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Customer Ratings & Reviews

Your price for this item is $407.99
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The comparable value price is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 2390 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,390 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These headphones are amazeballs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing and the nc is soo much better than my qc35, and the audio is nothing but greatness too, also, I like the head tracking for immersion its a nice touch. My only gripes are, 1: the battery life is not the best, i usually get about 10-12 hours of work time. But with the qc35 I get still close to 20 hours from the original 24 hours originally boasted. 2: why am I paying so much for a pair of headphones when the cable to jack-in doesn't have a mic built into it? Sometimes I like to plug it in to other devices or controllers to game or call and its nice to be able to communicate with friends or teammates for comms.(the previous one was a bit more subjective but c'mon Bose really?) Aside from that the only other thing would be needing the app to pair to other devices after linking to it but it seems like a saftey feature. I'm not hurt, it is annoying at times though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Goodbye Sony XM5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Sony XM5, but i have no brand loyalty. Bose has dethroned the mighty XM5 and IMO has tge highest sound wuality and by far the best ANC I have ever experienced. Well worth the price point! These feel more premium, while also maintain the lightweight for long listening sessions. Laslty, the “aware” mode is unexpectedly cery unique in that it feels very natural in the sound it lets through versus others that just over blow the bsckground noise that can be w bit uncomfortable. 10/10 I love these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    More comfortable than Airpods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is well built, Noise Isolation is good (not as good as Airpods max), sound is good, they are far more comfortable than my previous airpods max

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very earphone. The sound quality is exceptional, making every note crystal clear. I find myself immersed in my favorite music like never before. The design is sleek and comfortable, allowing for long listening sessions without discomfort. Overall, these earphones have truly enhanced my audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Great sound and very comfortable. And light on the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO much better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly scared to buy this after reading all the reviews and watching videos about how poor the mic quality was, connectivity issues, etc. but I'm really glad I did. My main critique, like others have pointed out, is that there's no "off" mode for ANC––it's always on some sort of ANC, and the most you can do to reduce it is put it on the lowest "Aware" setting. Sometimes ANC can give me a headache after having the headphones on for extended periods of time, so that is a negative for me. But I ultimately decided to keep the headphones because of a spate of other pluses; trust me, I had full intention of returning this because I expected it to be just as bad as the other reviews/Reddit made it out to be. I swore off headphones after a terrible experience with the AirPods Max but this really sold me on them again. First of all, as one review mentioned, this is the solution for glasses wearers - the pads are light and soft, almost weightless. I used to have the AirPods Max and it gave me the absolute worst headache because it would push my glasses in on the side of my face. Second, I didn't have any issues with the mic quality on Zoom or FaceTime; it came across just as clearly as my AirPods, which I deem to be just a little bit grainier than speaking with the laptop built-in mic. I'm not sure if this was fixed in an update or if the product has been updated or what, but I haven't had any issues with my voice sounding far away or not coming through. Third, I haven't experienced any connectivity issues with my phone or computer - it's always been a seamless transition between the two, and the headphones turn on immediately when I put them on after sleep mode. Lastly, I really enjoy the Immersive Audio feature as a casual music listener. I know some people find it gimmicky, but for me it really elevates the listening experience. It's crazy that it sounds like it's coming from all around you or even from outside of your speakers. Also, while this is more minor, I really love the Deep Plum color--sophisticated and elegant and it matched my vibe. Loved how the charger, case, and headphone jack matched. Overall, I'm happy with my purchase. I'd recommend buying it to try it out from Best Buy if you are feeling on the fence. Even though Bose gives discounts from their website, I heard nightmare stories about trying to return the headphones through them so I bit the bullet and paid a little extra to have the reassurance of a Best Buy return. This review isn't sponsored by Best Buy, Bose, or anyone - but I thought I'd share given that I feel like my experience has vastly differed from a lot of the negative reviews. Maybe it's because I'm more of a casual headphone user, or maybe I got lucky with the item I received, but I hope this review helps someone make a decision about these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Preferred over others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers sound quality and lightness to avoid user fatigue. I’m glad I chose this for my own but my teen kids just use it more than I do, never mind that they have other headphones though of a different brand. Well, they seem to be learning quality difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great ANC on these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, except one — the volume touch slider. Other than that, it’s a very good pair of headphones. The lunar blue color is gorgeous. The ANC is superb. And it comes in a nice case, too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    World-class noise cancellation, quieter than ever before. Breakthrough spatialized audio for immersive listening, no matter the content or source. Elevated design and luxe materials for unrivaled comfort. It’s everything music makes you feel taken to new highs. Bose Immersive Audio pushes the boundary of what it means to listen by taking what you’re hearing out of your head and placing it in front of you. It sounds so real it’s almost like you could reach out and touch it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the prettiest and best headphones I’ve ever used! The quality is amazing and they sit ver comfortably. I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than any other Bluetooth headphones I have tried. They are also the most comfortable pair I have tried. My only problem is the noise cancellation is so sensitive that it cuts out with almost any noise at all, which in my opinion kind of defeats the purpose of noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best In Class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of shopping around for headphones before ultimately deciding on these. While they are more expensive than the alternatives, the sound quality is unparalleled. I love them. My only complaint is I have yet to discover if I can start/stop music and videos from the headset without taking them off. Otherwise flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Noise cancelling A++, Sound A, Build quality B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, the noise cancelling is the best i have experienced. The sound quality is very very good, but there are a bit better, usually for quite a bit more $$ and needing to be wired, i would give them 5 stars if they felt more solid. The full plastic frame feels like it will almost certainly be the thing that fails first. They dont feel cheap, rhey are very comfortable to wear and lightweight because of the plastic, but im hard on portable tech, i would have taken the extra weight and cost for a metal body and band, but everything else was better for me than competitors, so these were my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More than I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fit. They fit over my "over the ear" hearing aids without obstruction. The noise cancellation is astounding. My spouse sounded like the teacher in Charlie Brown. Just a muffles whisper. East to pair with my Samsung Galaxy S23 Ultra and my LG C6 85" TV. I love the auto paise when I take off the headset. Caught me off guard as I was trying to paise my Chrome book only to realize it was already paused. There is a learning curve on the "smart button" to turn them on and off. Listen to the instructions as given through the app. Just fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Way to go Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Bose headsets over the years. They always work great. Great noise canceling and sound. Comfortable. I purchased to go with my home theater system when I didn't want to disturb anyone late at night. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound and sooo comfortable. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones. I love Bose sound quality. Very comfortable headphones enjoyable to wear at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Headphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone. Noise cancelation is amazing. Pretty cool you don't have to press any buttons for it to turn just put them on and turns on by themselves. Opposite is true turns off removing them after awhile. Uses a slide motion to turn up or down volume right side took some time to get use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane sound! I love these. I’m so glad I went with the Bose. They stay charged a long time too. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I Can Hear Clearly Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these Beats Studio Pros .Great sound, comfortable and the noise cancellation is excellent!

    I would recommend this to a friend