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Customer Ratings & Reviews

Model:
BOSE AE2W BLUETOOTH HEADPHONES
SKU:
8874374
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Customer reviews

Rating 4.7 out of 5 stars with 597 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the SoundLink® Wireless Around-Ear Headphones' excellent sound quality and comfortable fit. Many appreciate the convenient Bluetooth feature and long battery life, while some find the headphones lightweight. However, a few customers noted that the volume could be higher and expressed varied opinions on the bass response. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 597 reviews
  • Rated 5 out of 5 stars

    Way better than Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use bluetooth connection, sounds great and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it very much ! haven't had the time to use it yet !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confort, good sound, good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, stylish, comfortable, it has a good sound. Since it is wireless you are free to move around

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the sound quality I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected under the name of Bose for the price I paid. Did not care for the quality of sound

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Hi Joebuck. Thank you for the review. We are sorry to hear that you're not enjoying the sound of the headphones. Sound quality is extremely important to Bose and to hear that you're not enjoying the sound of the headphones is disappointing. Most customers really enjoy the sound, so it is possible there is something going on with your headphones and we would like to help you with that. Please contact our technical support group at 800-380-4831 Monday through Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST. We are here to help. Bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am Very Happy With My Purchase Of My Bose Headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I like it you will like too!..:)))))))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound..Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent. I will recommend it to friends....

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Poor performance for a Bose product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose wireless headphones are very weak and have poor quality. The volume is very limited and the base sound is poor. My family has many Bose items and these headphones do not live up to their usual standards in sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Wireless Bluetooth Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I have been waiting for a great wireless headphone for using with my iPhone and iPad. And with these babies it has been worth the wait. 3 things stand out to me regarding these headphones. 1. They sound is AMAZING. Since Bluetooth is a compressed audio format I'm blown away at how these headphones reproduce the quality of songs I am very familiar with. I hear details I haven't heard in my media and the spacious sound is awesome. Very clear sound with deep bass reproduction. You might notice the Bluetooth module on the headphone that gives you the wireless functionality and the battery. At first I was surprised by the module on the bottom of the left war but when realized everything it was capable of it made total sense. I got used to seeing it after the first day and unlike the way it sets these headphones apart. It also provides excellent clarity when taking calls. I have already done an hour long conference call on them and was very pleased. An extra plus is that you can remove the Bluetooth module while you are charging if you want to use the audio cable which also comes with them. 2. The multi point technology lets me connect to my iPad and iPhone at the same time. So I can be watching a movie on my iPad and seamlessly click a button to answer a call on my iphone. When I am done it automatically switches back to my movie.., AMAZING!!! 3. These babies look good and feel good. They are light weight unlike other headphones I've tried plus the construction feels durable. . The all black design is classy and looks good with anything. Like I said, AMAZING!!! There is no other wireless headphone that does all that this headphone does.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blue tooth not operational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth did not work correctly so item was returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for a month and so far so good. Sound great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, and charge in about 30 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one as a christsmas gift and Volume on one side lower than the other so returned it and bought another. It too didn't have equal sound at first now that side doesn't have sound at all. Will have to return it too and probably won't buy Bose again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and set up is very quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones...............................

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Love the Bluetooth, but not comfort or sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned the headset because it rubbed my ear, so it was uncomfortable. Expected more for the price. Exchanged for the QC20i earbuds. Love them...they are amazing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    its ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the prize I expected loud clear and solid bass but all I heard was the clarity and thats it. I think it should be right around 100 no more than 200. Thats too much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    i would just say that the quality is excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice quality headphones! first i got the beats Bluetooth headphones but after a couple of hours of use i realized that they not comfortable to use it for a long time and they are heavy and the bass is too heavy and the sound is not as clear as bose. what about bise i would say that the build quality is good, very confortable, very light, perfect for gym working out, sound quality is clear and very good! color is nice too, controls are ok, price is ok too. i did not test them yet in a heavy cardio work out in the gym to see how my ears will feel and how strong they will hold on my head but i would suppose that they will do best! highly recommend it! i also bought the beats pro and i would say the quality is very good on that one but for me is very important how comfortable is the headphoens, so bose win in this part, offcourse sound quality on beats pro us better but for a regular user it is no difference. i use this bose at work, at home, at the gym, everywhere and i am very please! so stop looking and buy this ones ;)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pleased. Room for improvement.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality on downloaded songs. Comfortable. Easy pairing to i phone 6. Solid construction. Bluetooth very good sound. Good passive noise canceling. Embarrassingly poor case. Must be using Bluetooth to answer phone. Bluetooth connection could not penetrate glass patio door from 6 feet away. Must keep phone in my pocket. General comments. Used BB reward certificate. Register receipt shows it as a discount. Means you can only insure it for discounted value on square trade. Value lost if you return it. Didn't know that. Didn't want Bluetooth. Wanted active noise canceling for yearly long plane rides to Hawaii. But the Bose promotion price swayed me to this model. Glad it did, I find myself using Bluetooth exclusively. Headset blocks out reasonable amount of noise. My condo patio is right by our AC outlet. Headset dramatically reduced the annoying use. Wish the supplied cable for wired use would allow me to answer the phone. Considered the sound true but too many complaints about wires coming loose.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality, Weight

    Rated 5 out of 5 stars

    Really great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight with detachable Bluetooth unit along with Bose Quality sound makes it a great unit in terms of functionality which equates to best of both worlds. I attach the cord to my Nano for flights and use the Bluetooth at home with IPAD for great sound reproduction! Nice!!!!!

    I would recommend this to a friend