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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2356 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,356 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sound quality is great… Connectivity, no so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these earbuds. The fit is so comfortable that I sometimes forget they are in my ears. Because of this, I am willing to deal with the connectivity issues. The buds automatically connect to the last device you had them connected to. You cannot go from device to device seamlessly and you have to go into settings and select the buds on the device you are switching to. Also, I can be listening to music on my phone, get a call and answer it, but the caller is heard through my phone and not the ear buds. I have the iPhone 15 ProMax. It is pretty frustrating and I am sure Bose can do better. Hoping for an UPDATE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Unparalleled Sound Experience with Bose QuietComfo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds offer outstanding sound quality and noise cancellation. Comfortable for long wear, they have impressive battery life and sleek design. Stable Bluetooth connectivity adds to the seamless experience. Worth the investment for top-notch audio and features. Highly recommended for any music enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Im Very Impressed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has created a winner with the Quiet Comfort Ultras. I own several of the latest earbuds and I have returned several because they did not have the quality and features I expected at the $300 or higher price point. Before buying the Ultras, I was using a preferred earbud for music, movies, and videos. I had a separate earbud for Microsoft Teams meetings. The QC Ultras have met my needs for all tasks. The sound quality is excellent. The sound options are alert, quiet (noise canceling), and immersion modes, which are controlled by performing an extended touch and hold on the right earbud. I am very impressed with the immersion mode. The music surrounds you and it feels like it is in your head. (I know, sounds weird.) If you touch and hold the left earbud, you can toggle between still and movement modes. Still mode is great for listening while stationery. The music stays centered in front of you as you turn your head to the left or right. Movement mode allows your ears to remained equally immersed in rich and engaging sound. These are the first set of earbuds I can wear for extended periods of time without ear pain. So far the battery life has been good. I purchased the Bose wireless charging case as an option for wireless charging. The QC Ultras are a must buy. Job well done!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Just plain awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for several months before reviewing because I wanted to put these through their paces. I am very happy! The fit is good…took some tweaking but finally found the perfect fit. They stay well during strenuous exercise and for long periods. The battery lasts forever. I’ve never had a single issue with connecting it to my iPhone. The different modes are great. I find I really like the immersion mode for podcasts and quiet for music. I’ve had many different Quiet Comfort buds over the years and these are definitely the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Bose fanboy for a long time, I own almost all of their products mainly because they always last me and have yet to fail me while providing great sound. I still had my Quiet Comfort Buds (1) and jumped into these so I skipped the second gen. These still sounds just as crisp but the ANC is absolutely stunning. It works better then previous models and even when they’re paused it muffles amazing, when you start your music the ANC is just stunning. The new fit is cool and they weight less then the buds I was using previously. I do have 2 gripes tho, 1. The initial start up noise when inserting into your ears is not pleasant and less subtle then previous models 2. The touch features are super sensitive so when I’m working out I may adjust a bud and accidentally pause my music. Now, as far as Spatial Audio goes you can’t really tell so much with music but if you’re an avid movie watcher on your phone you’ll tell. You’ll feel totally immersed in the movie itself and it’ll trip you out at first. Lastly the battery life is insane, I still haven’t charged the case and it’s been a couple of weeks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best headphones I have. I’ve been on the market to find a pair that has precise sound quality as well comfort. I have sensitive ears and wearing any on ear or over ear head phones bother me after extended periods of time. Buying these headphones is an investment, but completely worth it. I own AirPods, but outside noise affect what I hear and they constantly move and slide when I’m moving or working out. These Bose headphones fit perfectly with minimal discomfort (they took a moment to get used to as I realized I didn’t have to adjust them every 2 seconds) and operated well when working out. I’m an extremely active person so feeling assured that my music listening isn’t impacted by my lifestyle is what makes my rating a 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    They're aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same issues some mention, as far as Bluetooth connectivity sometimes but its usually corrected after I reboot my phone or don't go way too far away from it. Other than that it is super sensitive about pausing media and I've found it to be a pain to then resume without answering my phone but I found it mostly not that big a deal, definitely great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great noise cancellation bust still just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware with the best noise cancellation but same crappy software issues that plague the brand. I love Bose products but they are always buggy not something I want with my headphones. They will randomly cut out of one or both ears or just one earbud will not connect. Will be returning for something else unfortunately. Oh and good for and stays in well with good battery.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you liked the noise cancellation, fit and battery performance of your QuietComfort Ultra Earbuds! I'm sorry to hear that the audio was cutting out in one or both ears, and that one earbud sometimes wasn't connecting. Rebooting your mobile device can often help stabilise the connection; also try your earbuds with a different device, to compare performance. Lastly, I'd recommend speaking to our support team to try some troubleshooting, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Five stars, just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove my headphones! I have been resistant to wireless earbuds over the years (opting for over the ear sports buds) because nothing I tried was comfortable and/or didnt stay put in my ears. I am so glad I took a chance on these because they are different. The sound is incredible and they stay put! Plus they are super comfortable to wear and I only have to charge the case once a week or longer and I use them daily. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, an amazing product that lasted me around a year before they stopped working (presumably my fault since I play my music really loud). I liked how easily they fit into my ear and didn't fall out easily either. On occasion, I would have problems connecting both buds to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome headphones that can see improvement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a few months now. The sound quality is great and I love the immersive audio featers it has. Pros: - Immersive Audio Features - Great sound quality - Nice comfortable fit with multiple sizes Cons: - Does not come with wireless charging (you have to buy the case) - Does not support multi point connect Overall these are great for listening to music, but lack in the other features posted.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. The fit is great. the design is awesome. they seem to have connectivity issues from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Superior Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superior over my prior Apple and Beats earbuds. A little pricey. Have issues with them falling out of ear while active or eating no matter what size ear cup I install on them. Seems to have issues connecting and disconnecting when using only earbud. Does a great job of removing background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose QuietComfort Ultra Earbuds - A Symphony of So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra earbuds stand as a paragon of acoustic engineering, soaring above competitors with a sound quality that transforms the auditory experience into something almost ethereal. The ANC (Active Noise Cancellation) feature of these earbuds is nothing short of a marvel, significantly outperforming rivals like the SONY XM4 earbuds, especially in challenging environments such as a room filled with server fans. The QuietComfort Ultra earbuds don't just cancel noise; they create a sanctuary of sound. One of the most intriguing features is the 'immersion mode.' It's as if the narrator of your favorite audiobook has been teleported right in front of you, their voice a clear, tangible presence. This feature adds a dynamic aspect to the listening experience – when you turn your head, the narrator's voice remains fixed in place, creating an almost surreal experience. It does adjust eventually if you change positions, but the initial effect is quite impressive. However, every masterpiece has its flaws. The QuietComfort Ultra earbuds inherit some quirks from their predecessors, the QuietComfort 2. The microphone quality, for instance, leaves much to be desired, especially while driving. This could be a deal-breaker for those who rely on clear communication in transit. Additionally, these earbuds occasionally struggle with connectivity. Pairing them with each other and other devices can be temperamental, requiring frequent resets. This can be particularly frustrating in noisy environments like server rooms, where you need them most. The reset process, involving seating them in the charging case and holding down the pair button, is straightforward but can be time-consuming. In summary, the Bose QuietComfort Ultra earbuds are a fusion of remarkable sound quality and advanced features, with ANC being a standout. The immersion mode is a delightful bonus for audiobook enthusiasts. However, the microphone quality and pairing issues are notable drawbacks that might dampen the overall experience for some users. Despite these issues, for those seeking an unparalleled auditory escape, the QuietComfort Ultra earbuds are a sound investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound, but the usual big $ and bad bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound, but I lost these somehow and I can't say I miss them. I really like Bose products even though I'm not supposed to since I'm a professional sound mixer with a studio in Hollywood. I use Bose as my creative listening casual headphones, not for work since they are bumped in certain freqs. The connectivity is pretty bad with iPHones so they're just not worth the $ that I paid for them. Buy something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds Ive Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best Bose or the best noise cancelling ear buds i have owned. They stay in your without hurting so much better than past version. Noise cancelation is fantastic at the gym. Battery life is also better than anything ive used in the past

