Customer Ratings & Reviews

Great sound quality. I was surprised at how long they stay charged. Also bought these for my husband.

First pair of buds, left bud stopped working at 2 weeks, I called Bose they said we will send another pair after i return old pair to them, 2 weeks go by. Get replacement pair, start using and had trouble with volume during calls, it is way too low, ambient noises make it very difficult to hear caller. Another issue I have is connectivity, the app disconnects from buds while app is open and buds in use, making changes in settings impossible. Called Bose again they walked me through troubleshooting, unable to fix. They said we will send you another replacement, again 2 more weeks go by. Same thing, vloume too low. I called Bose again, went through troubleshooting again no improvement, they said we will send another replacement, I said no more replacements I want a refund. The person said I have to talk to my supervisor, they come back with information, Bose earbuds are mostly designed for music listening not calls. I said to Bose I want a refund, their response was we cant help you because you didn't purchase from uc directly, Best Buy will need to handle refund. I drive to store on 3/6/24 about 4:30 pm to find them closed, there computers will down nation wide. Then I called Best Buy 800 number, explained my problem, their response is any returns are at store manager's discretion . I went to Covington, La store again this morning asking to speak to manager, the host how can i help you, I explained the issue to her. Her answer was I cant help you because Im past the return period and store manager has a zero return policy after return period. Now Im stuck with $270.66 earbuds they I cant use and Bose and Best Buy are passing the buck on each other. What ever happened to customer service, when companies use to care about their customers and make things right?

Just the best from sound quality to battery life. I would definitely buy Bose again.

Great sound quality. I was using the previous model for several years, but decided to upgrade with this one, and I am very satisfied. Strongly recommend it.

Look great and, much more importantly, fit well while providing fantastic noise rejection with high quality audio!

The noise cancelling feature and signature sound quality of Bose are unparalleled!

Totally recommended I use them on my job and they don’t fall off and a perfect sound.

The rebate quick to connect and have a great sound as well as great noise cancellation. My two pods of another brand were intermittent in functioning.

Excellent Sound and features.. Different modes available for different location situations. I have three different ear buds and these are my favorites by far.

These buds are comfortable and seem well made. Unfortunately for me, the ANC which I thought was supposed to be best in class, is the same quality as AirPods Pro 2. I was hoping for better.

The ultra earbuds are 2nd to none. I’ve had the last 4-5 generations of earbuds back to the sport ones with the connecting wire to drape them on your neck.

The best noise-canceling system out for in ear earbuds. The music sound is high quality. Exceeds my other bose earbuds in every way!

Comfortable fit and great noise cancellation. New sound emersion feature is cool! Another great Bose product.

Excellent sound and fits in my ear perfectly. Highly recommended.

These buds are truly exceptional! The noise-canceling feature is top-notch, allowing you to completely immerse yourself in your own world even in a crowded room. It's remarkable how effectively they block out external noise, making it seem as if you're alone in the room.

This my best earbuds I have ever bought. The sound quality is the best. If you’re a bass person like me go for it. I work in a manufacturing company and the earbuds don’t like sharp noise or ultrasonic noise that makes it not good to wear them when working. But otherwise I recommend them once again.

These are awesome fantastic noises canceling and great sound way better then other ones I’ve had

the noise canceling is good The connectivity needs work One time the right earbud had no sound although it was charged and allegedly connected On the occasion that they actually work, they sound good

Great headphones with excellent noise cancelling and a long battery life.

Best noise canceling earbuds I've used. The sound quality is amazing. Well worth the price tag.