Customer Ratings & Reviews

Perfect!!! for work and play and very comfortable!

I ended up preordering this pair before they were released, something I generally never do, especially for something like headphones. However, it was a midnight purchase and i decided to roll with it, and I'm glad I went with it. They are hands down one of the best pair of headphones I've owned. The noise cancelling is truly amazing, flights or just walking around with them on. I have absolutely no regrets buying this set, and easily would recommend them to anyone.

Purchased as a gift. Daughter said she is very pleased with the sound and fit.

Great earpads. The best in noise reduction. Sound quality is amazing. I use the immersive setting and it just sounds like your on the concert hall. You just can’t miss with Bose. I have been using Bose for many years and different iterations. Never been unhappy with Bose products

Love these headphones. Can connect to multiple devices. Have multiple pairs. Bose is the best.

Best earbuds that I have used. Noise cancelling is top notch. Been using for a couple years now.

Love my earbuds! Bass is great, they stay in my ear without falling out and the noise cancelled is good!

Love these! Great noise cancelling and excellent sound.

Very comfortable. Awesome brand with the Bose sound quality you'd expect!

Its sounds awesome honestly. And it sticks to my ears vwrt well when running. However everyone I talk to complains that they can hear everything in the background louder than then can hear me.

These buds are truly exceptional! The noise-canceling feature is top-notch, allowing you to completely immerse yourself in your own world even in a crowded room. It's remarkable how effectively they block out external noise, making it seem as if you're alone in the room.

First pair of buds, left bud stopped working at 2 weeks, I called Bose they said we will send another pair after i return old pair to them, 2 weeks go by. Get replacement pair, start using and had trouble with volume during calls, it is way too low, ambient noises make it very difficult to hear caller. Another issue I have is connectivity, the app disconnects from buds while app is open and buds in use, making changes in settings impossible. Called Bose again they walked me through troubleshooting, unable to fix. They said we will send you another replacement, again 2 more weeks go by. Same thing, vloume too low. I called Bose again, went through troubleshooting again no improvement, they said we will send another replacement, I said no more replacements I want a refund. The person said I have to talk to my supervisor, they come back with information, Bose earbuds are mostly designed for music listening not calls. I said to Bose I want a refund, their response was we cant help you because you didn't purchase from uc directly, Best Buy will need to handle refund. I drive to store on 3/6/24 about 4:30 pm to find them closed, there computers will down nation wide. Then I called Best Buy 800 number, explained my problem, their response is any returns are at store manager's discretion . I went to Covington, La store again this morning asking to speak to manager, the host how can i help you, I explained the issue to her. Her answer was I cant help you because Im past the return period and store manager has a zero return policy after return period. Now Im stuck with $270.66 earbuds they I cant use and Bose and Best Buy are passing the buck on each other. What ever happened to customer service, when companies use to care about their customers and make things right?

Sound canceling is great. Use it for work instead of ear plugs.

Just the best from sound quality to battery life. I would definitely buy Bose again.

Great sound quality. I was surprised at how long they stay charged. Also bought these for my husband.

Totally recommended I use them on my job and they don’t fall off and a perfect sound.

They eork great with great sound quality and great noise cancelation.

This product is amazing. The noise canceling feature completely changes the listening experience. Worth the price. Bose did not disappoint

Excellent sound and fits in my ear perfectly. Highly recommended.

These buds are comfortable and seem well made. Unfortunately for me, the ANC which I thought was supposed to be best in class, is the same quality as AirPods Pro 2. I was hoping for better.