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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 241 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 241 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self-proclaimed audiophile, I’m always looking for the best headphone and earphones. I upgrade way more often than I care to admit. What I think Bose has finally gotten right about the QC Ultra 2 headphone is they’re lightweight, comfortable, premium materials that sound amazing. They are too of their class for this price level. The ANC is strong, the hear-through is perfect and the microphone works better than any of my other earphones/headphones for phone and zoom calls. If you’re on the line about whether to get them, pull the trigger. I promise you, you’ll be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose beats all others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all major brands of the higher-end headphones. I've concluded Bose beats all! The Bose app is easy to use and helpful. I had a 6 hr trainride and these performed beautifully for Classical music and an audio book. They're also comfortable for long wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend has many headphones, however these are his favorite. He says the overall sound compaired to his other highend brand ones ate exceptional all around. Bought these after his 1st gen ones broke at the headband. Great purchase. Cant go wrong eith Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone with great sound. Nothing else beats it in my opinion. It’ll be money worth spending. Don’t hesitate just buy it and dive deep into the irresistible bose sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Replaced an original set of wired bose qc headphones with these and I'm very happy with them. Sound quality is phenomenal. Charge could last a bit better, but if vibing out with vibe tunes, this is what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade over Bose QC45

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Bose QC45 I was worried that this wouldn’t be much of an upgrade and boy was I surprised. These headphones are absolutely amazing! Love the USB-C lossless audio support, head-detected auto-off (for those of us wearing these in the office this is clutch), and the sound quality is very lively for Bose headphones. I surprisingly didn’t need to EQ these for them to sound great. The noise cancelling is also vastly improved (and the QC45 were already a high bar) and the customizability of the ANC is much better now. Build quality is also very good and I like the styling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many around the same price range and this is hands down the best one; my main concern was the “noise cancelling” feature since I travel a lot; and they excel at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AuDHD Gear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m AuDHD, which is mostly beneficial in my case. One thing that is not beneficial for me is that my hearing is sensitive enough to pick up different sources of electricity. I tried less expensive noise-canceling headphones that were a complete waste of money, so I decided to buy the highest-rated noise-canceling headphones available. These headphones are worth every penny in both listening quality and noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price and great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They sound fantastic and while they do not have all the bells and whistles such as Spatial Audio or lossless usb audio. I found that I never really use those features. I typically use over the ear headphones for travel and I have them paired with an airfly and I’m good to go. Spatial Audio only helps when moving around and who wants a wire when you have wireless headphones anyway for the usb c audio, so they are fantastic when stuck on a plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally lives up to the QC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These live up to the hype for me. I personally very much enjoy the sound stage. Phone call quality is amazingly good. As Flossy Carter would say the noise canceling is God level good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this version of Bose. The noise cancelling is vastly improved from the pair I bought several years ago. And the immersive sound is next level. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headphones Ive owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I went to find gym headphones and found these. They will not be used for the gym but instead for everything else. The sound quality is amazing. The fit is perfect for me and I love the modes and immersive audio options. I like that it stops whatever Im listening to when i move them off my ear and that they automatically switch between my phone and computer without any extra work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultra violet head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head phone color, which is my favorite, enjoyed using it when im walking or riding my peloton bike. It keeps the noise out from outside. Love this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Feels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GASM mmmmmm and the ears is for the boys. Can slide it on and very nice. Slip and slide and slide inside, the ears. Will recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but TERRIBLE microphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.

      The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.

      To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Little loose on the head. If you wear glasses it tends push the sides of the glasses into your head. If the headphones were redesigned to give space for glasses that would be really nice. Also a slightly tighter fit. It also disconnects from my iPhone when someone calls me I have to manually select that I want to use my headphones or it will default to using my phone. I would say the sound quality is great. I tried Sonos headphones and was very disappointed after owning and using these Bose headphones. I would say they are overpriced for sure but everything is. The QC and QCU series 1 are a good option if on sale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and noise cancelation! App allows you to adjust the EQ and change between modes you can customize.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the first generation, The build quality is much better and noise cancellation blocks out more noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Over Ear Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra a the best headphone I have purchased to date. I have worn Beats prior, the sound quality is crisp and clear and the noise control is top notch. The weight of the ultra is so light I can wear them all day while working and not feel them. I would 1000% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice canceling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason I purchased these headphones was because of noise cancellation. They are fantastic so far and the battery life is great I’ve used them for about 3-4 hrs a day and haven’t needed to recharge in 3 days and still have 70% battery life left. They are lightweight compared to other brands and very easy to use. Very happy with this purchase and would recommend.

    I would recommend this to a friend
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