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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $449.00

Customer reviews

Rating 4.6 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
  • Rated 5 out of 5 stars

    Classic Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, very lightweight, doesn't fall off during my runs and abslike the touch control feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a minimal upgrade from the gen 1 but a huge upgrade from the Sony XM5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are totally awesome very good sound quality and they are made really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the bose headphones, they have a nice sound and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them, new daily wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancellation, love the touch features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2025 will be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift and based off the reviews giving it a thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oldmanstop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy setup, looks great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of these headphones that is cordded. I like these knew Bluetooth feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, metal hinges beats Sony for me. Although Bose needs to get into hi res like Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Much better than her previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best upgrade one could of asked for from the Gen 1 QC ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Bose, they are perfect for focusing on studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Bose, and its incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose, and its incredible. Best Buy shipped immediately upon release. Buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt has auto shutoff And great audio and noise canceling very comfortable on ears can wear it whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always use Bose products as it is proven and the sound quality is superb.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as gift my dad loves them. Sound amazing great bare and very comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I place them 2nd out of my two dozen headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth upgrading if you have Gen 1,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who was upgrading from the First gen. I'm actually disappointed in some ways how this is a downgrade. First off the ear cuffs were somehow more uncomfortable than the last model and I was starting to feel pain around the ear and in turn, was starting to get a headaches from wearing it, and what makes it even worst is that I bought 3rd party replacements for the ear cushions on the gen 1 and that gave me a better cushion than the new ones. And because I'm upgrading from the previous version, there is no one to justify paying again over 450 dollars for a worst version of headphones in terms of comfort. And the fact that the Gen 2 should not even be called gen 2, this a gen 1.5 upgrade that's somehow charging the price of a new version. Deeply disappointed this time around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience, Kevin! We’re really sorry to hear the comfort didn’t meet your expectations. Both the QuietComfort Ultra Headphones and the 2nd generation model use the same ear cushion material. Your feedback means a lot to us, and we’d love the chance to help make things right. Please reach out to us through this link so we can assist you further.

      https://bose.life/4qSd2QK

      Gloria - Bose Customer Support bose

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