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Customer Ratings & Reviews

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Comp. Value: $999.99
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Customer reviews

Rating 4.5 out of 5 stars with 767 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Ultra Soundbar's outstanding sound quality, ease of use, design, and perfect size for various rooms. Many also appreciate the simple setup process and the enhanced bass. However, some customers have reported challenges with connectivity and software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 767 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement of Bose items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus was a gem, he helped me out today to exchange my items for replacement in less then 30 minutes did not have to pay anything…he also made sure my sound bar would be drliveted tomorrow since it was not in stock..Give Marcus a raise

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the 700 and upgraded to the Ultra only because it was cracked and I moved it to the bedroom. The Bose bass is solid, not just loud like most but balance and you feel apart of the movie or concert. Customer service is excellent..called to confirm the set up that would give the ultimate experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest sound ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a musician I love Bose sound anywhere but this it is just wow my pride and joy thank you Bose...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Altra Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is of good quality. It is heavy and of excellent quality. I have not connect it to our TV yet, so I can't comment on its sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar at this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with surprising amount of bass from the bar itself. My only minor criticism is there is no number for the volume that is displayed on the TV or on the bar itself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoy quality and high performance with BOSE as a.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our old sound bar. What a difference!! Great sound in a large open ate with high ceilings is a challenge, BOSE delivers with quality and high value. Sleek and clean lines add to the overall pleasure of owning this BOSE.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great when it’s able to connect. Not consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice when connection works. Constant trouble staying connected to tv. The Alexa works great. But so far Alexa only thing that consistently works. It’s an expensive Alexa speaker. So I think it will be returned. I purchased the surround speakers which were great. Again, the speaker struggles to connect and it’s very frustrating.l love Bose and really wanted this to work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We're glad to hear that the sound quality meets your expectations!

      We're sorry to hear that the TV connection has been inconsistent. We'd love to help resolve this and ensure your Soundbar performs at its best. To assist you further, please check out this link for some helpful troubleshooting steps: https://bose.life/4nFBnHj

      Thanks!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great upgrade. Make sure you get it on sale. $699

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older generation of this sound bar. I was skeptical it would be much better than my current. This new model blows it away. Pure and simple. I felt like I was now at a cinema. Truly..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Bose soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose soundbar is the best option i have ever made. The sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar! Packs such a big punch sound clarity is great

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Disappointed wasn’t offered midrange options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 700 bass module and this soundbar..as in my previous review just disappointed I spent a lot of money and wasn’t offered midrange options..I work retail..yes I came at my sales rep looking like a bum talking about dropping almost 1600$ on home entertainment but when I came back cleaned up he took more interest but still didn’t sale me complete system I want midrange and had to do my own research also plan on buying another 700 bass module because even though one is amazing couldn’t imagine what 2 would do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DO NOT BUY!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia and Apple TV 4K started acting possessed: random power cycles, audio drifting hopelessly out of sync, and inexplicable lag that made movie night feel like a bad dub job from the ‘90s. Eventually, the soundbar just... died. Full stop. Fine, things break. That’s what warranties are for, right? Well, good luck with that. I sent it in to Bose for a warranty repair nearly a month ago — and for the last five days, it’s just vanished. According to customer service, it’s somewhere. Probably. Maybe. They’ve offered no tracking, no meaningful updates, and every conversation feels like I’m being gaslit — like I'm crazy for expecting a basic repair timeline or any proof the unit still exists. Their “support” doesn’t seem to support much beyond vague assurances and scripted apologies. As for the sound quality? It was fine. Not great. Certainly not worth the premium price tag, especially when you factor in the instability and the customer service black hole. This whole experience has been a masterclass in buyer’s remorse. Do yourself a favor: there are plenty of better-sounding, more reliable, and better-supported options out there. Learn from my mistake.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we truly appreciate your honesty. We’re very sorry to hear about the issues with your Bose Smart Ultra Soundbar, including power‑cycling, audio sync problems, and the soundbar failing, and we understand how important it is to receive clear updates during a warranty repair. You deserve timely communication and proper support, and we’re sorry this hasn’t been your experience. Your feedback regarding sound quality and overall value is important to us, and we take it seriously.

      To help make this right and assist you with your warranty concern, we kindly ask that you please contact us directly so we can review your case details and locate your unit. Our team will be glad to help resolve this as quickly as possible.

      Contact Bose Support:
      https://bose.life/4bdqzND

      We truly appreciate your patience, and we’re here whenever you’re ready to reach out.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Bose soundbar because it has excellent sound quality, can be personalized to a particularly-sized room, and is easy o connect!t

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar. I’ll never exchange it for another one Love the sound qualities Very easy to set up and calibrate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great easy to use and simple set up , highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really wows on newer games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is by far the best soundbars that I’ve ever owned! People who say that it’s exactly like the 900 series are simply wrong. It seems to put out a much more clear and refined sound than the 900 and to me. It seems like the only thing that it has in common is that it looks the same! I would buy this over and over again even though the smart sound bar 900 is on sale, it’s well worth the extra expense

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar you just can’t go wrong with Bose sistem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open box missing remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great, love it, but the open box was missing the remote which is needed to connect to WiFi. The sub was not impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, set up was easy. This sound bar with sub sounds just like having a full blown home theater set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Crisp and clear sound. Way better sound than the Sony sound bar it replaced.

    I would recommend this to a friend