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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4555 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,555 reviews
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great, comfortable, Superior Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these great headphones for traveling, wearing them on the plane, or while driving and everybody else is asleep and don't wanna turn on car audio system out loud. Bluetooth feature works great, the sound is very precise, and it also kind of blocks outside noise, since its around eat. Also very comfortable around the soft delicate ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great for everything headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I was worried at first due to the higher price tag but I'm glad I got em. The sound quality is...well it's Bose what more do I have to say. I went back and forth from the comparable over the ear Beats and these. Overall I was much more impressed with the quality of the Bose. The Beats sound good but the bass is way to overpowering, the highs drown out the mids. As for ease of use and connectivity I give it 5 stars! These also have some noise cancelling effect I can't hear co-workers talking 3 feet from me. Just me and my music in my own little zone. Battery life is exceptional as well I have never ran them dead yet but I usually use them 2-3 per day and I don't have to charge them for 4-5 days easy. The comfort of these are great after a few seconds you just forget you're wearing them. Outstanding product! Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Once you go wireless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I managed before these wireless, Bluetooth headphones. I absolutely love them! I was using Sony wired headphones before but decided to treat myself. The sound is amazing. I don't think I will ever be able to go back to wired headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Slightly overpriced but amazing comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are, hands down, the most comfortable headphones you will ever wear. When compared to Sony or Sennheiser, the light and flexible build quality really stands apart. The ear pads are soft and cushiony and allows your ears room to breathe. The headphones do not clamp painfully against your head so it's a god send for those with glasses. The sound quality is slightly mediocre as bass is very weak and overall volume is low. I had issues connecting the Bluetooth to several Android devices. They were only able to recognize the headphones after several reboots, however subsequent connections are instanteous. I have to mention that first time connection with an iPad was easier so it could just be an android thing. The headphones come with a very nice looking carrying case. Design and style is top notch but it is over priced in terms of sound quality. The comfort makes up for it though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading hundreds of product reviews I finally chose these. Could not be happier. The sound is excellent! I wear these while working out and they barely shift at all. Battery life is great and there's never any static or interference.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sooooooo goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I rely on reviews so I hope this helps. Right out of the package I knew these were quality. They are comfy. Easy to connect to Bluetooth, as in immediately! Sound is Bose quality although I thought it would be much much louder. It's actually good that sound isn't louder. I take these everywhere I go. I love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I had originally purchased Beats headphones, but the arc going over your head was not padded and it irritated me (I have very little hair). The Bose are excellent. MUCH better sound quality, lighter weight, and a nice PAD that feels super comfy on the head. Highly recommend. Bose does not dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Lightweight, long battery life, works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite its steep price, I was pleasantly surprised with how well these headphones perform. They are very lightweight, the rechargeable battery last forever, and the sound quality is excellent. I use them mostly while walking and hiking and prefer headphones over earbuds because the headphones are wireless and attenuate noise. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My ideal way to listen to music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these headphones paired with my Samsung smartphone and this has become my preferred way to listen to music and podcasts while I work. I work from home so I did not need to spend the additional money for noise-canceling headphones. These headphones sound great with crisp, clear sound. They are lightweight and very comfortable to wear, I can leave them on for hours at a time. The battery charge lasts a long time. I charge these once every week or 10 days but have not yet had them run out of power. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and great sound delivered by Bose again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my Bose headphones. They fit softly over the ears and cancel out most extraneous noise. They deliver great sound, and I enjoy the wireless perk. I recently went on a long car trip with my daughter and her boyfriend and I could get comfortable in the back seat, put on my headphones, and listen to my own music. Am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are a good option that won’t break the bank. I bought them for the Bluetooth option and the noise canceling feature. I prefer these as opposed to AirPods. They work great for long conversations and the battery lasts all day. Listening to music is a plus too. The sound is pretty rich and clear. Volume could be a bit higher, but I’d say it definitely as more quality than quantity. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound quality in a comfy headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for the sound and comfort quality, three stars on the high price...overall four stars. The sound is crystal clear and I barely notice the headphones are even on my head. Some adjustability via the Bose app is a plus. I think the price should be lower because I saw them at Costco for about 40% less a few weeks after original purchase. But at the time, I trusted I would be getting the legendary top sound quality from a Bose product, which I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Clean sound with plenty of low end...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding headphones you can get. They are light weight and very comfortable to wear. The cord might be a bit long for some but most will use the Bluetooth connection which is simple to connect and has a good range. The built in mic works well for calls and the battery life outlasts any of my missions.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can sit in an airplane and listen ty music without being constrained be wires that pull out every time you move. I bought the white color-- beautiful, comfortable for long periods of time, and great sound. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store expecting to pick up some Beats, but tried these headphones out instead and ended up purchasing them instead. Sound quality is great, very comparable to the Beats I listened to in-store. The best part for me, though, was the comfort of the headphones. I've never liked in-ear headphones because they give me a headache pretty quickly. The Beats I tried also pressed down on my ears, so I thought they would be irritating after a while too. These headphones sit nicely over the ears so your entire ear is within the cushion. Very comfortable to wear for long periods of time. I wear them to workout and I can clean up any sweat or makeup off them easily. The only problem is if I'm doing anything high-intensity or laying down then they do slip off. I find if I put the ears on the opposite way (R on left, L on right) and slide them further on my head, then I don't have as much of a problem. For everyday listening and most exercises, these work great and I will use them for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to spend a lot of money on something that I am only going to use every now and then, but I am glad that I bought these Bose headphones. The sound is awesome they are comfortable light weight and they seem to hold a good charge. I bought them because i wanted to use them to watch tv and listen to music while my wife is sleeping. I had to buy a separate device to hook up to my tv so that I could use them but it was all worth it. I love these headphones and I would purchase them again. I actually thought I was going to have to buy another pair after my wife got ahold of them. She didn’t want to give them up. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound quality and great battery life!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is typical of Bose, these headphones sound amazing. The battery lasts a very long time, I haven't counted but I used them off and on for several days before needing to recharge them. Connecting to devices is easier than most other BT headphones I have used. Lastly, I have a fairly large head and these fit perfectly. They completely seal around my ears and even though they are not active noise cancelling they definitely mute/muffle ambient noises. I would definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Sound and very comfortable head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound. Very easy to connect via bluetooth to any device. Once 100% charged you can listen for hours. I wish the volume could go a little higher but it's not bad. Great value for price and as always with bose you get a high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Soundlink II headphones are my first wireless set, and I'm very happy with my purchase. Sound is very clean and clear, loud enough for me, super comfy, and rock solid Bluetooth connectivity with my devices. Nice job Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a major part of all my electronic devices. The headphones cancel out any and all sounds around you. The bass is great! They are very comfortable and fit well. I love that they are wireless and they come with a nice case to hold them when not in use. Definitely worth the price!

    I would recommend this to a friend
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