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great upgrade but there are some changes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace my previous version of the QC earbuds. The sound quality is very, very good. The fit isn’t bad, though it will definitely take some getting used to. I don’t wear these for exercise so i don’t know how they will stay in place. But, they are mostly comfortable and deliver a very nice listening experience. New Immersive Sound feature is a good upgrade also. As far as drawbacks, the earbuds sit really deep within their case, so they are a bit difficult to extract with your fingertips. Also, the new case does not support wireless charging (the old case did). Otherwise, I am looking forward to using these for phone calls and for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds I've ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds in every way! Sound is great and noise cancelling is extraordinary. I now use these while flying instead of big over-the-ear headphones. The customizable fit allows me to wear them for extended periods without my ears starting to hurt, but is also snug enough to use while running without them working loose. Controls are easy to learn and customizable through the app. The only slight negative is the charging case seem seems larger than it needs to be. I was initially hesitant because of the higher price, but caught them on sale and couldn't' be happier. They are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    It’s the BOSE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - light and easy to wear, comes with 3 different accessory sizes (1,2,3) that snugly fit your ears; good interface accessible by tapping the earbuds to change song being played and volume Cons: -price; accidental interpretation of repositioning (earpiece before it falls off) as tapping by turning it off or changing song being played

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for work. The sound is amazing and the noise cancelation works flawlessly. Comfortable in the ear and comes with multiple ear bud rubbers to adjust to your ear. Not as slim lined as others but better quality for sure

    I would recommend this to a friend
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