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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the QuietComfort Ultra Headphones (2nd Gen), particularly regarding their sound quality and comfortable design. Many appreciate the exceptional battery life and lightweight feel, making them ideal for extended use. Users also find the device connectivity seamless and the leather case very portable. However, some find the minimalist button design less desirable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 156 reviews
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Used them on a flight and were a game changer. Great battery life and comfort level is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Annoying auto off feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preface: I LOVE Bose sound quality and have been using their headphones for over 10 years, however, the QC Ultra Gen2 headphones have the same issue as Gen1: Bose expects you to just take them off your head and let them auto disconnect from your devices, but this auto disconnect doesn't consistently work. Many times the headphones stay connected and audio plays through the headphones even when they aren't on your ears. Very annoying. Like the Gen1, I returned the Gen2 and say with my Sony MX5 until Bose changes this behavior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Jobey, we're delighted to hear that you're a long-time Bose fan, and love the sound quality of the QuietComfort Ultra Headphones (2nd Gen)! The headset has two features which you will find helpful and address your feature request.

      The headphones will indeed disconnect from your devices after 3 seconds when they are removed from your head, and with the earcups laid flat or when they are stored in the case. If they are removed from your head and left in any other orientation, they will disconnect from your devices after 10 minutes. The headphones will immediately reconnect when you place the headphones back on your head.

      If you'd instead like to just pause audio when you're on the go, on-head detection in the headphones are enabled to pause and resume audio when simply lifting or placing back the right ear cushion. If you'd like any further product set-up help, don't hesitate to reach out to us. We'd be happy to help make sure you're getting the most from all the features of the headset!

      Andy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones. They are sooo light and the sound is amazing. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, very lightweight, doesn't fall off during my runs and abslike the touch control feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these Bose 2nd gen headphones , a good upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually kinda beast headphones it was no issue setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QCUltra2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ANC and very good sound quality. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Gangster phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, but at the same price point the xm6 dominate it. they do have usb C which is pretty nice for wired usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since my Beats Studio broke and so far loving them so much more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones itself is great my personal experiences whenever I use them at the gym sometimes they wanna slide off my head if I’m doing certain movements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the bose headphones, they have a nice sound and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are totally awesome very good sound quality and they are made really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a minimal upgrade from the gen 1 but a huge upgrade from the Sony XM5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and everything I was looking for in a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME. I love these headphones sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING QUALITY. Easy to use, light weight. Love the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them, new daily wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancellation, love the touch features

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great choice!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Amazing sound and user settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones these are perfect in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2025 will be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift and based off the reviews giving it a thumbs up!

    I would recommend this to a friend