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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 9,162 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I noticed in the beginning was how the bass was fabulous and the sounds play from one ear to the other in some songs I like There just a little too big though but you can't beat the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    besides the excellent quality sounds that Bose products deliver, this product is very easy to handle and very portable making it unique to carry with you wherever you go. Even though they are a little bit expensive, but the investment is worth of a try.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Falls out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product for some reason will not stay in my ears. Can continually fall and I have to go and chase after them. So frustrating. Great sound with nice base, but it’s to bad they don’t stay in. I tried all 3 sizes of the wings that came with the product.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello JRHO, thanks for your review of our SoundSport Free Wireless headphones.

      We're delighted to hear that you love the audio quality and Bass performance. Sorry to hear that you personally aren't able to use the eartips - this is very unusual. The headphones come included with three differently sized StayHear+ tips, in Small, Medium and Large sizing. To find the most comfortable fit, you may require two differently-sized StayHear+ tips on each alternating ear. If you require any further assistance with this, please reach out to us directly and we'd be happy to assist.

      Thanks again for your interest and support in Bose products!

      Andy - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bose does it right. TRUE wireless!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -=First Impressions=- One word. Wow! Now this is quality. These feel like two little tanks. They have enough weight to feel solid without feeling awkward and cumbersome in your ear. The charging case in very nice. It's a magnetic charging cradle which securely aligns the charge pins on each bud. The case has a battery indicator on it to let you know the amount of reserve left in the case. Put them in your ear, and you will get that comfortable fit Bose is known for in all its other in ear headphones. Sound isolation is very good so you will have to be careful if you are a runner who likes to blast your music. They get loud but not overpowering where distortion comes into play. Sound is amazing from low volume to high. Well balanced sound with deep bass full mids and crisps highs at all volumes. Pairing is simple and they have auto shutoff to avoid dead batteries after a workout. Finish is elegant with a gloss black to match my Note 8. Buttons are a little stiff, but maybe those will "break-in" after a little while. Can answer calls and use virtual assistant with these headphones also. Things I like: +Total Wireless Solution - No wire bouncing on your neck or sticking to you when you work out. No more accidental tugging to annoy you when you are running. +Built Quality/IPX4 - splash proof and sweat proof. High quality build! +Quick Charge - a quick 15-minute charge provides up to 45 minutes of play time. On your drive to the gym, you can get enough charge to make it through a short workout if they are dead. +Case - has battery reserve of 2 charges. That means 10 hours in the case and 5hrs on the headphones. +Fit - the fit was perfect and not one single movement during my run or workout. I ran about 5 miles and then did my weight routine. Not a single wiggle. Great job Bose! +Sound - full and rich sound from low bass through to crisp highs. No distortion and great sound isolation. +Look - looks nice, high class glossy finish. +Battery Life - I can get probably a week's worth without having to recharge the case. Easily makes it through a few gym sessions. Things I would change: -Width of headphones - They stick out a bit much, maybe this will be corrected in the future releases. Nothing more than aesthetics. Nothing to do with function. -Button placement - Once I learn where the buttons are, this will work itself out, but they are really stiff and require a lot of pressure. -Charging options - These only charge in the cradle. If anything happens to them, you will probably have to shell out more cash as they require a proprietary pin charger. -No EQ controls in Bose Connect App - Functionality in the app is very basic. Auto-off timer, pairing, and renaming is basically all. There is also a find my buds let's you know where you last left your headphones. They are tracked separately. -=The Verdict=- It's simple… Buy if you are an active person or just want Bose sound in a comfortable well-built headphone set. No cord to annoy you and this is made to turn heads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable. Great sound.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only "negative" would be that the left ear bud doesn't work if the right one is charging. I like listening through one bud do I can hear the kids through an open ear. The ear bud locator was genius! I've used it more than once. (Actually, I may have used my watch to ping my phone so I could ping my ear buds. Technology!) This review questions if I would recommend these to a friend. My husband recently went and bought his own pair. So...yes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged the Jabra Active earbuds for these. Best decision. No connection issues and the sound is great. I had the SoundSport Wireless and they sound almost the same but a little better. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a good pair of earbuds ! That you can enjoy the sound of a clear call and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and has nice colors. I have always been a huge Bose fan. Best brand by far. I love everything about these headphones except that they stick out too much. I wore them for a week. I had many co workers make fun of my headphones that they look funny. Looks like sticks coming out or another set of ears they would say. So I returned them. Hopefully Bose comes out with better headphones that are more smaller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazingly surprising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best sound of any earphones out their and I have tried them. Was worried about the security of the ear buds while running but felt very secure while running on rough terrain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WorkOut

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for working out. If you sweat profusely, I really recommend them, I went though 9 bluetooth devises before I decided to move up to the Bose brand and though they are pricy they are worth it. You see the 9 other brands I tried all although were good and decent in price didn't last 3 months with how much I sweat. Let me say I spent almost triple the $$$ smh, wish I would of bought these first and saved me some money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless headphones with superior sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are what you expect from a brand like Bose. They sound terrific and are the best ear buds I've ever used. They fit securely and comfortably and I love that they are truly wireless (no more cable hitting or sticking to your neck during a workout). I've gone on 2 runs with these so far and they stayed secure, were easy to use to change volume, change tracks and with the buttons on top instead of the side you don't push them into your ears to make changes which makes them more comfortable than others I've tried. They drop right in a nice small case and it charges them automatically. They also come on automatically and pair up with your phone as soon as you remove them from the case. Setup was very easy. You download a small bose app that walks you through setup and gives you a visual tutorial on how to use all the functions. I tried all kinds of different music of chill, rock, classical, rap, solo vocals, and music with lots of bass - all sounded great. They come with a high end price, but you definitely get a high end pair of great sounding, true wireless, sport headphones and with the superior sound of Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, but are so big and heavy. That's the pros and contrs in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I enjoy the quality sound that I experience from these wireless head phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose made light weight wireless free headphone. Finally wire doesn't butter. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid ear buds. Well made quality product. Sound is on point, but some slight lag noted when listening online to videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best wireless earbuds around sound quality excellent. It also has a find my earbuds feature in which works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these Bluetooth ear buds. I initially thought they would be uncomfortable, but they aren't and they don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outstanding sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound, and easy to use. Outstanding sound, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent Headphones, wish they were smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent true wireless headphones with plenty of bass, wish they had a way to equalize the sound for certain songs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and the battery case charges them very fast

    I would recommend this to a friend
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