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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Ultra Soundbar's outstanding sound quality, ease of use, design, and perfect size for various rooms. Many also appreciate the simple setup process and the enhanced bass. However, some customers have reported challenges with connectivity and software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 768 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, sounds great! Compliments the 75” Bravia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds the Bose system has its amazing I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not up to the Bose standard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BB to buy the Sonos Arc Ultra but they were out of stock. I talked with salesperson and ended up with the Bose Smart Ultra soundbar and the Bose 500 sub. Both were on sale at a great price and not much more money than the Arc Ultra by itself. Hooked everything up and it sounded great. Streaming music, movies, regular TV, it all sounded good. The problem with it is I had to do a hard reset on the soundbar multiple times after it had been off for a while like overnight. The sub would come up and I'd have sound from it but nothing from the soundbar. I searched the internet and found it is a common issue with this soundbar. I returned it and got the Sonos Arc Ultra. No problems with it so far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, I'm sorry to hear you returned your Smart Ultra Soundbar and Bass Module 500, though you were happy with the sound. A lack of audio from the soundbar can have various causes, and isn't necessarily an indicator that the soundbar is faulty. For example, the HDMI-CEC communication between the TV and soundbar may need tweaking via the various settings in the app. In such cases, our support team will be glad to assist, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re going to have the best experience of your life. It’s sound the best compare other speakers you should definitely buy it and it’s worth it for your money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose- Smart Ultra Soundbar with Dolby Atmos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Bose sound system. This soundbar does not sound well without the other surround sound speakers and subwoofer. I thought this is enough to add to my tv, but I was wrong. I am a little disappointed because I must buy the other speakers to make the sound in my tv so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and crisp. Felt it at a friend’s and decided to pick one! The AI adds an extra touch for sound balancing. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with the latest Bose wireless base speaker. What a great sounding upgrade for my living room TV setup. Extremely happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar I’ve bought

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the AI sound where the sound doesn’t jump up so loud when it goes from dialogue to music in a movie or tv show.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Soundbar with Dolby Atmos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this Bose smart ultra soundbar with Dolby Atmos and Voice Assistant as the sound is so wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound of tomorrow!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is good, really enjoying it a lot. I didn't have any problems installing it. I personally think that it was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we purchased the lower-priced Bose soundbar, it was the best-sounding system for the price. We've purchased various Bose systems and have always been pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar out there 100% not even close to any other brand. I compared it with the sonos and samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar!! Bose has done it again. It delivers a high quality and crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal sound quality. Great balance when voice and music playing together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great soundbar! The sound quality is amazing! Feels like we’re in the theater!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Bose product. Set up could be a little easier but once set up the sound is awesome. Coupled with Bass 700 which is another great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose sound is above the bar and always room for improvement. They will even tell you that. That's how they stay on top !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product! Is it the best out there? Probably not… but it’s really good. Easy to setup. Sounds great. It really benefits from pairing with a Bose subwoofer, but it’s not absolutely necessary. You can typically find this at a slight discount at BB on holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bose theater. I wouldn't sacrifize the sound and quality for the money. It is so worth.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity is lackluster

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has issues staying connected. Spoke with several people from tech support and they had to replace our unit. The new unit works, but still has connectivity issues. Everything is connected correctly and we have ample wifi for the unit. With the price it shouldn't have this many issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Candace,

      Sorry to hear you're still experiencing connectivity issues. The fact this is happening on another unit, could suggest improper setup with your home WiFi network. I'd encourage you to reach out to our support team who will be happy to assist with ensuring you have all of your router settings set up correctly. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose