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Customer reviews

Rating 4.7 out of 5 stars with 597 reviews

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  • Sound Quality

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the SoundLink® Wireless Around-Ear Headphones' excellent sound quality and comfortable fit. Many appreciate the convenient Bluetooth feature and long battery life, while some find the headphones lightweight. However, a few customers noted that the volume could be higher and expressed varied opinions on the bass response. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 597 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great bluetooth headphone for video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Beats Studio Wireless and returned it due to a slight synch issue on videos (lips were not synching with sound). This appears to be a common issue with the Beats. On these Bose headphones, the video synch is perfect, and like many others have stated, the comfort level is great as these are light and can be worn for long periods. My only complaint is that the bluetooth adapter is not that stylish and is looks like a clunky add-on. But, I mostly use these at home for Netflix, so it is acceptable for me. I'd love it if Bose integrated the bluetooth module more seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones more for use with my phone than listening to music wirelessly. But the SoundLink headphones are so comfortable (you hardly notice them on your ears) that I use them for listening to music while I work. The sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good set of Bluetooth headphones to replace my 5 year old pair that I have now. I was excited to see that Bose finally came up with a pair. They provided great sound and even though they are not noise cancelling the cover my ear completely which blocks out all my sorounding sound at my office. They are east to sync up. Overall these are well worth the money. The only main issue is that it takes 3 hours to charge. However it last me my full work day so I charge them at night.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    So nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Amazing sound quality and so very comfortable. The ear pads are like butter. And the fact that they are wireless make them all the more wonderful. I was also very pleased with the range. Very pleased with this purchase and well worth the money. Great job Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there any other type? You can't beat the clarity and definition. Plus the freedom from wires makes for the perfect set of headphones. They make mowing the yard an enjoyable task.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying several options in the same price range, I settled on these and haven't regreted it. They are extremely comfortable - my last ones (Beats) hurt my ears after an hour of wear. The sound quality is what you expect from Bose - great. And I can't underestimate the huge benefit of the wireless feature - in fact why would anyone buy wired headphones these days?

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good set of speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not cheap but I wanted a good set to be able to spend hours troubleshooting equipment over the phone. ( I now need to provide support from home for work) The microphone works great and the other user has no idea I am on a head set. You can have multiple devices hooked up to the unit. I will be watching a movie on a tablet or my laptop and the phone rings, I push the big button on the back and answer the phone from my headset. I have a Samsung Note 4 phone. The reason why I am only giving 4 stars are due to the following reasons; No carrying case with the unit. I had to buy a hard case for them to travel back and forth from work or when I travel. With the price paid for these units, a carrying case should have come with the unit. The max volume is fine but I feel it could have use a little more power to make them a bit louder. I have not been in a situation where the max volume was not enough but I have max it all out and did not realize if i needed more gain I wont have it. Overall a great product. You cant exercise with these headphones. The are not tight, they are a relaxing set of headphone system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has it all. It is wireless with a wired backup in case the battery dies. You get more than 6 hours of battery life with it. And it is noise cancelling. And the sound is awesome! Definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Good wireless reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with this set of Bose headphones. They are comfortable to wear. The distance of wireless connection is good and allows you to be wire free! I love how you can answer your phone call also very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love not having tangled cables and quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good battery life, and easy installation. I was looking for a solution that offered headphones without having to worry about cables, and my expectations were definitely met. Fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a good pair of Bluetooth headphones for a long time. I wanted something that not only offered good sound but was also comfortable. The Bose AE2w have been perfect. They offer not only comfort, great sound, but also a long battery life. I thought I would end up taking them back to Best Buy after using them for a while. Not the case. I love them. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good, I was worried about the headphones feeling too hot/heavy after some use, this was not the case... Have not tried the wireless aspect yet but thus far with the cord, I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and no issues with the volume. Around the ear is definitely the way to go. I actually use the blue tooth much more than I thought I would. I have been very happy with all Bose products I own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best over ear Bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose and bluetooth feels like a no brainer. Although Beats wireless is pretty good as a pair of bluetooth headphones, they do not go around the ear. Bose headphones are extremely comfortable and the sound quality is superb. Charge last for about 6-8 hours of continuous use which is pretty good. Also comes with a cord so it can be wired while charging turning them pretty much into a pair of regular AE2s... The dongle can also work with regular AE2s. I'm happy with the purchase... Nice to have bkuetooth quality wires headphones that are BOSE quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Like but don't love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent wireless headphones. Sound is typical for bose quality. Charges fast. Connects to devices (iphone6, television transmitter and MacBook) very easily. The only complaint is that the volume doesn't get very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    cant go wrong with Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing.. the sound quality and wireless capabilities are great for every application. I highly recommend this product over the others that are ridiculously priced over 300.00

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Bose is boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound crystal clear, and the highs-mids- and lows are head and shoulders above the Beats. Songs that I've listened to hundreds of times sound brand new, and I can hear tones I've never heard before. These are light and comfortable.Only that its little heavy on the head

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    These are great headphones. The sound is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily to use at work because I work in a cubicle world where there are many noisy distractions. I was originally looking for noise canceling headphones but I selected these because I noticed they had Bluetooth capability. I enjoy not having wires hanging around, whether if my phone is on my desk or clipped to my belt. Not noise canceling, but with music going, most random distractions have been removed. They are very comfortable and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    excellent quality and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone reproduce excellent sound quality. I appreciate the cordless nature to have freedom to move about with fairly good blue tooth range and I can convert to cord if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose quality sound without the wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had these for a few weeks, I can say they are awesome wireless headphones. I previously used the Bose AE2 on a daily basis at work but tended to use earbuds during my commute. Without the wires, the listening experience is much more enjoyable and I feel comfortable traveling while wearing these. The sound quality is great, battery life is good enough to use it almost all day without charging and recharging is easy and quick via USB. The included standard Bose headphone wire connector is handy for non-Bluetooth situations or if recharging isn't convenient. The only problem I experienced was when multiple devices were connected at the same time via Bluetooth and there would be audio distortion or inconsistent audio quality/skipping. While it might be useful for multiple devices to work together at the same time, it isn't a typical use case scenario so I won't hold it against them.

    I would recommend this to a friend
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