Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the outstanding sound quality, encompassing excellent bass and immersive Dolby Atmos effects, as a major highlight. Many also appreciate the ease of setup and sleek design. However, some users experienced connectivity issues, and a few felt the price was too high. Software update problems were also reported by a small number of customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 636 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and easy setup!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly immersive sound even in a vaulted ceiling room. Just make sure you do the calibration correctly and it’s amazing sound. Can’t wait to add the surround speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Smart Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound. Truly separates the voices from the background music. Ended up calling Bose to finish set up as latest firmware update was not installed. Bose rep was incredibly helpful and walked me through the rest of the set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made good choice by selecting this product!! Its just simply wow, amazing sound quality !! Im sure your gonna love it thank yiu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Smart Soundbar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, provided that you read and follow the instructions. Conversations are very clear, with the previous soundbar conversations were muffled. I no longer need to activate subtitles to follow some of the shows, particularly old movies, series, and shows. For music, the soundbar is an exceptional instrument.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Updates frequently

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had other systems that were excellent but i thought Bose would be “the best”. However, so far I am disappointed. The sound bar goes through REALLY long updates (20 minutes or so), frequently. We have had thr system for about a month and it has done these updates 3 seperate times. Sometimes, the updates get stuck- so you have to unplug everything to reset the system and try again. It is frustrating and i am contemplating returning the whole system. Aside from the updates, the sound is clear from the soundbar. The base system is a different story but thays not whay i am reviewing right now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, finicky Bose app/setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the living room but must be paired with the larger 700 sub to get the best sound. I'm still debating on whether the surround speakers would be worth the price as the room isn't that large. Setup of this and all of the Bose speakers I bought has been finicky at best. Sometimes the speakers won't group, sometimes show as unavailable. But when they work, it's really great. And of course, it sounds like Bose...which I have been a fan for years. dating back to the old Lifestyle systems (which I still have 2 of them that sound great after 10+ years)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Bose Smart Ultra Soundbar and I am very happy and pleased with it. The design of the sound bar is very impressive; sleek, modern, and capable of elevating any living room. The Bose Smart Ultra soundbar has so much power in such a small package. The sound is like being in a movie theatre while being in the comfort of your own home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great sound quality, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, not great with a complex home setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, but doesn’t play nice with other equipment all the time… especially AppleTV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose - Smart Ultra Soundbar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this soundbar for 2 months now and love it!! Had the 600 soundbar before this one, thats in the bedroom now. And as good as the 600 is I’m really liking the Smart Ultra. To me it just picks up lil sounds more that I didnt notice on the 600 and the dialogue and music is more crisp imo. I have this paired with a 500 bass module and surround sound speakers to pull it all together for me. Setting up and pairing everything is a breeze in the app. Although it could stand fine on its own, if you have a chance to pick up a bass module or surround sound to add. Go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    glitch software(?)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, a great upgrade to my soundtouch 300. However I am returning this due to maybe a glitchy software. Once turned on, it takes about 2 seconds before the sound comes on, especially when videos are changing like from ads to main movie or in youtube. It is very annoying. And my TV turns on after turning everything OFF, I tried all the recommended settings from the manual but nothing work. I wake yo sometimes at night with the TV turned ON. I am keeping my soundtouch 300 for the meantime.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love the sound of the Smart Ultra Soundbar, but sorry you have decided to return the soundbar due to connectivity issue.

      Before returning the soundbar, please make sure you have tested all the available HDMI CEC options, which can improve the connection between your TV and soundbar: https://app.bitly.com/Bg3iiiNlJxB/links/bose.life/49kjmXk/details

      For further assistance, you can always contact us directly: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing no problems it’s not too big and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar! Packs such a big punch sound clarity is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Bose soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose soundbar is the best option i have ever made. The sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect upgrade from TV speakers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar - easy setup. Hooked it up to my Samsung TV’s HDMI eARC output and had amazing sound in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blown away

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read reviews about this soundbar and its exceptional AI dialog enhancement and was very hopeful it would allow my husband, who is having an increasingly hard time following dialog in shows and movies because he is losing his hearing, to enjoy our entertainment room again. We are not disappointed. This is an absolute game-changer in our household! Dialog is made crisp and clear, as well as great atmospheric and surround sounds. I would not hesitate to recommend this soundbar to anyone hard of hearing or just wanting to enhance their experience. So thankful that we tried this. You should too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. I already have the 700 on another TV and I love its sound. Super surround sound, excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar blew me away. I owned the Bose 900 Soundbar for about a month and saw they released these. I managed to price match during the sale using my subwoofer and used the extra I got back to upgrade the soundbar to the Smart Ultra for literally nothing. The Adaptiq technology is actually insane how much it changes the audio. I cant express this enough, USE IT. I was a little skeptical about the AI Dialogue but after sitting here and listening for about an hour, constantly turning it off and on. It has made such a difference in clarity that it just doesn't sound right without it on. Im absolutely blown away. The sound feels like it’s coming out of a bigger soundbar but it plows through everything I throw at it with power and straight clarity. The 900 definitely had a lil struggle with the lows unless you turned up the treble a bit which helped offset it a bit but with this AI Dialogue mode, I didn't have to adjust the treble at all. I also have the Bass Module 700 Subwoofer which literally just makes it 10x better. You gotta pair it to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar you just can’t go wrong with Bose sistem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Phenomenal soundbar!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Only issue I’ve experienced so far is it occasionally disconnects for no apparent reason, and then getting it to reconnect can be difficult sometimes, but the sound quality is incredible and I’ve thoroughly enjoyed it!

    I would recommend this to a friend
Sponsored