Customer Ratings & Reviews

Not 100% happy with the way it hooks up to the phone and you can’t hear phone calls that great. But music and everything else and the noise cancellation is awesome.

I was really impressed with the sound quality of these. I've got several pair of decent headphones, some active and some passive that I use for professional sound work. I've got the Air Pod Pro Gen 2's as well. For me the sound quality of these was notably better than the Apple ones. I strongly prefer the Apple buds for calls over the Bose but for music I always opt for the Bose Ultra's. Note even the Apple buds I rarely use for calls. They are OK but if that is your primary use espcially with surrounding noise in an office or car, Blue Parrot or Rand McNally truckers headsets best in a car and office adn really good for calls but lousy for music. People have no idea I'm talking in a car with the headsets. Even had cleaning people right next to my desk one day with a vacuum. I was going to stop talking until they were done but people on other end of the call told me they were not hearing it. If just office and not car, Poly headsets more comforable for all day use and still good for surrounding noise. Not as good as the trucker ones though in crowded office with lots of noise. Moving on, I have occassionally had the Bose drop out and need to reconnect. For casual listening it's no big deal but if using during a workout, reconnecting is a bit of a pain. That aside, for music buds, I really enjoy the Bose Ultra and think they were well worth it. Amazing how far ear buds have come. So for music only, these would be my first choice. If I had to use buds for both music and calls, I'd go Air Pods Pro2 but preference is to use Bose for music and real headset for calls.

I've been using these earbuds for about a month on Apple products. I would rate them 4.5 with only two limitations Pro's: * Amazing noise cancellation * Audio is really good. Audio is incredible on Mac with Creative BT-W5 dongle that provides aptX adaptive HQ. Best audio I've had with an apple product due to aptX. This is really a game changer (I have tried Jabra Elite 10 pro, Technics AZH-80, Airpods Pro 2, Sony WF-1000MX5). * Great spatial audio * Very comfortable * Great for exercising Cons * Mic quality is not great in loud places * No multi-point

Amazing earbuds overall. Sound quality and noise cancellation is top notch. The adjustable sound features and various modes are really impressive. However, the touch controls are absolutely maddening. Would not recommend these for physical activity. The slightest touch of your skin or even damp hair, will pause the music and there is no way to adjust the sensitivity. I will unfortunately be returning these, very disappointed.

I love bose earbuds I got this one on black Friday, bold look and fits more comfortable with more ear grip the sound always amazing with Rich bass and sound isolating

The sound is amazing, and they are very comfortable

Loved the product when I bought it last year in October 2023. It did everything it said it would, great sound, noise-canceling feature were awesome and they were light and stylish. I want to say about 3-4 months afteri bought them is when they started getting glitchy. They would either not connect to my phone or the different sound modes would not change. I thought maybe they needed an update or it could have been that I had an Iphone so it was a compatiblity issue that messes with the connection. I did have to download an app to use it. So that was also a first. You know…. Making excuses and what not lol the issues resolved on their own so I did not care to investigate any further. Pay mind that I tend to use them 4-5 days a week at the gym for about 1-1 and half hours. It was until the last 3 months that the right ear bud would get static to the point i could not wear it anymore because it was so unpleasant. As for the past month, none of the different modes work so when you change them. It annouces that they changed (workout, quiet, aware, immersion, etc) but nothing happens. The device is up-to-date, I’ve kept up with taking care of them soooooo? It could be that they are just meant for a leisurely and less active lifestyle and I overused them. So I definitely will not be buying these specific headphones again and would go for something that can last longer with less problems.

Sound is great but no matter what combination of ear inserts and ear lobe wings they just start coming out after some time. Cleaning with alcohol fixes this but still falls out after more time in the ear. Every few minutes I have to keep adjusting the earbuds in my ear. Otherwise the sound is great, I just wish Bose would adapt the previous model the sounds port free design, after years of owning them I only remember them falling out a few times.

I fly a lot for work and I needed a great quality earbuds that live up to the true noise cancellation technology. These earbuds not only have great quality of sound but are able to cancel out all the noise around. I don’t hear the airplane nor the screaming children on the plane. They fit comfortably in my ear, so I don’t even notice them when I fall asleep. 10 out of 10 highly recommend

these earphones are great and the sound quality is incredible. (with the app, it enhances the level of sound quality because you can adjust the EQ)

These earbuds are the single greatest purchase I have made. They are super simple to use when swapping between quiet mode (i use this when my neighbors are blasting music) or aware mode (I use at work so I can have music in my ears but still be able to hear customers). The battery life is great and the case itself acts like a portable charger that you don’t have to plug in depending on if you’ve charged it recently. The sounds quality is up to par with anything you might expect from Bose audio products. Buy this and you will not regret!

So far very good! Stay in the ear even when eating where the Apple product would fall out. Comfortable and great sound!

Overtime, body oils build up on them even though you cant see the coat of oils it will fall out of your ear if you inner ears aren’t completely dry. This means if you start sweating even a little bit they fall out making this an expensive boo boo if youre doing some mowing or jogging around anywhere there are drains. Giving them a clean with a bit of ipa fixes this bit only shortly and temporarily. This problem was never present with the previous generation of ear buds. The soundsport free had ear lobe wings to hug the inside of your ear lobes and rarely fall out. A little suggestion for bose, please start putting those wings on your future products. Other than that one problem these ear buds are great. Connectivity is great, the bluetooth range is very good, the sound quality is excellent, and the connectivity with the apps are good.

The Bose headphones deliver an exceptional audio experience with top-tier sound quality. Their immersive, clear sound enhances music and calls, making every detail stand out. The comfortable fit allows for hours of enjoyable listening without discomfort. Overall, they are a fantastic choice for anyone seeking premium audio performance.

I've had earlier versions of Bose earbuds but these are the best I've used. Sound is tremendous & easy to pair. I use these at the gym in immersion mode & they sound great. Very comfortable as well.

These noise-cancelling earbuds work great sonically. The music sounds really great and noise canceling is really good. Not sure how noise canceling compares to other brands. I have one complaint and some suggestions to make these better. First - my MAJOR complaint is that the case for these $300 earbuds is made of unbelievably slippery plastic. I've dropped this thing many times on a hard floor while trying to pick it up. You know the last thing I need is for my $300 earbuds to break! What the heck is wrong with your engineers - don't they try actually using the product??? It's so frustrating when easily fixed obvious issues like this exist especially on a premium product. Get your act together! Other suggestions - the app should let you create and customize the name of noise canceling settings. They have pre-canned names like "walk" or "Outdoor". That's fine but I need to create my own named settings for my own special situations. This is an easy software tweak - so just do it! Second - they should implement a feature that Apple earbuds have - which is to show the user on the app the SPL (sound pressure level) of the environment and how many dbs of noise reduction the earbuds are providing. This is useful info, especially in a high-volume environment like a rock concert! Well, I hope Bose actually reads this and acts on it. For the cost of these things - this is not too much to ask for.

Good quality earbuds, good base and sound quality, amazing battery life. I pre-ordered these and they came faster than expected and I was super happy with my purchase. My only complaint is the style of them can kind of hurt my ears after a while of wearing them. I don’t think these were really designed for everyone, but I don’t regret my purchase. I traded out my AirPods Pro for these.

So comfortable to use. Fits well to my ears. The sound is amazing. Nothing compares with the quality. It is worth the money I paid for. The best I have tried.

Very pleased. Sound is great as is noise cancelling. Very comfortable and secure.i have other Bose earbuds but these are a definite step up. Also very easy to set up.

The case is an odd shape but the buds themselves are comfortable with stellar sound quality