Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,457 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Loopy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ham hearing impaired and I really enjoy my headset. Clear sound and no outside interference.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality is excellent. The noise cancelling is okay but not great--for example the sound the wind makes along the seashore as it whistles through the headphones is not canceled. The headphones stopped working without explanation after 7 months--the battery would not charge and the headphones would not turn on. Bose online customer support was completely worthless in trying to diagnose the problem (e.g., it wanted a serial number but then directed me to the right ear cup to find a serial number and there was no serial number to be found) and the customer service support line tried to prevent you from talking to a customer representative.
Finally, the headphones were finicky about connecting to my IPhone 14. Sometimes they forced me to restart my cell phone because the IPhone would say that the Bose headphones were connected but no sound would come out of the headphones and when I disconnected the headphones no sound would come out of the IPhone anymore either.
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hi Brad, I'm glad you like the sound quality of your QuietComfort Headphones, but I am sorry to hear they suddenly stopped working! If your headphones won't charge or turn on, then one thing to double-check is that you're on the latest firmware. On a computer, visit btu.bose.com and follow the instructions there, to ensure your product has the latest features and enhancements. As for wind noises, you can create a custom mode in the Bose app with wind blocking enabled, so don't forget to try this as well. If your headphones ultimately require an exchange, our customer support team will be happy to set this up for you. Warm regards, Fiona M. - Bose Customer Support
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great sound!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound and connectivity. Only issue headphones slide on my head when I’m leaning over or working out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are honestly SO comfy! I thought the fit and style. Love that you have an app to control different modes and sounds. However, they are NOT noise cancelling at all. Even on “quiet mode” with music on, I can hear everything around me. I was really hoping for a true noise cancelling headphone, this is not in.
It is great that you find the comfort and style of the headphones along with the ease of the app control. Please make sure that the ear cushions have a good seal around your ears, and that there are no gaps for outside noise to get through. If there are gaps then this can prevent the noise-cancelling working as effectively. Please also try the steps we have on our site to help: https://bose.life/4jtte7g Or reach out as we'd love to help: https://bose.life/contact
Nic - Bose Customer Support
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Ear bliss
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arguably the best things I have put on my ears. Sound cancelling options? Great idea
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones and use them everyday on my walks. The sound quality is great. Only thing is that is you have/make heavy footsteps, it'll reverberate throughout and you can "hear" the steps.