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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.6 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 91 reviews
  • Rated 5 out of 5 stars

    Top tier comfort and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the mosy comfortable headphones I’ve ever wron, epsecially coming from Airpods Max. The ANC is unreal too, with music on it drowns out almost every sound imaginable. The sound quality is very good but it’s not its best feature. For travel, these are the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding and comfortable headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the xm6 and returned them for the new bose. I couldnt be happier with my purchase; i just like boses sound signature better and the headphones are extremely comfortable. The noise canceling is very good to shut off the world and focus on what youre doing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones so far. Nice noise cancellation and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 word--- WOW!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has really done it with this one! All you hear is the sounds coming out of this work of art! Absolutely no outside noice ..its amazing how much u can truly appreciate music with the right headphones. This is well worth the price ! Topnotch quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally lives up to the QC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These live up to the hype for me. I personally very much enjoy the sound stage. Phone call quality is amazingly good. As Flossy Carter would say the noise canceling is God level good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Annoying auto off feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.

      The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.

      If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!

      Andy - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Comfortable cans but lacking software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    King of ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is unmatched and puts Sony to shame. The sound quality is superb and comfort is the absolute best. Build quality is solid and the case has such a small footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra violet head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head phone color, which is my favorite, enjoyed using it when im walking or riding my peloton bike. It keeps the noise out from outside. Love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life is a little shorter than expected. Noise canceling is good and they are super comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the first generation, The build quality is much better and noise cancellation blocks out more noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great fit and sound quality. They are lightweight love the color. Long lasting charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anc and sound. In my experience, it blocks out more noise than the Sony XM6. Battery life is great and comfort is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comforfort Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and comfortable on ears! Sound is amazing. Also able to block unwanted noise out at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with unmatched sound. Was an excellent gift for my anniversary from my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Hype is Real!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the hype with fantastic sound and better construction for more extended durability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Much better than her previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Bose, they are perfect for focusing on studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a lot thank you Best Buy so much I will now enjoy these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can no longer hear my neighbor's dogs. Would buy again.

    I would recommend this to a friend
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