Customer Ratings & Reviews
- Model:
- 885886-0010
- SKU:
- 6597163
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Solo Soundbar Series 2's impressive sound quality and ease of use, with many praising its simple setup and compact size. Positive feedback frequently highlights the rich audio experience, despite the soundbar's small form factor. However, some users feel the bass could be improved. Overall, the product receives high marks for its user-friendliness and audio performance.
This summary was generated by AI based on customer reviews.
Needs improvment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the optical to have the auto wake feature it takes 30 seconds before it turns on. Not good. Returned it because it was unacceptable. Replaced it with the Bose Tv Speaker and the auto wake feature worked great!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! Thank you for sharing your experience, we truly value your feedback. We're sorry to hear that you are having issues with the auto wake feature. Sometimes, signal issues can be caused by things like a loose optical cable connection or dust on the cable ends, which can interfere with the light transmission. For more details on this issue, feel free to check out this useful link: https://bose.life/4mYKHWH
That said, we’re really glad to hear the Bose TV Speaker is working well for you and that the auto wake feature is performing as it should.
Sophie - Bose Customer Support
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ####!@#$%^&*))((((??,;;:""'x][0988654321
I would recommend this to a friendBose Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Bose fan and this soundbar did not disappoint.
I would recommend this to a friendNo eARK connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a HDMI eARK connection this sound bar does not have … need to replace with another bar
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Mitchell,
The Solo Soundbar 2 has an optical port but no HDMI port. Our newest soundbar such as the Bose TV Speaker, Smart Soundbar or Smart Ultra Soundbar all have an HDMI port.
Best regards,
Lau - Bose Customer Support
Suck wouldn't buy another possibly return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this to be bose even though small very week sounds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Richard, thank you so much for sharing your feedback. The Bose Solo Soundbar Series II is designed to make every word easier to understand and gives you better sound for your movies, music, and games. Inside, two full-range drivers are angled for wide, spacious sound.
To assist you further, please check out this link for some helpful troubleshooting steps: https://bose.life/46GUOKb. Hope this helps!
Klariss – Bose Customer Support
Bose soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar did not work straight out the box. Best buy would not take it back or exchange or refund money. Because I was four days over return policy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We sincerely apologize for the inconvenience and thank you for reaching out. We're here to help. To assist you with your Soundbar, we've prepared a helpful guide that walks you through steps to resolve the issue: http://bose.life/4gvWg5b
Gem - Bose Customer Support
Solo speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whit out the remote control you can’t do anything. No on and off bottom
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Arturo,
Yes you need to use the remote control to control the Solo Soundbar Series 2. There is no button directly on the soundbar.
Best regards,
Lau - Bose Customer Support
No delivered package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar was not replaced after being reported delivered on my porch and was stolen, I requested to call me once they're about to come and they did not reply. They just send message notifying delivered. After 30 minutes from notification delivered I check my porch but no package. Called customer service and took my statement but nothing follows at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rosalyn, I'm sorry to hear about the delivery issues you've had with your Solo Soundbar Series 2! I would recommend working with BestBuy and the courier here, in order to try and find a resolution. If Bose can provide any technical assistance at any point with your Bose equipment, then please don't hesitate to reach out to us: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
I expected more from Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can tell that all of the reviews on this were incentivized. This soundbar is horrible. I expected more being a Bose product and honestly my tiny little Bluetooth speaker puts out better sound and better bass than this soundbar. Will be returning tomorrow.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that you feel this way. If there's anything we can do to assist or resolve any issues, we're here to help. You can reach out to our support team through this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is horrible and it doesn't connect to my new tv
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your Solo Soundbar 2.
Here are how you can connect other devices to the soundbar: https://bose.life/3GFCxlA
Contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Bose soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand, great value, sound quality good, that's all
I would recommend this to a friend Bose sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install. Good value for the money.
I would recommend this to a friendTotally satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I have bought at Best Buy has been a winner
I would recommend this to a friend
