Customer Ratings & Reviews
- Model:
- 882963-1100
- SKU:
- 6550611
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the outstanding sound quality, encompassing excellent bass and immersive Dolby Atmos effects, as a major highlight. Many also appreciate the ease of setup and sleek design. However, some users experienced connectivity issues, and a few felt the price was too high. Software update problems were also reported by a small number of customers.
This summary was generated by AI based on customer reviews.
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love bose products. Gives the best result, will never hesitate to recommend it
I would recommend this to a friend- Pros mentioned:Sound quality
Would not reconnect after initial success
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working/disconnected after about an hour. Spent 2 hours trying to get it back working, but gave up and swiftly took it back. When it worked initially I must say it was excellent. Room filling sound, AI voice was superb. Depending on your room, a subwoofer (or rear speakers) may not be needed. I recommend trying this as a standalone first . I may have just had a software glitch or got a bad unit.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Patrick, happy to hear you enjoyed the Smart Soundbar Ultra's room-filling sound!
If you decide to try one of our products in the future you can try the following steps.
Power off the soundbar then disconnect the power cord from the soundbar, unplug the TV from power, and remove the HDMI cable from the soundbar.
Power the TV back on wait and turn it on, do the same for the soundbar, and wait for the LED to stop blinking.
reconnect the HDMI cable to the soundbar and press the TV icon on the Bose remote.
the connection should then be reset and audio should come from the soundbar.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Awesome Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this soundbar to replace a surround sound system after a remodel. Love it.
I would recommend this to a friendTHEY SEEM TO HAVE FIXED THE 900 WITH THIS ONE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR THE ORIGINAL SETUP IS STILL WORKING THE 900 LOST CONNECTION ALL THE TIME
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with fast shipping. Best Buy always has fast shipping!
I would recommend this to a friend- Cons mentioned:Connectivity
Connectivity issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 30 days, I’ve had nothing but problems with connections. It randomly disconnects all the time. I had no issue with cheaper other brands. This is way too expensive for the problems. I’m having 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the Smart Ultra Soundbar, Scott! I'm sorry to hear of the random disconnections. Please contact our support team, so we can see what's happening and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. A little tricky with the app, but highly recommended
I would recommend this to a friendBose Smart Ultra Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Smart Ultra Soundbar met my expectations and I would recommend this item.
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, great, great, great, great, great, great, great
I would recommend this to a friendUltra bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. Doesn't get any better than this.
I would recommend this to a friendtop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.лучший саундбар из того что есть на рынке, шедевр музыкальный
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and amazing system works perfect I always wanted Im enjoying it
I would recommend this to a friendLike it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with our Samsung Frame TV, when the Samsung soundbar would not.
I would recommend this to a friendSound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and loud to use wireless feature makes it easy to pair around the house
I would recommend this to a friendWonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy and I am very pleased with my purchase.
I would recommend this to a friendBose smart sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to exchange this item for it stopped works ng 15 minutes after set up.
I would recommend this to a friendBest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best service,very helpful employee friendly and friendly
I would recommend this to a friendBose Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and value. Highly recommend. Very satisfied overall
I would recommend this to a friendStuck in update and will have to send it in to be
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for less than seven months. Now it is stuck in a software update loop. There’s no way to reset it. I read many many articles about many of the Bose sound bar products getting stuck in the loop. The only thing I can do is call and send it in to be fixed. I wish I could return this and buy a different brand. This is ridiculous!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David,
It is odd that you're having trouble with the Soundbar updating, but I'd love to help with that. If your wifi network details haven't changed, then please try placing the Soundbar into recovery mode following the instructions here: https://bose.life/4h0bhve
Once it has completed recovery mode please follow the same steps again to ensure that it completes the recovery process.
Please also reach out to us as we'd love to help you with this: https://bose.life/contact
Nic - Bose Customer Support
Good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience, fast,convinent, staff is very responsive
I would recommend this to a friend