no matter how I adjusted the sound profile, the sound for the speaking sounded empty. It didn't echo but it sounded like it was in an empty room. When I listened to music, the sound was good but not the best I've heard. But noise canceling is most definitely where these earbuds excel. I could barely hear anything going on around me. And they totally blocked my husband's snoring. That makes them worth their weight in gold. I did get a lot of wind noise from wind blowing across the earbuds on walks. I also had a lot of extremely loud feedback type noise when I used the lawn string trimmer. I had to disconnect the earbuds because it was so painful. The earbuds come with a wireless charging case which I think is great. I can put it on the bottom of my wireless charger, right under my watch and phone. The earbuds go for six hours and charge in two hours. A USB-C cable and instruction pamphlet is included. Each earbud weighs 0.016 lb and the wireless charging case weighs in at 0.132 lbs. They also have IPX4 water resistance. All in all, these are decent earbuds that truly excel at noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my ear. They never fall out. The quality of the sound is on par with Bose quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cadillac of Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently converted to these from UE Fits. I can’t believe what I’ve been missing! Clarity, comfort and a clear microphone for calls on the Bose are second to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quality/comfortable/fit well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes out of the headphones is amazing. Use them for taking walks or just around the house. Feel good in the ear as well and don't fall out.

    I would recommend this to a friend
Sponsored