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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.1 out of 5 stars with 1069 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the Sleepbuds II as comfortable and effective in noise cancellation, leading to better sleep. They appreciate the gentle alarm feature and find the battery life sufficient. However, some users express concerns about the high price, connectivity issues, and discomfort experienced by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,069 reviews
  • Rated 2 out of 5 stars

    OK but not what i was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt a fan of the bose app that only played noise and they didnt stay in any better then my Air pod pros. would say if you want to sleep listening to audio books or music dont get them. but the ambient noises were ok but didnt help me sleep personally

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super disappointing. They literally just stream a few white noises. You can’t play anything else on them and they have minimal noise canceling functionality. A complete waste of money. You could just put in AirPods and play white noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      The Sleepbuds II are specially curated to play relaxation content to help you fall asleep and masking sounds to keep noises from disturbing sleep. In order to achieve a form factor small enough to be comfortable for sleeping, and accommodate a battery that can support sound playback for an entire night, we made the conscious design decision not to stream audio to Sleepbuds. Instead of noise cancellation, the Sleepbuds II use noise masking technology. Masking, introduces a soothing, desirable sound to help the brain ignore the disturbance. Cancellation creates quiet in our ear canals; masking — in the right conditions — creates quiet in our minds.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Traffic noise fades away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for me dealing with traffic noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It helps to fall asleep. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Sleep buds means earplugs, not ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most expensive and most useless earplugs. These are not ear buds, they are ear plugs and absolutely nothing else. You’d think by the name they improved them, like they are somehow worth something now, but they are not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maya was fast and efficient and a pleasure to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth Buying. Nice shape. Need work on the Bose App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sleeping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg the most wonderfull AirPort for be happy to sleep

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but… not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be great headphones but it only plays prerecorded songs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop charging and won’t charge anymore. Bose will only offer you a discount. As if you didn’t pay enough the first time. Worked great until they were done.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear that your Sleepbuds are experiencing issues charging, I recommend you check the connections on the earbuds and the charging case to see for any signs of damage to the connections or any dust or debris that is stopping them from connecting and charging.
      Should you need any further assistance, please do contact our technical support teams, and they will be happy to help you: https://bose.life/3mHj9aT.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worse for what it needs to do but not worth the price in my opinion

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does it help?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift. I don’t know how well if works. I suppose I ought to ask.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty comfortable probably the most comfortable headphones that bose has right now, but why would i want some headphones where i cant even use listen to music!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're glad to hear that you've enjoyed the comfort of your Sleepbuds. At this time, all sounds are provided by Bose within the Bose Sleep app to optimize the masking and/or relaxation experience.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Alarm, Comfort, Noise cancellation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sleep buds are exactly what I need at night! I have ran a fan for years just for the sounds. Lately it's not been enough. A few nights I felt like the fans wasn't even on! I put these in my ears and I fell in LOVE! They are comfortable and I'm a side sleeper. I can't even feel any pressure from my ear on my pillow with them being in my ear. There are about a dozen different tones or frequencies. I've settled to one of the sounds to block out noise that I prefer. I can adjust the volume as low to as high as I like, but even at the level I have them at, I can still hear my husband cough or or sneeze. The preprogramed sounds are so soothing. These have a built in alarms so that with these on, we can hear the alarm and wake up easily. I've never been able to wake up so easily! I'm so happy that I have these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Dead after only a couple months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead after a few months, helped with sleep, but could not charge

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Sorry to hear about the issue with the battery of your Sleepbuds II. It is quite strange that this happens after just a couple of months. To troubleshoot the issue please follow the steps from this link: https://bose.life/3cO6ded. If you will need further assistance, contact our support team on this page. https://bose.life/3FLjEbl.
      Hope that helps.
      Marvin - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Battery recharge and uncomfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They start to hurt and wake me up from the discomfort. So defeats the purpose imo. The charge or lack there of makes these a bust. I’ve had these for several months and they didn’t work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a bose fan for a long time but I couldn't be more disappointed with the sleepbuds 2. In a nutshell, top-notch technology and a very sleek design but, unfortunately, bose forgot one of the key elements: comfort. It's hard to describe how painful was for a side sleeper like me to use this product. I'm still bruised after wearing them for only 3 nights.... and it won't be a fourth one. I'm returning these today! Hopefully my wife will have a better luck as we bought 2 pairs.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,
      I'm sorry to hear that you are experiencing some pain. This is certainly not what we would expect to happen.
      I'm sorry that this has caused you to want to return them. In this situation, I would recommend that you try all three sizes of eartips to ensure that you have the most comfortable fit.
      Thanks!
      Kerri - Bose Customer Support bose

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bose sleep earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst earbuds ever made by Bose. Quit working after two uses. Won’t charge. Save your money and get a different brand.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear about your experience with the Sleepbuds II not charging correctly. We have teams of technical support agents who would be happy to help assist you with troubleshooting or providing service options. You can find their contact details on the link here: https://bose.life/3ESpg2N.

      Liam - Bose customer support. bose

  • Rated 3 out of 5 stars

    works*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really when; just when the software decides to work

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Dann,

      Glad you're finding your Sleepbuds II to be effective. We'd love some further details on the software concerns that you are facing, please reach out to your local Bose product support team for assistance.

      Tegan - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Sleepbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep better but ears are sore despite using the smallest attachments.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! I'm glad the Sleepbuds are helping you sleep better. We advise trying all sizes of tips but if you continue to experience pain, please reach out to Bose support at https://bose.life/38Q1vZs, so we can resolve this for you. Sam - Bose Customer Support bose