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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,122 reviews
  • Rated 4 out of 5 stars

    Issues getting app to stay connected (FIXED)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for the soundbar was pretty straight forward. However my Bose app refused to stay connected and would tell me the soundbar was "Not Available". I went to the trouble shooting website and none of the suggestions they had worked at all. I then called Bose support and spoke to a very helpful representative and we discovered the problem: If you have highspeed internet at home, chances are you have a 2.4Ghz and a 5Ghz network. The Bose soundbar only works on the 2.4Ghz. It will lose connection after set up, if you are on the 5Ghz network. My router was set up to have only one display name which combined both networks. I had to go into my internet settings and manually change it so that my router output a 2.4Ghz network and a separate 5Ghz network. After this, I connected my phone to the 2.4Ghz network as well as the soundbar and everything has worked excellently since then. I am a little surprised that this information was not even on Bose's website/ user manual and it seems that some of the representatives people are talking to don't even know that that could have been a possible fix. The audio is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound-Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - Smart Soundbar 900 With Dolby Atmos and Voice Assistant - Black is one of the best in the home theater sound bars. When you play the sound you will feel like in the actual theater specially when you use the Bose Bass Module 700 wireless. There is no other match to these combinations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose soundbar 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is great! Install was easy and sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good soundbar. Buy with subwoofer and can easily shake your house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful sound fills the room

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality (upgrading from a 300) but I am having some issues with this bar. First time experiencing this with Bose and it started right after the return period. When it works it is amazing! Bose customer service was not as helpful as I had hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great surround sound by Bose!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar! Pairs great with the Bose subwoofer for the full Dolby Atmos experience!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the 700 I had. I love the sound quality and super happy it works with the bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this sound bar to go along with the Bass Module 700 and Wireless Surround Speakers. I originally purchased an entire Sonos set up (Arc, Sub and (2) One SL's) but the amount of time I had been waiting on my Arc I finally said forget it and ordered this Bose set up and picked everything up same day. Got everything set up today and it sounds amazing. HIGHLY recommend making sure you do the ADAPTiQ to ensure you are taking advantage of the entire set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound!! Plug & play.. the system is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose all day long!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose is the way to go on a sound bar it’s a must own bar. Easy set up amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup takes a few minutes. But when you take the time....geeesh. this thing had me looking for things in my empty house because it was throwing sounds around the room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth for ATMOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Bose compared to Sonos, and for ATMOS I don't regret paying so much. One issue I have is that the HDMI goes in an angle and the HDMI cable that comes in the box cracked while I was installing due to pull and push. Since any HDMI 2.1 cable works I bought a new one. Sound is great and with eARC (Even ARC) Dolby ATMOS sounds too good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The best sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Awesome sound. Easy to connect and ready to go!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Im happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly rich sound. Paying a premium for the name. Missing the bass from my home theater but waiting to pay $900 for a 10 inch sub. So expensive. If this is affordable ro you, it does sound clear for movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an excellent product and good value for money. The sound is crisp and authentic without of course the effects of a subwoofer. There are some issues though with my LG OLED TV sync - sometimes the tv speaker comes back and I have to go to settings to change the output to HDMI Arc.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Stand Alone Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, all the bass I want in a soundbar! Quality is top notch, sometimes you really get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Go with Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product over a year now, the sounds is good, but we had many issues with connectivity to the tv and app and it took a couple updates and switching the connection from hdmi earc to optical for it to work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome the sound is immersive and the ATOMS experience is unbelievable! Bose knocked it out the park.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, l was a little bit I weary of spending that much money on a soundbar and subwoofer. But it was worth every penny. If you can afford it, go out and buy it. I was lucky it was on sale. I've had it for about one month now. The sound is Incredible, movie from blu-ray-player are awesome. Netflix movie sound great, if you have a eArc / Hdmi connection on your t.v

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome sound even without the sub. Very easy to connect

    I would recommend this to a friend