Customer Ratings & Reviews

These are actually an improvement over the comfort 2s. Transparency mode is clearer and so is the sound. Still no multi point connection which is ridiculous at this price point.

The sound quality is excellent, however, everyone I talk to over the phone has the complaint that the pic pucks up to much background noise. I have to switch from Bluetooth to hand-held in order to have a conversation. Also, after 7 months, I am now having connectivity issues. 90% of the time, I have to re-dock the ear buds in the case in order to connect to my phone. This started happening about 3 weeks ago.

I rate this product as 4 stars for the following reasons. Pros 1) the sound quality is absolutely fantastic, and the app really gives you the ability to customize how they sound. 2) they seem to be rather durable and the build quality is good. 3) the call options are really sound. Over all the pros outweigh the only cons. Cons 1) they are extremely uncomfortable no matter what size i change the rubber pieces thag came with them too. Maybe its just my ears, but if i wear them for more than 20 minutes i get a wicked ear ache. Its not a volume issue, its the over all fit. Are the worth the premium price? Id say yes. 4 stars for a quality product. Minus 1 star for the way they fit.

They have good sound, but lack a few essential features and aren't extremely intuitive. I'm planning to return them today because figuring out they're both missing a key feature I need for a daily use pair of buds and have clunky controls was a dealbreaker. They do not allow you to disable the touch controls, so if these are buds you plan to wear with anything that might so much as brush against your ears they're going to frustrate you. The app only connects to the buds if the case is open, and the buds are a little difficult to pull out and put back in. I discovered this after hours of frustration while trying to get them to finish installing an update that took 45 uninterrupted minutes on the app. Closing the case interrupts the updates and disconnects the app. The app tells you to insert the buds and hold the button down to make a blue light flash which doesn't seem to happen until you disconnect the buds from your phones bluetooth or when it finally makes up its mind what state it should be in. It's pretty wacky, I'm not about to do science experiments to figure out the state machines for their earbuds. Is the sound and noise cancelling pretty good? Yes. Are the features user friendly and intuitive? No. Who designs a modern pair of earbuds and doesn't allow for the touch buttons to be disabled? And who makes the app reliant on the box being open? Why does it take 45+ minutes to download an update? That's not a good design, especially not one worth $250 in my mind. I'm obviously paying for sound quality and not features at this point but I'd take lower sound quality over the frustration it caused me personally. I'm sure these buds have a target consumer. The sound is pretty great and the noise cancelling is effective. If you don't need to disable the touch controls and don't think you'll need to regularly change settings with your phone they'll get the job done. I just can't abide the missing feature and the fact I can't use the app without leaving the case open. (Including the several times I've connected to them on the app when it wasn't actually connected to my phone.)

I love Bose so I shopped around and I got these earbuds. They’re my first in ear earbuds. I’ve had beats over the ear earbuds before they are comfortable. They stay charged easy to use. Totally awesome. Stop reviewing other earbuds and get these worth every penny!

I bought these over 6 months ago so have had plenty of time to give an honest review. I have to say that I have owned many Bose products and have alway been pleased. I had a pair of Bose Sports earbuds and several pairs of over the ear noise canceling Bose headphone and have never had any issues. And the sound of Bose has in my opinion always been superior to other brands I own like Apple AirPods and Sony. That said, these also sounds great. But the technology is problematic. I use these every day during workouts. And at least 40% of the time when I take them out of their case and put them in my ears, one will not connect. And about 10% of the time that I put them back in the case and take them back out, the other one does not connect. They are also hard to get out of their case. Not well designed. Generally they sound great but do not work all the time.

The sound quality and noise cancelation of these headphones are definitely outstanding. However, the tap commands/connectivity is abysmal. You have to tap several times and several different angles to get it to skip a song etc. That's the only drawback

Excellent sound, perfect in your ears, enough power, discreet size

Love the bose sound with music and videos but conversations are horrible. I cant just wear one while talking one the phone. I tried adjusting everything. I had to wear both buds to hear who i call. But for $300 youd think theyd be good all around. I wouldn't pay more than 150$. Oh, and they are comfortable and stay in very well with different rubbers to fit. I get sweaty at work all day and i never felt like they were going to fall out. With all this said, calls are very important. When im not working at home or at work i like to only wear one bud.

Great sound ! The difference sounds settings are great when I need to transition to a different environment. They fit my ears great!

Great earbuds. I was worried they wouldn't be as good as my previous earbuds for sweaty running or listening in the sauna, but these have held up well. They have survived being around the pool, 20-30 minute sauna sessions and the humidity of runs in Nicaragua. The sound quite and immersive sound options are amazing for flying also; it eliminates the plane and background noise. Highly recommend.

Great product. I purchase Apple pro earbuds and Beats by Dre buds and these were the ones for me. Better sound than beats. Way bettter fit than apple

Great Sound Quality! Headset Use is Great for talking while using as a hands free device! Battery Life could use a little more, but continuous use for 6 hours of listening is not bad!

Very nice, good fit wonderful sound. Best one's i have found.

I found these earbuds to be very comfortable. Seems easy to use. Have not used them enough to check out all the features. I did find the noise cancelling to be very affective while flying on a 737, which can be a bit noisy

Once you get the right fit (ear tips, and wings) these are perfect for the gym. Mic quality is doable, but don’t expect studio level.

Excellent fit with the memory foam tips. Great phone quality.

I love my partner but snoring can be an issue. These qc buds are fantastic noise canceling and comfortable enough to wear while sleeping.

Very comfortable to wear. Long battery life. Sound is amazing!

I love my earbuds. They are very comfortable. Its amazing how much noise they are able to block out. I'm still learning to use them, but the most important feature for me was the noise limiting. I get migraines, so when I have one or feel one coming on, they help me by canceling out the noise.