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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.8 out of 5 stars with 281 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 281 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with amazing sound quality. The color is gorgeous. The battery also last me all day, and when I say all day I mean it. Those Sunday cleaning days are no joke and these come in handy for those days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp and super base sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balanced Quality sound compared to other headphones that I had. Good workmanship complete with functional case the material type used is fantastic. Looks lucrative while wearing in flight travels, many asks and complimented the look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and super quiet noise canceling. Sounds amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My inseparable friends!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, there are no other headphones that have the sound quality of my Bose headphones. The excellent clarity of the sound relaxes me and transports me to the place where the music or movie is being played or recorded. It's as if I could see or be in that place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall there are a lot of positives about this set… very comfortable, Spatial Audio works well, excellent ANC. The biggest downside for me is the intermittent random pausing of audio while wearing them when I look around. It’s almost like the headphones think I’m not wearing them sometimes when I look down at my phone and they pause the audio which is frustrating. The EQ is pretty limited and I don’t think they’re the best sounding I’ve ever worn but excellent anc and comfort makes up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Sound and Effortless Switching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headphones. The sound quality is noticeably richer and fuller than my last-gen AirPods Pro, and the multi-device connection with seamless automatic transitions is a game-changer. Comfort, clarity, and convenience all in one — truly exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you like liking things?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Bose sound with comfort to match. Boy howdy did songs really just be songing in my earholes with these. Plus the aesthetic went with a sweater I got so the accessorizing really pops off here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can no longer hear my neighbor's dogs. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Latency even when hard-wired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Bose products over the years and as I write this I currently own 4, but these over the ear headphones is not one of them. I took them back and here's why. Latency. I bought these to replace an older set of QuiteComfort headphones I used when practicing on my electronic drums. Loved the sound my original set gave me and they lasted me well but I literally wore them out and needed a new set. I read the specs on this new set and was pleasantly surprised that they could still be used as wirelessly as well as bluetooth. Great! I need wired because the latency with bluetooth on a set of electronic drums makes them impossible to use. Well.. believe it or not when you plug these in hardwired you still get the same latency. Internally they must go through some of the same processing that the bluetooth part uses which makes them totally unusable for playing my drums through. I was really disappointed about that. Don't get me wrong, if you want a great sounding set of headphones and latency is not an issue then by all means these will suffice but if you're like me and have a different need that requires no latency then these are not what you want.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Jody! We're sorry to hear about the latency issue you encountered with your new headphones. We understand how important zero-latency performance is for activities like playing electronic drums, and your feedback is very valuable to us.

      For future reference, you may try using this link to explore solutions about the Bose QuietComfort Ultra Headphones (2nd Gen): https://bose.life/453YpQY This resource provides helpful guidance and options that may better suit your needs.

      We appreciate your loyalty to Bose over the years and are always here to assist you whenever you need support.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    High quality Music watching movies won’t miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Bose nailed it I have all the head phones Dyson Sony nothing Jbl they worked on sound weight and design expecting from a good brand specialy noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.. worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend and he absolutely loves them… he uses them for when he works out or just wants to sound out the world around him… amazing sound quality and sleek looking design too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and quiet!!! Great product! So happy I picked these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my ears. Love the sound quality of left and right during song playback. Also battery life is awesome. I would highly recommend this headset to music lovers of all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, wish they cancelled noise better so I didn’t hear anything at all in a coffee shop but I think my expectations were too high. Comparative to other brands these are the most comfortable and also best ANC. I have TMJ and other brands will hurt my jaw but these don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet comfort Ultra Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! This is my second pair and I love the noise canceling features on them! They have great sound and are very comfortable, I can wear them for long periods of time without my ear pieces hurting my ears! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones sound very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation definitely works. sand color looks amazing , bass is good but not too punchy. once u pair, it tells u to download the app to adjust sound settings which is nice and helpful. strap that goes over head is very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The headphones are technically “on” even if it’s with aux for the noise cancelling and I don’t think the aux works without power. That being said the noise cancellation is impeccable and comfortable on the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely comfortable. The sound is just wonderful. I got these for my daughter and now my wife and I want a pair too. Buy it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall sound and fit. Usb c audio is a plus. Only downside was the clamp force of the headset was light making it shift and almost falling off when looking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for spouse who has always been a Bose fan and it did not disappoint. He loves the sound, the fit and comfort. No complaints

    I would recommend this to a friend
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