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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 245 reviews
  • Rated 5 out of 5 stars

    Noice canceling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason I purchased these headphones was because of noise cancellation. They are fantastic so far and the battery life is great I’ve used them for about 3-4 hrs a day and haven’t needed to recharge in 3 days and still have 70% battery life left. They are lightweight compared to other brands and very easy to use. Very happy with this purchase and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature is Immersive Audio, which adds a spacious, almost 3D-like soundstage. Music feels more alive and engaging, especially for movies, live performances, and podcasts. Sound quality is excellent overall, with deep bass, clean mids, and crisp highs without distortion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great quality, good bass, and overall quality is pretty good. The life battery is really nice because I can have it on for a full day and wouldn’t need to charge it. The only thing I don’t like is if I press one side of the headphones in, there’s a screeching sound. And if I want to have noise cancellation, but there’s a lot of wind I would either have to choose noise cancellation or wind cancellation. Other than that the headphones are great for the time I’ve had them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with unmatched sound. Was an excellent gift for my anniversary from my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Hype is Real!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the hype with fantastic sound and better construction for more extended durability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was trying to figure out which headphones to get. I was in between these and the newer sony headphones. The reason i chose these were because they are super comfortable co pared to sony. They also sound just as great as sony. I have a pretty long trip coming up so i wanted something that would be comfortable to use for more than 2 hours at least.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its bose. Clean sound nice base makes all my music sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancellation is amazing. The brand didn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - like the cinema mode. I wish they had something like the Sony xm6 where you could cup the phone and hear conversations without taking them off or hear that you or someone is speaking and adjust the ANC.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Traveling noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of these headphones that is cordded. I like these knew Bluetooth feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with amazing sound quality. The color is gorgeous. The battery also last me all day, and when I say all day I mean it. Those Sunday cleaning days are no joke and these come in handy for those days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Ultra 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have a biased review because I've been a fan of BOSE for a very long time. Once again, Bose delivered with the QC Ultra 2. Sound quality is excellent, fit and comfort are great, noise cancelling is excellent. Battery life has been excellent so far and I have no issues. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and super base sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balanced Quality sound compared to other headphones that I had. Good workmanship complete with functional case the material type used is fantastic. Looks lucrative while wearing in flight travels, many asks and complimented the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you like liking things?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Bose sound with comfort to match. Boy howdy did songs really just be songing in my earholes with these. Plus the aesthetic went with a sweater I got so the accessorizing really pops off here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall there are a lot of positives about this set… very comfortable, Spatial Audio works well, excellent ANC. The biggest downside for me is the intermittent random pausing of audio while wearing them when I look around. It’s almost like the headphones think I’m not wearing them sometimes when I look down at my phone and they pause the audio which is frustrating. The EQ is pretty limited and I don’t think they’re the best sounding I’ve ever worn but excellent anc and comfort makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and super quiet noise canceling. Sounds amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My inseparable friends!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, there are no other headphones that have the sound quality of my Bose headphones. The excellent clarity of the sound relaxes me and transports me to the place where the music or movie is being played or recorded. It's as if I could see or be in that place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my ears. Love the sound quality of left and right during song playback. Also battery life is awesome. I would highly recommend this headset to music lovers of all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Sound and Effortless Switching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones. The sound quality is noticeably richer and fuller than my last-gen AirPods Pro, and the multi-device connection with seamless automatic transitions is a game-changer. Comfort, clarity, and convenience all in one — truly exceptional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Latency even when hard-wired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Bose products over the years and as I write this I currently own 4, but these over the ear headphones is not one of them. I took them back and here's why. Latency. I bought these to replace an older set of QuiteComfort headphones I used when practicing on my electronic drums. Loved the sound my original set gave me and they lasted me well but I literally wore them out and needed a new set. I read the specs on this new set and was pleasantly surprised that they could still be used as wirelessly as well as bluetooth. Great! I need wired because the latency with bluetooth on a set of electronic drums makes them impossible to use. Well.. believe it or not when you plug these in hardwired you still get the same latency. Internally they must go through some of the same processing that the bluetooth part uses which makes them totally unusable for playing my drums through. I was really disappointed about that. Don't get me wrong, if you want a great sounding set of headphones and latency is not an issue then by all means these will suffice but if you're like me and have a different need that requires no latency then these are not what you want.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Jody! We're sorry to hear about the latency issue you encountered with your new headphones. We understand how important zero-latency performance is for activities like playing electronic drums, and your feedback is very valuable to us.

      For future reference, you may try using this link to explore solutions about the Bose QuietComfort Ultra Headphones (2nd Gen): https://bose.life/453YpQY This resource provides helpful guidance and options that may better suit your needs.

      We appreciate your loyalty to Bose over the years and are always here to assist you whenever you need support.

      Gloria - Bose Customer Support bose

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