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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,635 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headphones carrying case is trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so I have had the headphone for about a week and half-2 weeks now with pretty heavy use so I finally feel "comfortable" giving an opinion on them. The sound quality and noise cancelation is good and what you would expect from a premium headphone. I like the different modes and how you can easily change between noise canceling and "aware mode" I use this for not only music and audio books but as my headphones for work which require a mic. So far none of my clients have had issues with the mic and people I know who I've talked thru on them seem to hear just fine so A+ for that so far. My biggest gripe that makes me not want to give this a 5 star is the carrying case. The zipper on seems to already be breaking and I fear here in the next day or 2 it will be completely broken. I also feel they could've made it just slightly bigger for easier storage as if you don't line up the head phone ear cups up perfect it will not close. But I am disappointed that for 400 dollars the carrying case zipper seems to be breaking within a month. The app is nice and I like the connectivity of the headphones easily switching back and forth between my phone and work computer. I haven't gotten to play around to to much with making custom Sound modes but seems to be cool. Overall 4/5 I would recommend to others my biggest gripe is the case. For the price I should feel confident I am not going to break the case just by unzipping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Light and Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so surprised at how comfortable this is. So if you have a budget, def get the QCU gen 1 is good enough and the sound quality is great still. Used this on a 10 hour flight and did not have any ear issues as it was comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend for Christmas and she loves them. She uses them for work, at the gym and whenever we travel. The noise canceling is a huge plus in all situations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a nice pair of headphones so I decided to buy these since they were on sale, I was quite surprised at the audio clarity these have, I’m able to hear sounds in music I’ve never heard before so I’m very happy with these also immersion mode is best used for videos imo, for music it was a hit or miss.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable with glasses, good ANC and High balancing control for music, nice design with colorful looks, etc. I like all aspects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your comfort and sound are perfect, the noise cancellation leaves you speechless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these expecting the best ANC on the market. These are very good but they did allow some sounds through that I didn't expect. I do enjoy the quality and the foldability of these headphones. They are my travel headphones from now on. A very good purchase and a new Bose fan.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the quiet comfort ultra earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are more comfortable than the earbuds. Not too tight, but stay on your head. Sound and bass is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best headphones I owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I had. Noise cancellation is amazing and fit soft and comfortable to use for a long time. Sound quality is the best, clear and perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome! Can’t be bested!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. The sound is deep and rich, and noise cancellation is second to none in this market. Bose actually has been so far ahead here for years, that my previous Q35s were just slightly less in terms of quality, and I’ve had those for 10 years! Highly recommend, this message is approved by this naval aviator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have a great sound easy to use with IPhone unfortunately you were supposed to get three months of Apple Music and you YouTube TV +3 months of serious XM what that did not happen went back to Best Buy and nobody could figure out how to get. It said it’s an ongoing problem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible ANC paired with a great app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried at least 3 of the top tier ANC headphones over the past year, including the Sony XM5s. These are by far the best in noise cancellation. The Bose app is also very easy to use. Very comfortable to wear for hours at a time. My favorite pair of headphones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesomene Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality love all the features. Also very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones I’ve had in a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. I was skeptical at first about getting these headphones but finders keepers and losers weepers. It was one of the best decisions of my life. The noise cancellation helps me be productive in the office. They have saved my career. I could go feature by feature like how the aware setting is my most used when I’m running around

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and comfort are unmatched! Fantastic headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taking a roadtrip in Texas and suddenly a severe spring storm came and it started pounding hail on our car. I had no idea it was anything but normal rain until i saw the ice falling from the sky and took off my headphones and had to cover my ears because of how loud everything was. These kept me from having a panic attack God bless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, comfort, and fit and finish are all great. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortably over the ears. Blocks out an incredible amount of noise. Bose phone app very helpful. Bluetooth compatible. One of my better purchases. In store Best Buy employee explained them to me which I apppreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound that come from these headphones are amazing! Noise cancelling is so great, can’t hear anything and the immersive sound is so great, makes you feel like the artist is in the room with you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of headphones as a replacement for an older pair of Bose headphones. The new pair have improved audio performance and sound quality.

    I would recommend this to a friend