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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.6 out of 5 stars with 78 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 78 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok here we go. In the summer I purchased the Sony M6 and wrote a positive review about the headphones. I had always been a Bose fan because of their signature low bass. Well, I returned the M6 when I heard the Gen2 comfort would be released and I am very glad that I did. I’ve owned the AirPod Pro Max, Bose Q45, Bose Ultra QC 1st gen, Sony M6 and now these. I will say these are the best by far!!! Comfort and sound is what I look for in headphones/earbuds and based on those presences, these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable to wear than 1st gen ,battery lasts longer , switch netweeen different devices is smooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best noise cancelling ones I've had. Much better than the apple AirPods max because the bose are lighter and more comfortable. I always trust bose when it comes to speakers and headphones and have yet to be disappointed. They're perfect for studying helping cut out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier comfort and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the mosy comfortable headphones I’ve ever wron, epsecially coming from Airpods Max. The ANC is unreal too, with music on it drowns out almost every sound imaginable. The sound quality is very good but it’s not its best feature. For travel, these are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid product, great sound, easy to use app!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is well built, it's biggest advantage against competitors like Sony xm6 is it's simply more comfortable. On top of having a bit more appealing designs. Compared to the previous generation not much a difference only added mode in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the feel, the sound, the quality of these headphones. I was apprehensive of spending so much on them, but worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounds and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are great and headphone is very comfortable. I enjoy the immersive audio

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds great, and I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose beats all others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all major brands of the higher-end headphones. I've concluded Bose beats all! The Bose app is easy to use and helpful. I had a 6 hr trainride and these performed beautifully for Classical music and an audio book. They're also comfortable for long wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend has many headphones, however these are his favorite. He says the overall sound compaired to his other highend brand ones ate exceptional all around. Bought these after his 1st gen ones broke at the headband. Great purchase. Cant go wrong eith Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Replaced an original set of wired bose qc headphones with these and I'm very happy with them. Sound quality is phenomenal. Charge could last a bit better, but if vibing out with vibe tunes, this is what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but TERRIBLE microphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.

      The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.

      To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this version of Bose. The noise cancelling is vastly improved from the pair I bought several years ago. And the immersive sound is next level. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - like the cinema mode. I wish they had something like the Sony xm6 where you could cup the phone and hear conversations without taking them off or hear that you or someone is speaking and adjust the ANC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is always good choice with good CS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good as always. They improved slightly but not fan of this glossy part that looks like it is going to scratch well. I have owned every pair of Bose QC series and they improve ANC quiet bit. No issue with this auto off feature one person complained. You can adjust EQ so no need to worry about with Demo version at the store.. everyone says XM5 is better but sony is very heavy on bass but not clear on high.. this is just good all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chose QC Ultra for Comfortability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these, and the Sony WH-1000XM6 to compare. I ended up sticking with the Bose since they are by far the more comfortable pair. XM6 wins in overall sound quality, noise cancelation, and active pass trough. That's not to say that the Bose doesnt do those things well, I just think the sony does them better. Same with the comfortability, sony is not bad, but Bose were just THAT much better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and quiet!!! Great product! So happy I picked these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding and comfortable headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the xm6 and returned them for the new bose. I couldnt be happier with my purchase; i just like boses sound signature better and the headphones are extremely comfortable. The noise canceling is very good to shut off the world and focus on what youre doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones so far. Nice noise cancellation and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally lives up to the QC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These live up to the hype for me. I personally very much enjoy the sound stage. Phone call quality is amazingly good. As Flossy Carter would say the noise canceling is God level good!

    I would recommend this to a friend
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