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Customer reviews

Rating 4.7 out of 5 stars with 4555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,555 reviews
  • Rated 5 out of 5 stars

    My grandson loves this item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made him happy, so I am happy too. He knew exactly what he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loves these headphones. If you have to participate in phone conferences of any length, these work great. She doesn’t have to hold the phone, and can hear everything! The persons on the other end can hear you very well, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but does not work on Mac computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them. The only problem we have is it doesn't work on Mac computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are for my son and he has had no problems with them. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PURCHASE EVER... BOSE IS AMAZING. HIGLY RECOMMENDED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Bose headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected for this product. Loved the design and mobility!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound clarity is very good for music and for using the phone as well but you can’t hold it for long time ... slightly feeling to ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. You can switch between 2 deviceses. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great tool to privately listen with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone works great. My wife is no longer complaining about noise distracting her from her programs. We also just took a trip to Louisiana and they plugged into the Airplane TV programs. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a set of Bose wireless headphones and these have not disappointed me in the least. They are perfect for my needs. The headphones synced in no time with my iPad and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    muffled microphone for iphone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my first set of Bose they were great!!! Ever since I got a new pair the microphone has not been functioning correctly. I've taken 3 pair back and now on my 4th one with the same issue. Sound is great so I keep them when I workout but cannot use microphone. I've tried reaching out to Bose tech support but they cannot seem to figure out the issue, and there have been many others with the same problem. I have tried it on many other iPhones and same issue. Decided to take the ones I have now and just switch to another brand. Unfortunate because I really like this set and my first pair of them were great

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,
      I'm sorry to hear that you are experiencing some issues with the microphone. This is not something we would expect to happen and I'm sorry to hear that it has caused you to want to return.
      I have included a link here: https://bose.life/3hJg0UD, which will provide some great troubleshooting steps to help with this issue.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Really like these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have been great, no issues with them and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy and Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Phillipsburg Best Buy (nice clean store with courteous and knowledgeable staff readily on hand) in order to purchase a set of S cans. They were huge and not in stock in the color that I wanted. Not to worry though, the invaluable in-store display steered me away from the monolithic cans and towards these sleek Bose cans that were twice the price. I am delighted to report that after weeks of solid use I could not be happier. Light weigth, comfortable for hours of use, and in essence a beautiful overall design. In further testament, I found that flat EQ settings sound the best. In summary, every Bose product that I buy makes me a bigger fan in spite of the premium price--ne're buyers remorse. You cannot go wrong with Bose and the ability to go hands-on at Best Buy cannot be understated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HEADPHONES , THE SOUND QUALITY AND BATTERY LIFE ARE GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they totally block out noise and are so easy to use , I love the wireless . Bought these on a whim and am so glad I did, they came on time for Christmas!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth sound ..comfy and stylish ..also you can hear every sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones (bluetooth)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for a family member. She loves them. Uses them for flying a lot, even without the noise cancelling they block noise out and have great sound. Not sure if noise cancelling is even necessary for the added price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful very happy with my purchase from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my child. Easy to connect to any device and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was happy with gift. Found that on an airplane he can still hear noise. I wish I had purchased the complete block out noise product. The young people can blast the music so they may not hear noise but my husband doesn't do this, so he still gets the outside noise along with the music. I would recommend this to a friend with complete background noise block out

    I would recommend this to a friend