Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 292 reviews
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Back on Top
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best noise cancelling headphones. Bose are back on top as the best noise cancelling headphones. They also very comfortable and sit nicely around my neck.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m AuDHD, which is mostly beneficial in my case. One thing that is not beneficial for me is that my hearing is sensitive enough to pick up different sources of electricity. I tried less expensive noise-canceling headphones that were a complete waste of money, so I decided to buy the highest-rated noise-canceling headphones available. These headphones are worth every penny in both listening quality and noise cancellation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.
Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.
Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.
To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks
These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!
Sophie - Bose Customer Support
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Amazing.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing. Used them on a flight and were a game changer. Great battery life and comfort level is amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was really hard for me to justify spending so much on headphones but these are more than I could’ve imagined. Two types of noise canceling and one type I can’t even hear my own voice (or terrible singing along). They’re unbelievably comfortable and there’s no feeling of pressure from having them on at all. The sound moves with the motion of your head — I know it sounds weird, but I don’t know how else to describe it. And the sound quality is hands down the best you could imagine. It’s unreal. And — yes, there’s another and — you don’t miss a second of whatever you’re listening to if you lift even one of the sides up it pauses and starts back exactly where it was. I love where the volume is placed. It makes sense and is natural. The technology part is amazing but I have no idea how to describe that part. I’m not savvy or knowledgeable about that so it just seems that much more magical lol. Yes, it’s definitely an investment but a truly worthwhile one. The sound quality is priceless and noise cancellation and being able to just have that amount of silence is priceless.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Bose QuietComfort Ultra (2nd Gen) headphones are a premium, technically strong option if you care about noise control and long-session comfort. The active noise cancellation is excellent—consistent, stable, and effective across common environments (HVAC hum, general background noise, and everyday distractions). Audio quality is clean and balanced with strong low-end presence without sounding muddy, and they handle vocals and detail well.
From a usability standpoint, they’re lightweight and comfortable for extended wear, and the controls/connectivity have been reliable. They feel like a “set it and forget it” piece of gear—connect, block out the world, and get work done.
BestBuy.com delivery was quick and the item was in stock/available right away, which made the purchase easy. Everything arrived on time and exactly as expected.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these, and the Sony WH-1000XM6 to compare. I ended up sticking with the Bose since they are by far the more comfortable pair. XM6 wins in overall sound quality, noise cancelation, and active pass trough. That's not to say that the Bose doesnt do those things well, I just think the sony does them better. Same with the comfortability, sony is not bad, but Bose were just THAT much better.