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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 292 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 292 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling and love the cushion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra (2nd Gen) takes everything great about the QC line and turns it up a notch. The CustomTune and Immersive Audio modes create a true 3D soundstage that feels natural, not gimmicky. Active noise cancellation is still industry-leading, but now transitions more smoothly with adjustable aware levels. The Bluetooth 5.3 connectivity is rock-solid , instant pairing and multipoint support work flawlessly between my phone and laptop. Battery life averages around 24 hours per charge, and a quick 15-minute top-up gives several hours of playback. The touch and physical control combo is intuitive, and the redesign feels lighter yet sturdier. For audiophiles and everyday listeners alike, the QC Ultra 2nd Gen delivers a premium experience with class-leading comfort and sound accuracy. Bose once again sets the bar for wireless noise-cancelling headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier comfort and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the mosy comfortable headphones I’ve ever wron, epsecially coming from Airpods Max. The ANC is unreal too, with music on it drowns out almost every sound imaginable. The sound quality is very good but it’s not its best feature. For travel, these are the best on the market.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A top tier headphone in every way

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are such a sleek and comfortable set. From the moment I put them on, the comfort stood out. The earcups are soft, lightweight, and somehow manage to feel secure without any pressure. I’ve worn them through long flights, daily at my desk and even on the couch listening to podcasts and music and they never felt fatiguing. Bose has always been known for comfort, but these take it up a notch. The sound quality is just as impressive. Music feels rich and detailed. The bass is tight without being overwhelming, vocals are crisp, and everything comes through with a clarity that makes you want to revisit your favorite tracks. These new headphones also have improved spatial audio support and upgraded noise cancellation, and you get an experience that feels more immersive than ever, whether it was music or movies, I loved all of it. Pairing is seamless, battery life easily holds up to long days, and the build feels premium without being flashy. I loved how the headphones auto pair whenever you take them out of the case, the ease of use and their overall comfort is perfect for flights and travel or just at my desk in my day to day. I cannot recommend these headphones enough, better sound, better comfort, and an overall more refined experience than the first gen. I received the Bose QuietComfort Ultra Headphones to try from Best Buy. Pros: • Extremely comfortable for long wear • Brilliant sound with clear highs and deep bass • Top-tier noise cancellation and spatial audio • Premium build and easy Bluetooth connection Cons: • Pricey, but you can feel where the money goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop procrastinating and buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching several reviews, making several trips to Best Buy and exchanging the XM6 for the Apple Pro Max. Then exchanging the Apple Pro Max for the Bose QC2 … I can say I’m finally happy. Firs off the design. The design of the Bose are nice, sleek and Stylish. The silver accents make the headphone stand out. Whereas the XM6 were boring to look at. Comfort: the Bose sit conformity on my head and is light. My ears sit inside the ear cups without any issue. Whereas the earcups of the XM6 is weird. The ear cups sat partially on top my ear. However other that, the XM6 were comfortable. The Apple Pro Max were the most uncomfortable pair of headphones I’ve ever worn. I tried to stick it out due to me having an iPhone as one of my devices. But these were extremely too tight on my head… resulting in me having headaches. Sound: I feel the Bose sound the best out of them all. The Bose have good base and provides you the ability to tinker with the sound with the EQ. The Bose is the overall best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review with the qc ultra 2 .comfort 5/5 the padding on the earcups and headband very comfortable sound quality 5/5 very good for my type of music Connectivity 2/5 below average the headphones are sometimes very easy to connect but some times it takes 5 minutes to connect battery life good enough battery for me. But i would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid product, great sound, easy to use app!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is well built, it's biggest advantage against competitors like Sony xm6 is it's simply more comfortable. On top of having a bit more appealing designs. Compared to the previous generation not much a difference only added mode in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Quiet Comforfort Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable on ears! Sound is amazing. Also able to block unwanted noise out at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always good choice with good CS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good as always. They improved slightly but not fan of this glossy part that looks like it is going to scratch well. I have owned every pair of Bose QC series and they improve ANC quiet bit. No issue with this auto off feature one person complained. You can adjust EQ so no need to worry about with Demo version at the store.. everyone says XM5 is better but sony is very heavy on bass but not clear on high.. this is just good all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable to wear than 1st gen ,battery lasts longer , switch netweeen different devices is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and lightweight. I like that it also has USB audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Effortless Switching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones. The sound quality is noticeably richer and fuller than my last-gen AirPods Pro, and the multi-device connection with seamless automatic transitions is a game-changer. Comfort, clarity, and convenience all in one — truly exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing.. worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend and he absolutely loves them… he uses them for when he works out or just wants to sound out the world around him… amazing sound quality and sleek looking design too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, wish they cancelled noise better so I didn’t hear anything at all in a coffee shop but I think my expectations were too high. Comparative to other brands these are the most comfortable and also best ANC. I have TMJ and other brands will hurt my jaw but these don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall sound and fit. Usb c audio is a plus. Only downside was the clamp force of the headset was light making it shift and almost falling off when looking down.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best noise cancelling ones I've had. Much better than the apple AirPods max because the bose are lighter and more comfortable. I always trust bose when it comes to speakers and headphones and have yet to be disappointed. They're perfect for studying helping cut out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife and she loves them for working out. They're extremely comfortable and have great spund quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with deep bass, clear highs, and very comfortable fit for long listening sessions. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome!! I like that they are all black in color. You will not be disappointed. Definitely buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big upgrade over Bose QC45

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Bose QC45 I was worried that this wouldn’t be much of an upgrade and boy was I surprised. These headphones are absolutely amazing! Love the USB-C lossless audio support, head-detected auto-off (for those of us wearing these in the office this is clutch), and the sound quality is very lively for Bose headphones. I surprisingly didn’t need to EQ these for them to sound great. The noise cancelling is also vastly improved (and the QC45 were already a high bar) and the customizability of the ANC is much better now. Build quality is also very good and I like the styling.

    I would recommend this to a friend
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