Customers enjoy the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones for their exceptional sound quality and comfortable design. Many appreciate the long battery life and lightweight feel, as well as the perfect fit and attractive color options. While connectivity is generally easy, some customers feel the volume doesn't go up high enough.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,448 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Bose headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product sound is superb awesome would recommend this product
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic — especially at the sale price for Black Friday.
I would recommend this to a friend
Rated 5 out of 5 stars
headphones are perfect!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i LOVE these headphones but i’m upset because a new color came out
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Moonstone Blue
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
So close to being perfect!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bose has always been known to make high-quality products that sound great, so I was extremely excited to try out the new QuietComfort Wireless Noise Cancelling headphones. While I have been impressed with the build quality, nice sound, and high tech features, there are just a few things that keep these from being a “perfect” set of headphones.
The Bose QuietComfort headphones ship in a sleek box, and included along with the headphones are a hard-sided carrying case, a USB-C charging cable, a 2.5mm to 3.5mm audio cable with an inline microphone, as well as warranty information. Inside the package is a QR code that will send you to the Bose Music app that is used to control the settings on the headphones. Downloading was simple, and my headphones were paired in a matter of seconds after I had finished charging them up.
The Bose Music app really comes in handy when using the QuietComfort headphones, as it allows for customization options that aren't accessible by any other means. I appreciated that you can easily switch from “Aware” mode, which pumps in the ambient sound around you, and “Quiet” mode, which is noise cancelling. You can also create a custom mode that blends the two, with a slider used to dial in how much noise cancelling you want (or none at all). Unfortunately, there is no option to just use the headphones in Bluetooth mode with neither Aware or Quiet turned off; one or the other (or a combo) must always be activated. I found that the sound while in Aware mode was actually not that intrusive when it came to amplifying the sounds happening in the outside world around me. Basically, it did not sound overly harsh or synthetic that I was being fed in the ambient noise by the headphones mic system.
Noise cancelling is also very good on these headphones, probably the best I’ve ever heard. While the QuietComfort headphones use fancy technology to achieve these results, it helps that the headset cancels out a fair amount of noise just by putting them over your ears. With the noise cancelling off, I noticed that I already had a hard time hearing the people around me; once the noise cancelling is turned on, it’s very much as if you’re in your own private world. I haven’t had a chance to use these on an airplane, but I’d imagine they would be excellent at negating some of the annoying noises found on most flights.
Now here’s where we get to my first problem with the Bose QuietComfort headphones. The seal around your ears that is responsible for that awesome reduction in ambient noise, is also something that I’ve found I can only tolerate for small amounts of time. The sense of pressure on my ears is so noticeable, that it reminds me of in-ear earbuds and why I have a very hard time wearing those types of headphones. I thought that maybe it was only when the Quiet mode was on, but this sensation was persistent throughout my testing, and occurred even when the headphones were turned off and being used with a cable.
The first day I had these, I wore them for about a total of 5 hours, and tried to ignore the feeling in my ears. Over the course of that night and the next day, I had a headache and my ears felt like I had been listening to music at full blast. I recognize that this is something that affects everyone differently, and that some people likely won’t notice this at all. However, I thought I should mention it, in case someone (like me) is very sensitive to headphones that create a strong seal on their ears.
The upside is that aside from that sensation (for me), these are some of the most comfortable headphones I’ve ever worn. The headband is soft and padded, and the super squishy earpads are large and completely go around your ears. The inside of the cups is also deep enough that I never noticed my ears touching the drivers or the sides of the cup. Each side is adjustable using sliders that extend plenty far enough for my big head, with room to spare.
On to the sound. (For testing, I used an iPhone 13, a MacBook Pro, and an Xbox controller with a 3.5 mm headphone jack).
The sound profile of these headphones is very different when in Bluetooth, versus playing with the included cable. On a Bluetooth connection, the sound slightly emphasizes the bass, and the mids and treble sound defined, and thankfully the highs are also not too harsh. What is strange, is that if you push the volume past about 70 percent, the bass starts to artificially roll off as you approach 100 percent. I imagine that this is done to lessen the chances of blowing out the speakers (?), but what's interesting is that when played with the audio cable (no Bluetooth), you can push the volume to the max and easily tell that these headphones can handle it, no problem. While I don't listen to things at full blast all the time, I like knowing that I can raise the volume, and every facet of the sound will follow along. The artificial bass cutoff with Bluetooth turned on is so noticeable, and I honestly have no idea why they implemented it. Additionally, the QuietComfort headphones get LOUD in Bluetooth mode, but once again, with the dimmed-down bass at the top of the volume range, I saw no reason to push it to 100 percent.
