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Customer Ratings & Reviews

$835.24
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 761 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great soundbar, wish it came with mounting bracket

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great soundbar and it was really easy to setup out of the box. The sound is crisp, and just sounds really great - you don’t even miss not having a wireless subwoofer or other speaker. The voice control works pretty well too but I mainly use the remote. As the title mentions, it didn’t appear to come with mounting brackets but it looks compatible with them as rubber resting pieces on the bottom remove to expose screw holes. Outside of that though, I have 0 complaints. The Bose TrueSpace technology continues to impress but upmixing the audio. The AI dialogue mode also does a really great job of making noises sound more distinct so it’s easy to follow what you’re watching with all the background music. Music itself also sounds really great. The soundbar itself is a design innovation as it just looks sleek and modern, and it looks like a premium piece of technology as well. Overall, Bose continues to lead the pack in terms of audio technology and I highly recommend this soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very easy to install and set up was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely easy and sound is great. Love the ability to link airpods to this as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to install. The wireless sub and surround speakers make it easy to place them in optimal postions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound From a Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought and hooked this up today. So far, it is great sound from a single soundbar. I like Bose products in general. I do not have the base or rear surround sound speakers, but I have read that those only add to the sound quality. I bought it on sale for Black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound. My only comment would be that in some instances the voice clarity could use improvement, maybe a feature that would increase the center channel even more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD for MOVIES, bad for MUSIC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you look for Surround system for watching movies only, i have hard time to say which one is better Sonos or the BOSE, i love BOSE overall and has been always fan, BUT if you look to buy system which you can listen MUSIC as well, its a BAD CHOICE, and btw SONOS is the worst. Because is Dolby atmos system, and has no option for ALL STEREO channels, most of the streaming music sounds AWFUL, YOU TUBE MUSIC also! BOSE performed better in the music than SONOS, and little worse than JBL, but if you are ready to compromise on SURROUND SOUND in the movies so you can listen music as well, go with NAKAMICHI SHOKWAFE 9.1, thats UNIVERSAL ALL IN SOUND BAR FOR BOTH movies AND music and VERY POWERFUL ONE AS WELL !!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ZlatkoM, I am sorry to hear the Smart SoundBar Ultra's Sound for music was not up to your expectations.
      when it comes to using this for music or movies you have access to the equalizer from the Bose music app this will allow you to tailor the sound to your preferences.

      If you are still having issues please reach out to our support and we’ll be happy to help look into this further for you https://bose.life/globalsupport Thanks - Jack Bose customer support bose

  • Rated 5 out of 5 stars

    Great soundbar for clear spoken voices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing voice clarity even at low volume. Nice Dolby Atmos effects. Easy setup. Replaced an old soundbar and stand alone subwoofer that would cut out during pauses in streamed content such as YouTube.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose sometimes great sometimes good and sometimes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Bose some products are great others are finicky this is that finicky one I upgraded from the 700 for the ai sound voice feature seems like it works but the constant disconnects from your device the constant not turning on when you turn tv or cable box on has me calling tech support 5 times since Christmas Day. Extremely annoying and frustrating I just can’t get it to work consistently

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dougg,

      Thank you for sharing your recent experience with your Smart Ultra soundbar.

      I am sorry to hear that you are disappointed of this soundbar due to connectivity issues. We would love to hear more about this, so please contact our support team so we can help you resolve these issues: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 2 out of 5 stars

    REAL EXPENSIVE HEADACHE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars for the sound you get when it actually works. I’ve owned several other brands and they’ve ALL worked seamlessly with my tv. DO NOT BUY THIS unless you love endless glitches. Half the time I get no sound, half the time it shuts my tv off without prompting, turns it back on without prompting, etc… I’ve updated, changed the settings, unplugged, replugged, everything to get this garbage to work. I gave it too many chances and now I’m stuck with it and can’t return it. Please save yourself the headache and buy a different brand. I wanted it to work so bad but it’s simply not in the cards for me I guess. Waste of time and money unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Shane, I'm happy to hear you like the sound performance of your Smart Ultra Soundbar! If you're not always getting sound, usually this doesn't mean the soundbar is defective, it just means some settings need tweaking. You mentioned you've already made some adjustments, but make sure the different HDMI-CEC options are among them. To access these, tap the Settings icon in the Bose app, scroll down to the Power section, and then select HDMI Power and Audio. If the different options don't fix it, and if updating the firmware on your TV doesn't either, then our support team will be more than happy to continue troubleshooting with you, so we can find the cause. Our team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    I'm happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I found it difficult to get the firmware updated for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the soundbar 500 to this one and have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb sound-Clear voices at last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and i love the sound. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awskme design but not much diiference from 900

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same design, look, but there aren't many differences between it and the 900

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New generation, nice and powerfull speaker, one of tlbest right now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    App is TERRIBLE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do some research on the Bose apps. When your speakers disconnect, and they will, you will have a difficult time getting the app to find your speakers. Over a grand on the bar and sub and they don’t work. When they do work, the sound is superb so i am not trying to be negative. Save yourself some heartache and look at other brands!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your thoughts with regard to the Smart Ultra Soundbar. It's fantastic to hear you were impressed by the sound quality but I'm sorry to hear you've had problems with the speaker disconnecting sporadically. Nobody wants to experience that but this can usually be attributed to external factors.

      The first thing I'd recommend is to check you don't have nearby sources of interference which could be disrupting your internet connection. I'd then recommend checking your home network is setup to work best with the bar. You can find a list of recommended router settings on this page: https://bose.life/3GE3pPX.

      Still having issues? We're here to help! Head to https://bose.life/3ET4mCs to get in touch.

      Jeff - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Get the sonos instead.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but because a technical issues. Kept disconnecting and became the most frustrating device I've ever owned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, we are sorry to hear you were frustrated but we have a great guide that will ensure your soundbar stays connected!

      Here will help you connect the soundbar to bluetooth: https://bose.life/48rmzVH

      Here will help you if you are getting no audio when connecting the soundbar to your tv: https://bose.life/3rCpWse

      If you still need more help with this, please feel free to reach out to our customer support team who would love to help! https://bose.life/3nTDo5H

      John - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI does normalize the music in a movie so you don’t have to turn it down every time the dialogue ends and the music starts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst speaker I’ve ever bought. Horrible connectivity to everything. What a piece of garbage. DO NOT WASTE YOUR MONEY!!!!!!! There app is horrible. Won’t stay connected to tv at all. GARBAGE!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your poor experience with the Smart Ultra Soundbar! There could be numerous reasons for disconnections from your TV, e.g. an incorrect setting between the TV and soundbar, or an old firmware version that needs updating. Please get in touch with us, so we can help you with the connection, and with using the Bose app as well: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose