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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2637 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,637 reviews
  • Rated 5 out of 5 stars

    Amazing ANC Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ANC headphones you can purchase in a walk-in store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality is perfect, even my 12 year old was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Musical Band Boise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set sound is perfect to listen to all types of music! Very safe on sound to not cause any damage to your hearing! It sounds like you are at musical! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Beautiful. Bose has the best noise cancelling technology on the market. Trully amazing sound. A+++++++

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Never again, BOSE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron,

      I am sorry to hear that you are disappointed about your QuietComfort Ultra headphones.
      The ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.

      Also, if you experience any connectivity or audio issue, please factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If it doesn't help, I invite you to contact us directly for additional support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair of Bose QC45’s and these are a step up. Noise cancellation seems to work better, sound quality is great. Takes a but getting used to the auto features but they are nice to have. Only drawback is the volume sesnor could be a bit more sesnitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Nice sound and bass quality. Controls are not complicated and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JUST BUY THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair. Unfortunately, 1st pair stolen. Sound and quality are way worth the price. Bose is just all around an awesome product. I had the 1st pair for years. Excellent noise cancelling headphones. Love the new color options too! Love the case too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Quiet Comfort provides an incredible sound that is clear and neat, enhancing your music experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! And I purchased them as an open box item- you would never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never hesitates to impress. I have many Bose products from my car stereos to sound bars. These headphones have a rich full sound and work extremely well. The sound quality is super immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiophiles will be satisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, light, excellent audio and noise cancelling. User friendly and easy to use. Pricey is only con

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and material quality; in my case, it was the light color. I'll take care to avoid dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unreal Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous "wired" version of these headphones, and these are such a wonderful upgrade. Love the wireless capability and also love the fact that you can use them wired if needed. Sound quality is amazing! If you are a fan of over-the-ear headphones, spend the extra money and get these, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great function and look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these; the color is different and perfect for using while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality and Noise Cancelation Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nicely made, and work well for both sound quality, and noise cancellation. That said, the noise cancellation is slightly hampered when using them outdoors if there is wind, as I can hear wind whistling around the ear cups. One gripe, is for an expensive piece of gear, the charging cord could be longer. Based on the available outlets/USB ports in my house, the cord is short. A significantly cheaper wireless keyboard came with a much longer charging cord.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazjng headphones~~~

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones on the market for its price, fits comfortably over your ear with pressing on it and auto stops whatever your playing whenever you take headphones off. Also the immersion mode makes you feel like your just in the moment. It's amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved these headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Boyfriend and he absolutely loved them. He enjoyed them more while playing the games and music. Noise cancellation is a greatest feature in these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ilovemusic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world is NUTZ!!!!!!!!!!! I put these head phones on and I am in heaven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose does it AGAIN!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I have ever owned!!! Fantastic sound quality and easy controls.

    I would recommend this to a friend