Audio quality with the included cable is like a totally different headphone. When playing music with the cable, the QuietComforts sound incredibly neutral, with bass that borders on anemic at times. Thankfully, the actual tone of the sound range is great, with tons of detail in the mids and highs, with genres like rock, country, and classical sounding pretty amazing with the power off. I do wish that the bass was more pronounced, but it can show itself in some more bass-heavy tracks found in hip-hop and electronic music. Overall, the audio cable sound was impressive, even if I wish there was just a touch more bass.
As for the cable, this is definitely a weak point of the Bose QuietComfort headphones. While it has a mic (that works fine for phone calls), it is incredibly thin and flimsy feeling. Additionally, I didn’t measure it but it barely made the length from my headphones to my side pants pocket where my phone was. It also does not have any inline controls, so you cannot change the volume, answer calls, press play/skip, etc. This feels like the absolute bare minimum Bose could have included with these headphones, and almost urges you to use them in Bluetooth mode.
Other things I didn't cover:
-There are buttons on the headphones, for volume and controlling tracks/answering phone calls. These can’t be used when running the headphones via the cable (I tried).
-There is another button used to switch between modes, or tell you the battery life (via a voice in the headset).
-Battery life is rated at about 24 hours per charge, and I believe it. I haven’t timed exactly how long I’ve been using these in Bluetooth, but the charge lasts a very long time.
-Cable charging is done with USB-C, so that is a plus! Although the included cable is so short I’m not sure how useful it is.
-The Bose Music app lets you adjust the EQ of the headphones, which is nice, though I’m not much on using EQs on my phone to begin with.
-Build quality is great, these headphones feel sturdy enough to hold up for the long haul, and all of the materials used feel great in the hand.
Overall, I believe that Bose has created a great set of noise-cancelling headphones, with only a few downsides. I do think Bose could make improvements when it comes to being able to use Bluetooth without Quiet or Aware mode; no artificial bass cutoff in Bluetooth mode; and a better audio cable. If you’re looking for exceptional noise cancelling with good sound quality, and don’t mind the few issues I noted, the Bose QuietComfort Wireless Noise Cancelling Over-the-Ear Headphones should definitely be on the top of your list!
Hello, it's great to hear you are impressed with the build quality, nice sound, and high tech features We always aim for the best Noise cancelling in the industry, so its awesome to hear you feel it is amazing. The headphones have Plush earcup cushions which softly hug your ears, while a comfortable yet secure band works to keep the headphones comfortable and in place. The cable is tested to be strong and last a long time. It can also be replaced if needed. Thanks Matt - Bose Customer Support
Rated 5 out of 5 stars
Bose
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product and thanks for bestbus assistance to great suggestions
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy Chelsea
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lady on store is great!!! Give me all instructions and informations about the product.
Big Bose fan. Really Really Disappointed in These.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'll start this by saying that I have a pair of Bose Quiet Comfort 35ii which I absolutely love. I bought a pair of these because I loved the 35s so much, I wanted a spare set around the house. Unfortunately, Bose has really dropped the ball on these.
- You cannot turn noise cancelation off. I've reached out to Bose about this, and they confirmed that you can adjust it between Aware, and Quiet, but can't turn it off. I wear my headphones while running, and the noise cancelation system juat can't keep up with the noise of a treadmill. It winds up causing a thumping noise, which really makes them unusable. The QC35iis did the same thing, but atleast with those, you could disable the NC system and all was well. With these, the thumping noise is there regardless of whether you're in aware mode or quiet or anything in between. It makes them completely unusable. Which is unfortunate because 75% of the time I use headphones, is on a treadmill
- They make a very weird popping noise when they try to cancel some sharp loud noises. So even if I wear them around the house while doing chores, if my daughter is playing with certain rattle toys, the headphones will start making popping static noise trying to compensate for the rattle noise.
- Considering my QC35ii's are about 4 years old now, there really isn't any improvement in the noise cancelation function that I can notice between the pairs. I would think two generations worth of headphones, some headway would have been made. But in a quiet room listening to music. They sound about the same.
