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$999.99

Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Ultra Soundbar's outstanding sound quality, ease of use, design, and perfect size for various rooms. Many also appreciate the simple setup process and the enhanced bass. However, some customers have reported challenges with connectivity and software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 761 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Apple Fans Rejoice! Airplay 2 FTW!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing the Bose Smart Ultra Soundbar, I was shocked at how similar it looked to the Soundbar 900. The weight was impressive and the glasslike finish adds an elegant touch, though now I need to figure out how to fill the space in my cubby! Initial setup of the Bose Smart Ultra Soundbar was relatively straightforward. I encountered a minor setback when attempting to use the app on my iPhone running iOS 17, as it persistently crashed. Even with a few resets and updates the app still crashes upon startup to this day. This led me to use an iOS 16-equipped iPhone, which fortunately established a successful connection. Once connected the rest of the set-up process was easy to follow the on-screen instructions. The best feature of the Smart Ultra Soundbar is its seamless compatibility with AirPlay 2, which means I can use in conjunction with all my Apple devices and speakers. The best part was the soundbar's natural assimilation into my existing HomeKit framework, bypassing the need for additional setup – it simply materialized my home's audio list. I literally have no wires running to the soundbar aside from the power cable and it works flawlessly with my AppleTV setup. When evaluating sound quality, the Bose Smart Ultra Soundbar consistently excels, particularly in the domain of dialogue articulation. Dialogue is crisp and decipherable, which is key in a room with lofted ceilings Furthermore, the sound stage made me feel like there was a wall of sound with multiple speakers. While not exactly the same as a dedicated surround sound system, it was quite impressive for a single unit. As a beta tester of iOS 17 I won't deduct a star for compatibility issues. The iOS 16 device as a workaround, while functional, does underscore the need for swift resolution by Bose. The Bose Smart Ultra Soundbar, with AirPlay 2 and HomeKit, coupled with its noteworthy audio prowess, is definitely and attractive option in the soundbar arena. For those seeking an elegant soundbar that seamlessly integrates with their Apple-oriented ecosystem while delivering high-quality audio, the Bose Smart Ultra Soundbar warrants serious consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Wow! Superb sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg love this baby! The sound is amazing and setup was a breeze! Only wish I got the Bass Module for even for bass!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a top of the line Samsung soundbar that was expensive and is huge and glitchy. It constantly lost connection. So I replaced it with the Bose Smart Ultra Soundbar and immediately was impressed with the MUCH better sound quality and the ease of setup and use. The sound is excellent of course but its also more intelligent in that it enhances the words and manages the backgrounds against them. Im really please and highly recommend this next generation soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Boom baby!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great sound. Geek squad delivered and set up tv and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great Soundbar, EXCEPT....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and clarity... absolutely needs the the bass module 700... hits so hard and deep.. only complaint is the software update that they don't warn you about and don't give a progress bar to show you how long is left.. mine took 3 HOURS!! and i read some people took longer.. my other problem is the Bose app you need to control and adjust the settings... for something over $1k when you get the sub and Soundbar, this app is not very responsive and sometimes requires me to restart my phone to connect to.. THAT IS UNACCEPTABLE.. Bose is supposed to be a premium brand and for the app to be wonky is pretty bad...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not the best, terrible connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much hype on reviews. The bar sounds ok. Good for a small room and for playing movies. Not good with music. Previous versions were better and less expensive, and had more kick. I bought it based on reviews. The unit gets distorted when having a boost on low range. You have to really play with the EQ on source to find the right tone. You will find that a subwoofer is really needed. If you want to connect it to your mobile device, like a phone, you will find out you can’t be moving aorund. Very shortly the sound will cut off or will have hiccups. If you want to connect it to a computer, terrible idea if you have a standing desk. Once you raise the desk, the sound will start the hiccups. Hard to connect to a digital output. Don’t waste time there. Also, it disconnects from Bluetooth when not playing something while working on a pc, you will have to keep going to settings to turn it back on. Very loud when connecting to Bluetooth, if you turn it on specially at nighttime. Makes a loud ding. Looks good though, I have in white finish, but not the best option. I like Bose, but not a fan of this one. I might give it away to somebody that needs a small speaker setting just for a tv.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Robert, thank you for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose Smart Ultra Soundbar hasn’t met your expectations. The Smart Ultra Soundbar was designed with both movie enthusiasts and music lovers in mind, combining Dolby Atmos and Bose TrueSpace technology with nine speakers, including two upward‑firing drivers, for a fully immersive experience.

