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Customer Ratings & Reviews

$835.24
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 761 reviews
  • Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this soundbar to replace a surround sound system after a remodel. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY SEEM TO HAVE FIXED THE 900 WITH THIS ONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR THE ORIGINAL SETUP IS STILL WORKING THE 900 LOST CONNECTION ALL THE TIME

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the BOSE sound bar, with a sub woofer and wireless speakers, to connect to our LG OLED TV. While the sound quality was excellent (thus the 1 star) it was practically useless with the LG TV. It was set up multiple times and would work for a day or so, and then stop working. We returned the entire system and opted for an LG sound system that works flawlessly with our TV.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Edward,

      I am very sorry to hear about the connectivity issues you have experienced with your Smart Ultra Soundbar and LG TV. What you are describing seems to be related to the HDMI CEC, so adjusting these settings would have helped and made the connection between the two devices smoother.
      I am sorry you have decided to return your soundbar due to these problems.

      Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with fast shipping. Best Buy always has fast shipping!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days, I’ve had nothing but problems with connections. It randomly disconnects all the time. I had no issue with cheaper other brands. This is way too expensive for the problems. I’m having 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for reviewing the Smart Ultra Soundbar, Scott! I'm sorry to hear of the random disconnections. Please contact our support team, so we can see what's happening and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. A little tricky with the app, but highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck in update and will have to send it in to be

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for less than seven months. Now it is stuck in a software update loop. There’s no way to reset it. I read many many articles about many of the Bose sound bar products getting stuck in the loop. The only thing I can do is call and send it in to be fixed. I wish I could return this and buy a different brand. This is ridiculous!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello David,

      It is odd that you're having trouble with the Soundbar updating, but I'd love to help with that. If your wifi network details haven't changed, then please try placing the Soundbar into recovery mode following the instructions here: https://bose.life/4h0bhve
      Once it has completed recovery mode please follow the same steps again to ensure that it completes the recovery process.
      Please also reach out to us as we'd love to help you with this: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Smart Ultra Soundbar met my expectations and I would recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, great, great, great, great, great, great, great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar. Doesn't get any better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and amazing system works perfect I always wanted Im enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    лучший саундбар из того что есть на рынке, шедевр музыкальный

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our Samsung Frame TV, when the Samsung soundbar would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and loud to use wireless feature makes it easy to pair around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy and I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose smart sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to exchange this item for it stopped works ng 15 minutes after set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. Highly recommend. Very satisfied overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service,very helpful employee friendly and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience, fast,convinent, staff is very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice customer service good product good quality

    I would recommend this to a friend