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Customer Ratings & Reviews

Your price for this item is $70.99
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The comparable value price is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 9,162 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Greet wireless headphones with good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose QC 35, which I love. My wife gifted me the Bose Soundport free wireless headphones. They are amazing. The sound quality is great. The setup was very easy. I have a IPhone X. The Bose app made it very easy to connect to the device. The charge stays for 5 to 8 hours. I have not timed it though. Little pricey, but you pay the price for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay secure in ear, the sound is great, and battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect fit and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound is great. True wireless earbuds. Easy to use volume and music controls. Not overly complicated like some other wireless earbuds. Clear sound when using the phone. Looks a little bulky in the ear, but very light. Recommend to anyone looking for great sounding, easy to use earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for working out or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for when you’re working out or not working out, sweating or not sweating. They’re designed to stay in place even when they’re wet and they do! Sit in one spot in a quiet room or cut the grass in them...they sound good either way! Music or audio book! They’re not noise canceling headphones but they do have the extra noise filtering mic that filters out background noise. U can walk away from your phone about 80ft or more before you lose Bluetooth connection too. On the bad side...They’re made for working out so after a few hours your ears may start to get fatigued. Also, when you take a call the audio only comes thru the right earbud. I don’t like that. Overall I really dig these headphones and I think you will too!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounds I've hear from some pods! These sound amazing and the bass is impressive! The only thing which is not a big deal for me, they look big in your ear but like I said, the sound just makes it al worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Bose completely wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they're an awsome pair of headphones. Sometimes it's hard for the left earbud to stay connected though. But I bet it's nothing Bose cant fix. I also wish they could connect to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for people needing to be free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, and nice to move around without the dog leash hanging from your head. It's also nice to not have the phone on you all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bose wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose wireless headphones are amazing. Battery last a long time and sounds really good. Not to mention you can purchase two year warranty just in case for a very low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brilliant quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these coz I have android and ios devices that I use on daily basis so would love a product that connects to both and the quality of Bluetooth connection is really good. They can even be used independently connecting left or right. The only thing that I ddid not give it 5 stars is the confusion that why during a call only right ear phone works?? Why not both the ear phones work during the call? Is it a flaw or design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music sound is excellent. The Quality and the weight is great also. The color is Perfect. They are really worth the price that we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Great treble and bass. I was initially worried about them falling out. But they stayed put in my ears. So nice not having any wires.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones to use at the gym

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, you can really feel that bass.Excellent, balanced sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Waste of $200 bucks!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the soundsport free wireless headphones almost 2 years ago. The sound quality was great. I only used them when I was working or watching movies on my iPad. Earbuds are not so comfortable. After an hour, my ears begins to ache even when I installed the smallest ear plug that it comes with, but my biggest complaint is that about 3 months after my 1 year warranty was up, the “right” earbud stopped working. The pairing blinker didn’t turn on anymore. There was no sound. No voice telling the Bluetooth was connected or it’s batter life. Nothing, completely dead. Called Bose customer service and they told me to re-set it, I did but that didn’t work. Then they told me to go to btu.bose.com and update it with their new software. Did that and that didn’t work either. Finally, they told me that they would send me a brand new replacement for only $105 bucks with only a 1 yr warranty with free shipping but honestly, these weren’t cheap to begin with. They’re more expensive than than the apple AirPods. I chose Bose over apple because of their sound quality and water resistant feature since I only needed them for my workout sessions, but I barely got a year’s worth of good use so I refuse to spend more money on some headphones that will only come with a 1 yr warranty. I’ve had no problems with other Bose products I own but these were a disappointment. Waste of money. Regret not buying the Apple AirPods that were a bit cheaper. So if you still want to buy these from Best Buy, buy them with the 5 year warranty and get your money’s worth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a Bose earpiece before. Until they discontinued it. This one is way better. Thanks Bose for upgrading from 1 ear only to 2 ears. The sound is amazing. The old one had noise cancelling, this one doesn't, but I don't miss it. My calls are clear. I love how this earpiece is water resistant for when I'm working out and sweating. Love it, Love it, Love it. I have recommended this item to a friend and they bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound its great, very comfortably in my ears, i am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and good for work out and running also excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent wireless headsets, the microphone picks all sounds Pros: comfort, sound, look, feel, fast charging Cons, battery life, can only use right side for talking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost Perfect....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds to use them to go to the gym. The sound is perfect but the Small earbuds are still uncomfortable in my inner ridge of my ear. I would love to have some x-small please if you have any available. Thanks!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose kicks it in sound Quality Fit is a Fai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is our go to in sound products in this house! Over the years I have no doubt we’ve had over a dozen of their sound systems, noise canceling head phones & sound bars. The sound quality is the usual awesome Bose, due to the design of the ear comfort pieces you’re not able to buy a better fit. The actual plastic you’re fitting has electronica attachments to the piece that goes in your ear. Meaning you must have the Bose plastic your fit in order to use the headphones themselves or they won’t work. Sadly mine fall out! Making them useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simply Put... WOW!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use these for running so the most important points for me are staying in my ear, comfort, and battery life. I’ve tried about 12 different headphones and spent way too much money in a search for these criteria. Until now, I’ve been unsuccessful in that search. They were all either uncomfortable or fell out of my ear too easily. Not these. After a few runs to include a 10-miler, these stayed solidly in my ear and, other than the music, I could forget they are there. They don’t feel uncomfortably pressed against my earlobe. I did feel a slight pressure for the first few moments I placed them in but, unlike many others, I got use to it really quickly. This was simply tested by inserting on and then the other after about 5 minutes. You can tell the difference, but it goes away quickly. They do not feel bulky and heavy which is great for long runs. Battery life appears to be excellent. After approximately two hours, they still said: “Battery is 100%.” 4-5 hours later of constant use and they were still >90%. That’s good enough for a weeks worth of training and a weekend marathon. BT range is great. I can go 40-50 feet through walls to the other side of my house before it starts dropping signal. Sound quality is what you’d expect from Bose. Solid bases and crystal clear through the rest of the sound bands. Unlike others I’ve tried, these don’t block a lot of outside sound. It’s good (safety) when my runs take me on the road or around other people. They come with a nice hard, plastic case for storage (see pictures), small ear piece, medium (already mounted), large ear piece, USB charging cables, and documentation. The hard case has a micro-USB connector for charging. I haven’t drained it enough to know how fast it charges, but it’s made simple with the case. Just drop them in when not using and they’re ready when you are. My overall impression of these from the start was one of excitement and eagerness to use them. They’re stylish, sound great, stay in my ear, and the battery life is outstanding. Bose has really come through for me yet again.

    I would recommend this to a friend
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