Customer Ratings & Reviews
- Model:
- BOSE SOUNDBAR 700 WHITE
- SKU:
- 6280562
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Smart Soundbar 700 for its exceptional sound quality, which they describe as excellent and perfect for enhancing their living room experience. The soundbar's easy setup process and sleek design also receive positive feedback. However, some customers express concerns about its high price and connectivity issues, while others find the remote control and app to be lacking.
This summary was generated by AI based on customer reviews.
All I needed was a sound bar that works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is a speaker company. So they decided to build a computer. Spoiler: doesn't go well. So I think we want a sound bar for great sound. Set it up once and then forget about it. Not this guy! Great sound if you can keep it from constantly disconnecting from my LG OLED display. (1-2 a week) The fun part is the next 10 - 20 minutes of messing with settings to get it to work. I have had mine for 2+ years. Only in the past year has it really been a problem. Spoiler: Bose pushes updates from the internet to it. For what? I don't know? Yesterday Bose bricked my speaker. 1-2 hours of my life wasted trying to get it to work as a speaker! Its a freaking speaker. I never use any of the useless apps or capabilities it comes with. After I do a factory reset - I am going to sell this tub. Save your money, time, and frustration. I should have gone with LG but like an idiot I was trying to be loyal to a US company. I am done.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi.
The Bose Smart Soundbar 700 is packed with technologies that bring out the full power in every moment of your entertainment. And with built-in voice control from Google Assistant and Alexa, all of your music is at the tip of your tongue.
The simplest way to connect the soundbar is via the supplied HDMI cable to your TV. If your TV has an HDMI-ARC or HDMI-eARC connection, you should use that connection. If your TV does not have an HDMI connection, you can connect it to the TV using the optical cable (supplied with the soundbar). Software and firmware updates improve product features and stability. Please install any available updates to keep your product working at its best.
Ez - Bose Customer Support
- Cons mentioned:Connectivity
800.00 JUNK!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect to arc, remote sucks and good luck getting help. Buttons on top serve no purpose and doesn't come with manual. Love bose but this thing is crap. Google Bose 700 issues and there are a ton of blogs about this thing. AVOID!!
No, I would not recommend this to a friend Major Glitch - Please Read
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar except for one major issue, it suffers from micro-drops in audio when streaming anything in Dolby over it. This is a well documented issue on multiple boards, includind Bose's own website, and the company is aware but apparently doesn't know how to solve it for two years. Silly me I thought I could trouble shoot it and passed my 14-day return period. Best Buy - if there's anything you can still do for me sonce their is a well documented problem with the product. Everything else is amazing but I consider this a major flaw and wouldn't recommend this to anyone because of it.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Remote Control rates a zero
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar 700 Remote so far is absolutely worthless. I use a cable remote AND reboot process for controlling the Soundbar. I am extremely dissatisfied.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, Scott.
Thank you for taking the time to write a review of your Soundbar 700's Universal Remote. We're sorry to hear you've been experiencing difficulty with the remote, and we'd like to help. First, we would recommend reading this article on our Community for assistance - https://bose.life/2D2bQ8O.
If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great New Year.
Best Regards,
Jesse - Bose Support
Setup unacceptable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is setup unintuitive, they fail to provide important steps necessary to complete it. You have to troubleshoot to move along in the process and eventually you may get there. It’s been 3 hours and I still haven’t. If something takes that long to set up, then it doesn’t seem likely the product will perform up to standard. Going back to the store tomorrow.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! Thank you for very much for your review. I am sorry to hear of the issues you have experienced with the setup of your Soundbar 700. We aim to provide the best for our customers and help them wherever we can. If you get in touch with our technical support team, they will be more than happy to resolve any outstanding queries or issues you currently have.
Ridiculous Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a week ago and it's still not set up yet. The excuse for a manual is pretty much just one page showing how to plug it in - that's it! Well, instead of just unboxing it, plugging it in, and you're ready to go....you must (repeat, MUST) download an app and perform the setup from there. Unfortunately that app is not compatible with older versions of iOS, updating my iOS stalls on my phone (typical Apple "engineering"), and so my alleged amazing soundbar sits unused and if I don't get it working within the next few days then back to the store it goes. This is absolutely ridiculous.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, Mike.
Thank you for sharing your review of the Soundbar 700. We're sorry to hear that the setup process was not as intuitive as we had intended.
The full owner's manual is available on our website here - https://bose.life/2P7husM. Though the Bose Music app is required to connect the system to Wi-Fi and Alexa, you can use the system for TV audio and Bluetooth music without the app.
We absolutely want to make sure you enjoy the system to its full potential. For further assistance, please reach out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern, and will be glad to help. Thank you, and have a great weekend.
Best Regards,
Jesse - Bose Support
Do not waste your money!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for one year. The remote stopped working and effectively killing the entire system. Crazy in 2022 with an app or even simply put button on the sound bar to connect to Wi-Fi. Nope it takes a 40 year old technology to start the pairing process. Bose sounds great when it works it just won’t work more than one year and this has been on several products. Technical support is non existent.
No, I would not recommend this to a friendDo not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the sound bar for about 4 mounths now. Factory firmware was great no problems at all. 2 firmware upgrades later and the soundbar does not recognize the arc input. After playing with the settings i can get the soundbar to work without shutting everything off but i have lost tv remote control of the volume and there is a slight delay between the picture and audio.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Mvgoodwin,
We thank you for providing your review of the Soundbar 700, sorry that your experience has not been so great. We definitely want to help you get the most out of your system and invite you to reach out to us on our Community for additional support.
Link to the community: https://community.bose.com/
Thank you again,
Mohsin - Bose Support
Love the Soundbar, not Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Bose 700 soundbar, but I wouldn't recommend purchasing from Best Buy. They have the wrong dimensions on their website. Here are the correct ones direct from Bose Soundbar:38.5" W x 2.25" H x 4.25" D (10.5 lbs)
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Badaim. Thank you for sharing your review of the Soundbar 700. We're glad to hear that you love the soundbar! You are correct, the depth measurement should be listed as 4.25". Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support
Cannot synch audio w/video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried many times, this thing sounds great, but it drives you nuts when the sound is not in synch with the video.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Annoying,
thank you for taking the time to review our product.
I'm sorry to hear that you have had such issues with the audio sync. There is a setting in the Bose Music Application to assist with an audio delay. If you require some assistance with this, reach out to our Technical Support Team. One of our agents will be more than happy to assist you! Once again, thank you for your time.
Thank you for you interest in our product!
Kindest,
Kerri - Bose Technical Support Specialist.
DON'T BUY AT ALL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months, the system hard crash. Solid red light, no way to get it repaired. No stores open for repair.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there,
I'm sorry to hear of the issues you are experiencing with your Soundbar 700.
This is certainly not normal behavior. I would recommend reaching out to us using the link here: https://bose.life/36jiRh7, we will do all we can to assist you!
Thanks!
Kerri - Bose Customer support
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality in an open room no bass and just poor sound quality for $800.
No, I would not recommend this to a friend