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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such quality sound. It fits perfectly on our mantle and does not look bulky. Bose never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound experience. Easy to set up and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So worthy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very slick. Doesn't take space. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just unbelievable sound from a sound bar. Typical Bose sound. Easy setup and pairing with the matching sub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great and easy to install and the sound in movies is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes have issues with connections but when playing, sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound ar , easy of use and great sound. I like the glass design, beautiful soundbar .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose girl for life!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a supported of Bose products. It's my go to brand when it comes to quality sound from the over the ear noise cancelling headphones to the in ear headphones, I could ask for a product with EXCELLENT sound quality. My sister has had this product for quite sometime. I bit the bullet and purchased this during the memorial day sale. I've been eyeing it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    the bose for ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound system but not the price.!!! sony 900 sound bar and 700 subwoffer

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best soundbar yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than the Bose 800 sound bar and they one was already great. This one has better bass and the sound is even more clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds awesome, updating sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Huge upgrade over the Samsung soundbar I purchased back in 2018. My only complaint was that the update process out of the box didn’t work right, and it took me a few hours to be able to update it manually. But now that’s it’s updated, the sound quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of this speaker is great but the connectivity via HDMI port or Bluetooth is terrible. It constantly disconnects and I’m having to reconnect it like every day. Bose really has gone downhill.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Orlando.
      Thank you for posting. We are happy to hear that you love the sound of the soundbar. With your HDMI connection, check the steps here. https://bose.life/48jw3RA. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar so far. Works really great with subwoofer 700.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blew me away with the sound from this soundbar and then I added the subwoofer and rear speakers. Awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to set up. I have a 75'Samsung TV and the speaker fits nicely with the TV and Stand. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy to setup. Real home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One word, Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want good sound? This is the one. Small but powerful. The app makes it easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this in our home gym and it works great. Easy to set up and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Good software. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility, Price

    Rated 1 out of 5 stars

    Never Buying Bose Again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for 10 seconds before it becomes “unavailable” and the tv reverts back to it’s internal speakers. TV is a brand new Sony Bravia. I can switch the sound back to the sound bar but it only runs for the same 10 seconds. Spent all this money and it doesn’t work right out of the box. Absolutely ridiculous. Bose demands a premium price so one would expect more. No tech support from Bose. This piece of junk is going back to the store. Goodbye Bose, good luck with product lole this.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's disappointing to hear you experienced issues with your Soundbar 900. That certainly shouldn't be happening and we're keen to learn why it did this. If this occurred while the TV was connected via an HDMI cable, CEC could be a factor that caused the problem as there can sometimes be incompatibilities between products. This can be resolved using the CEC adjustment settings in our Bose Music app.

      If you still have the soundbar, please consider reaching out to us for free technical support. We'd be happy to run through troubleshooting with you. Details can be found here: https://www.bose.com/en_us/contact_us.html

      Kind regards,

      JJ - Bose Customer Support bose