      Regarding Bluetooth connectivity, the typical range is about 33 ft (10 m), though obstacles such as walls or furniture can reduce this distance. We recommend keeping your mobile device and the soundbar closer together to improve performance. If you’re still experiencing disconnections within range please check out this troubleshooting guide: https://bose.life/4qMNh3Q to help resolve your concern. Also, intermittent audio may be due to the device being too far away or out of line of sight. In that case, we suggest reviewing our troubleshooting guide through this link: https://bose.life/45D5KHP for additional steps that may help resolve the issue.

      We truly hope these tips help you get the best possible performance from your Smart Ultra Soundbar. If the issue continues even after trying the troubleshooting steps, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/contactus so they can assist you further.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THANK YOU FOR MAKING THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hunt for a good surround sound after our previous Bose surround went off to the big entertainment center in the sky. We were told Sonos and Sony were better, and bought them both returning them each within hours due to flat non immersive sound, and this was the third system we bought in one day. We went back figuring we would have to settle for interpretive dance instead of sound going forward when the salesman pulled this heavenly gift from the back. It wasn't on display, we didn't know there was a bar above the 900. It was more costly, but can you put a price of peace of mind, yes. Apparently $799 during the holiday sale. It has the IQ feature, which is the headband you get to wear and sit in five different spots in the room where you will have people sit or where you want sound to be directed. Old school bose classic. By the way, for those that don't know, sonos won't allow you to calibrate unless you own an iphone. Bose says hold my beer, we treat all people equally, just wear this silly wired headband for one minute and get the best sound of your life. Then sit back and be prepared for fully immersive clear sound coming from everywhere. A lot of other companies (looking at you sonos and sony) pretend they have this 360 immersive sound but they are terrible liars, and Bose is just the king and will most likely always reign in this category. I am grateful to have sound in my living room again, and not noise. There is a HUGE difference between immersive blending sound with warm tones and voices of clarity versus noise volume from extra speakers. Bose is just the bees knees and the new app they have for this product made it seamless. Connected in just a few minutes. Paired this with the 700 bass and its perfect. Highly recommend. Its sleeker and smaller than the sony and sonos, looks 100x better, sounds 100x better and cost less than the sony and cost just above the sonos if the sonos is on sale. Bose is to sound like Kerrygold is to butter. No competition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great soundbar! One small caveat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal soundbar. Sound quality, it’s got a good weight to it, fills up the room with sound. However, one small caveat. It does have some connectivity issues. Sometimes it will not connect, or no audio will get output. So, although not a huge issue and easily fixed, just a warning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Take the time to set it up and get AMAZING SOUND