So to summarize. They're worse than the product 2 generations back that Bose released in 2017. Why would you remove the ability to turn off noise cancelation? I just don't get why you would take that function away from the consumer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been listening to music, podcasts, and watching movies with these Bose QuietComfort Wireless Noise Cancelling Over The Ear Headphones for the past week and I am smitten with them. They have become my go to / primary dedicated headphones for listening. They are very comfortable for extended listening sessions. I've fallen asleep with them on, I am a side sleeper and they don't bother my ears. I don't fall asleep with headphones on often lol, but the couple times I have.. they did not bother my ears or sleep. Once I woke up with them on the floor, so I guess I knocked them off my head and they did not take any damage. Build quality is excellent, I wouldn't snooze with them everyday or just toss them in a bag without the case though. The headband is quite strong and sturdy. I gave it the old twist / flex test and it doesn't creak at all or feel like it will break. The headband is actually a little flexible. I own quite a few sets of headphones and earbuds ( I won't mention brand names) But These Bose Quiet Comfort are quite possibly the best sounding headsets I've ever owned. My music library touches just about every genre, and it all sounds amazing with these headphones. I like to use the bass booster setting in the Bose app because I like to feel the bass a little, but I leave mids and treble at 0 and every note is loud and crispy clear. The bass does not completely overpower everything else but you can still feel the bass thumping on your temple a little.I think Bose has re-established themselves as the best in sound quality with these. I smile every time I hear a little note or sound I missed / didn't notice before with other headphones before. You definitely will not be disappointed with them. Battery life is excellent but they do take a lil while to charge. So I would recommend topping them off when they get between 20-40% if you plan on being away from a plug for a while. The right ear cup has volume controls, charging port and the power slider. The left ear cup has an AUX port and a button to toggle between "quiet and aware" modes.
Would I recommend these headphones? For sure!
I love them and would gladly buy another pair if I need to replace them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible! Fell apart after 2 uses. The sound was amazing though
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Moonstone Blue
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hello, I am sorry to hear that your QuietComfort Headphones fell apart after 2 uses. We would love to hear more about what happened, so please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards, Lau - Bose Customer Support
Rated 1 out of 5 stars
Bose headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had the headphones for almost 4 months and the foam on the earpieces are splitting at the seams on the inside.
Thanks for sharing your experience! We're sorry to hear about the ear cushion issue with your Bose QuietComfort Headphones.
Bose QuietComfort Headphones are designed for long-term comfort and durability, ear cushion wear can vary depending on usage habits, storage conditions, and exposure to moisture or friction. In some cases, normal use over time may lead to seam splitting, especially if the headphones are worn during workouts, stored tightly, or exposed to heat or humidity.
If you need further assistance about replacing the ear cushion, feel free to reach out to us through this link: http://bose.life/globalsupport
Nj - Bose Customer Support
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Wowee- great sound and product.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These Bose QuietComfort headphones are the real deal for me. The noise cancelling is insane like flipping a switch and suddenly the world goes quiet. I use them on planes, in the office, even at home, and they never disappoint. They are really good on a plane and also on a noisy subway.
The sound is classic Bose: super clear, balanced, and just fun to listen to. I can wear them for hours and forget they’re even on as well as so light and comfy. The Blue Dusk color looks amazing in person too, a nice change from the usual black. The battery life is solid. Bluetooth was easy to set up and instant. Setup took less than a minute.
Pro tip: download the Bose app for your smartphone-it lets you tweak the sound and makes them feel even more personal.
If you want peace, comfort, and killer sound, these are worth it.
Hey there, thank you for sharing your feedback. That’s definitely not the experience we want our customers to have, especially with your QuietComfort Headphones. We'd truly appreciate the chance to better understand the issue you're encountering with your headphones and ensure it performs as expected. Please reach out to us so we can look into this for you. Visit:http://bose.life/44bVpCi Klariss – Bose Customer Support.
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Lightweight and super comfy headphones!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Bose QC Noise Cancelling headphones! TLDR - Lightweight and super comfy headphones!
Out of the box, you get the headphones, headphones case, a charging cable (USB Type A to C), and a 3.5mm audio cable.
Pros:
> Build quality feels good and premium. The headphones are super comfy and I can wear them for hours without having any ear fatigue/pain. The ear pads are pretty plushy and create quite a tight seal for very good noise cancelling. The headband is flexible with a good amount of tension (as to not move/shift), so these headphones should fit comfortably for many different people. These headphones hardly moved/shifted when I was working out. The buttons are very tactile and give good feedback to confirm presses (unlike some of my other headphones which have buttons that are very mushy providing little tactile feedback).
> Pairing is pretty straightforward and super simple. Sliding the bump toggle halfway turns on the headphones and sliding it all the way to the right puts the headphones into pairing mode. I appreciate this method more than the push/depress & hold methods which are found on many other headphones (e.g., Sony XM5s). I’m able to switch pretty easily & quickly from my phone, iPad, Macbook Pro, and other devices.
> Audio quality is quite nice and I would say it’s pretty much on par with my Sony XM5 and this goes for the microphone quality as well! When connected to my gaming desktop or laptop, I noticed there isn’t much lag at all when playing games so that’s a big plus (especially crucial for FPS games).