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Smart Soundbar has an amazing sound and really sounds like you have a surround sound system with multiple speakers, The product right out of the box has a very nice weight to it and a solid construction feel to it as do all BOSE products. The glossy reflective finish on the top of the soundbar looks very sleek and modern but it is a fingerprint and smudge magnet plus dust shows up very easily on it ruining the sleek glossy finish. The physical setup was an issue for me, I was unable to connect the soundbar via the HDMI ARC- my video device does not have an HDMI output. I was able to use the optical output adn was able to get great sound. The setup using the BOSE APP did leave something to be desired, i got various errors when adding the speaker and it would freeze up. I was finally able to add the speaker using the app and activate some of the new features such as the enhanced audio for dialogue/spoken words. I was able to effortlessly use the included mic and use the adaptiq feature and move the mic to my 5 favorite places to sit near the speaker and the mic and app were able to optimize the sound for each location thereby giving me the best sound in each spot. I was able to listen to the same amazing sound from various spots and distance from the soundbar. The included remote was helpful and nothing is quite as quick and convenient as using a remote to raise the volume and switch modes. The APP does allow for other features when the WIFI is connected but i really didn't use the other audio features-most were music streaming services. OVERALL it is a high end device that takes a little setting up but once you are zeroed in and adjsuted your settings the sound is AMAZING! makes gaming and movies sound like you are at the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sounds Just the Right Size and Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Pricey, But Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Smart Ultra Soundbar to replace an older model (over 10 yrs old) that suddenly stopped working. I also had a Bose 10" subwoofer that was wirelessly paired so I wanted to stay with Bose. I definitely am glad that my old soundbar fried itself! The Bose SUS was easily set up, paired easily with my existing Bose subwoofer, and also paired with a wireless turntable and my phone without a glitch. The sound in my basement rec room (approx 30' X 25') is excellent, and definitely an upgrade from the old model in clarity and breadth of sound. The app on my phone is great, and easily switches between the turntable and phone for input. It sounds great with my TV also! Some may argue it's a bit expensive, but imho you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best Sound Bar Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and fabulous sound quality. It has a sleek design and adding the base module makes the movie experience that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound on many levels all around the room. Even the set-up process was very cool to experience. Lots of settings to play with, but the best I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits nicely under the TV. Big sound improvement over base TV speakers. May add sub in the near future for that extra base.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Bosé Ultrasound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this soundbar! Ease of use, connectivity, great design, and most important; amazing sound! Fasten your seatbelts and enjoy your viewing experience to the next level. 5⭐️s+

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has always been at the top of my list and this new soundbar certainly keeps the brand at the top in my book! The sound is simply amazing, and all put together in an eye-pleasing, low-profile form factor that accents other audio-video pieces, but doesn't take over with box-like "trip hazards" in a small-space, home-theater room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Bose Soundbar. I have the Sound touch 300 and the Bose 700. I recently purchased a new TV and I thought I'd be able to get by using the TV's built-in speakers. Sadly, (yeah right) that wasn't the case. Since my new TV is Dolby Atmos capable and the 300/700 were not, I ended up purchasing the Bose Smart Ultra Soundbar. Hookup was simple; one HDMI cable and a power cord. Alexa works great with one complaint. Alexa's volume doesn't mirror other sound levels from the soundbar like TV and music volumes. I stream a lot of music through the soundbar usually at a low to moderate level, however, if I ask Alexa a question the response is considerably louder than the volume level before the question. This can be startling at times. It comes with a remote, nothing as elaborate as the one that came with the 300/700. Actually, I very seldom have a need to use the remote. It is very small, and I can easily see it getting lost. The Bose App is ok, it gets the job done. The sound is great you will not be disappointed,

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bose rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. If you want the best of the best sound, for movies, music, gaming, and tv watching, there is no other soundbar for you! Add the Bose 700 base module and a set of Bose 700 surround speakers and you have the ultimate home theater/ ultimate home stereo for music. I cannot stress enough how amazing this system is. You are put in the middle of whatever is happening on your screen and the sound just envelopes you and comes at you from every direction possible. Bose has changed the way I enjoy home entertainment. This soundbar is the gateway to the best movie and music sound you can experience in your own home..The bass is perfectly powerful…..you will literally be blown away. And I haven’t ( and I’m not gonna) even got started on all the features, like built in Alexa, google chromecast, etc. I haven’t because the most important thing to me about a soundbar, is the sound. I challenge anyone to find a superior system. This thing THUMPS

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose Ultra Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and relatively easy setup. Had a bit of an issue when setting up the WiFi as it would frequently disconnect. Apparently it has something to do with certain routers. Overall pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Bose does it again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded our current soundbar to the Bose Ultra. What a difference! Sound is amazing, clear, crisp. And with the Bose Music app, you can adjust settings. We prefer a heavier bass & found that we didn’t even need the separate bass module. Setup was a breeze too. Ditch whatever soundbar you have & get this one ASAP!

    I would recommend this to a friend
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