> Battery life is pretty good. I usually have the volume @ 70% and was able to go easily go two days with these (8+ hours each day) before needing to charge. Your mileage may vary but overall, it should last easily a full day with constant usage, which is more than enough for most users :)
Cons:
> None yet so far. I have been using these for the past week and they have been stellar.
Though the Bose QuietComfort WIreless Noise Cancelling headphones come with a high price tag, they are totally worth it. I would highly recommend these to anyone that is looking for wireless over the ear headphones!
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Bose QuietComfort Wireless Over-the-Ear Headphones are a great choice for anyone looking for comfortable, noise-canceling headphones. They really do live up to the name QuietComfort as I find the noise-canceling feature to work well and the over-the-ear cups to be very soft and supple. I use headphones regularly for work and leisure so comfort and quality are both a must.
I downloaded the Bose Music app in the Play Store and I appreciate being able to adjust the EQ of my audio on the QuietComfort headphones. I was able to tweak the bass, mid range, and treble to bring out the best in the music I listen to. The app allows you to adjust the level of noise cancellation and create different scenario modes that the single button on the left headphone will rotate through. Personally, I just like having Quiet and Aware mode to toggle between to quickly be able to shut out external noise or be aware of my surroundings. I can definitely hear a difference when I switch between Aware and Quiet modes. Quiet mode really gets rid of sounds like air conditioning or the dishwasher. It’s so nice to be able to shut off or greatly diminish all those sounds in my small home and just focus on the audio. I’m excited to take these with me on plane rides in the near future.
Comfort is a must, especially as a glasses wearer, and I will say these headphones are so soft and the pressure is just right. My ears fit very well in them and unlike other over-the-ear headphones, my ears don’t touch any hard pieces inside the ear cups. I also appreciate the very clear L and R markings in the ear cups so I can easily put them on the right way. The left headphone has a singular button which toggles between the modes that can be configured in the app. The right headphone has a power switch that also activates Bluetooth connectivity, the charging port, and a set of 3 buttons which control volume and playback. I chose the headphones in “white smoke” which looks like a warm gray, a very modern color choice.
Connecting via Bluetooth was simple and fast. I was able to connect the QuietComfort headphones to my Google phone with no issues. This set of Bose headphones comes with a hard case, auxiliary cable, and charging cable. I love the flexibility of going between a wireless and corded connection because I’m able to plug into an audio interface and listen while I record audio files.
Bose proves to be a great brand that delivers high quality products. Overall, I really like the fit and audio quality of these Bose QuietComfort headphones. The battery lasts over 20 hours which has been wonderful because I’ve only had to charge them once so far since receiving them. They are super comfortable and sound great. I can definitely recommend this pair of over-the-ear headphones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The audio is top notch like most things Bose, however, I really wish there were more bass. The overall sound profile is very clear and balanced, which is great for vocals and instruments, but if you’re someone who likes a bit of extra thump for hip-hop, EDM, or action movies, these might feel a little polite in the low end.
That said, the noise canceling is fantastic — it blocks out everything from airplane engines to chatty coworkers without making your ears feel pressurized. The comfort level is exactly what the name promises: plush ear cups, lightweight build, and a fit that stays comfortable for hours on end. The battery life is solid too, easily lasting through long flights or workdays.
Connectivity is smooth, with a reliable Bluetooth connection and easy pairing, plus the physical controls are intuitive and clicky, which I prefer over finicky touch gestures. The companion app lets you tweak a few things, but I’d love to see more EQ customization to help boost that missing bass.
Overall, if you value clear audio, premium build, and best-in-class noise canceling, these are worth the price — just know they lean more towards a neutral sound rather than bass-heavy headphones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had my headphones since the end of November I believe and the times I’ve used it have been maybe not over 6 times because I use my AirPods, and so usage has been very minimal and they haven’t even left my house once , yet, they look broken and flimsy, it does not have sound cancellation and I can hear noise after I wear them, when I place a call and I have the tv on, I have to turn it off because people can’t hear me, I’ve had beats by DRE but I would not recommend these, at all.. I’m not expert but this is solely out of experience and people deserve to know from experience, I will be returning.
We're truly sorry to hear about your experience with the QuietComfort headphones. What you have described certainly isn't descriptive of what we would expect especially after such a short period of time.
The headphones feature active noise cancellation so must be charged and powered on to cancel exterior noise. This works best with sounds that are constant, quick/sharp/fast sounds are more likely to be heard if you're not listening to music, albeit at a low level.