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Customer Ratings & Reviews

Bose® - SoundSport® Free wireless headphones - Blue-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 5158 reviews

86%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 20 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 80 Reviews mentioning:
bulky
  • Rating: 4 out of 5 stars

    A bit bulky

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A bit bulky to wear for a long period. These certainly protrude more than AirPods and are generally less user-friendly than AirPods if using Apple products.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too bulky

    Posted
    Babylon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Too bulky for me. If you use it for running, the headphones would fall off easily.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello Babylon. Thank you for taking the time to write your review on the SoundSport Free headphones. We are sorry to hear about the issue you are experiencing with the comfort and stability. We recommend trying the alternate sizes of the StayHear+ Sport tips to ensure the best fit even during your longest runs. Information on choosing the right size for you can be found here: https://bose.life/2r5r8RV. We hope this helps and thank you again for your feedback. Have a wonderful day! Ashley - Bose Support Bose

  • Rating: 3 out of 5 stars

    Too Bulky

    Posted
    Wiggins
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They are too bulky, immediately they fell out of my ear when I first inserted them. They didn't work well with my IPhone and was too complicated. I had to return them and will stick to the earphones.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Ummm

    Posted
    Ricky68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wait too bulky... sounds its ok... like the color orange...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Too Bulky

    Posted
    Techmom99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great sound but a little too bulky. Bought this to replace the airpods, but after a month- I'm returning it because it's a little too bulky to use. Plus, I cant use the left earphone alone. Going back to airpods and suffer the pain.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Not heavy at all

    Posted
    A7shooter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    People complaining about how bulky and heavy these are to wear they are not at all heavy they actually comfortable and don't move around great set of ear buds

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    great sound but too bulky

    Posted
    Andres
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I used all the different ear bud sizes but none seemed to work for me they still kept falling off when I was running

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Thank you for your review of the SoundSport Free wireless headphones, Andres. We're sorry to hear that your experience with them has not been ideal. For optimal comfort and audio performance, it is essential that you fit the StayHear+ Sport tips to your ear correctly. Details on how to do so can be seen here - https://bose.life/2QirYtO. We appreciate your feedback. Please feel free to reach out to our Bose technical support team in your region if further assistance is needed. Have a great day! Ashley - Bose Support bose

  • Rating: 3 out of 5 stars

    Great Name

    Posted
    Safety
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking forward to these but unfortunately they're too big and bulky and the music sounds like there's too much bass and not enough treble.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect sound

    Posted
    SamsungFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sound is loud and clear but design is a bit bulky and looks weird

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Their ok

    Posted
    Rippa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Their ok sound wise but are a little bulky in your ear

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello Rippa. Thank you for writing your review on the SoundSport Free wireless headphones. We are thrilled to hear that you enjoy listening to your music with the clear and crisp audio performance. However, we are sorry to hear that the design and comfort have not met your expectations. We may recommend trying the alternate sizes of the StayHear+ Sport tips that were included with the headphones. Thank you again for your feedback. Best regards. Ashley - Bose Support Bose

  • Rating: 2 out of 5 stars

    Too big and bulky

    Posted
    Cinjin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The review for these headphones are mixed. I personally don't care for them. They are too big and bulky. If you plan on running, make sure you bring duct tape to keep them in your ears.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound but bulky

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bose is Bose regarding sound quality. It is the best but unfortunately the design is kinda bulky. Not suitable for running in my opinion. I had to return mine because of that. Other than that its sound is awesome.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello Robert,

      Thanks for providing your experience of the SoundSport Free wireless headphones, we're glad to hear that you enjoyed the sound quality. We understand however that they did not quite work out for you and are sorry for that.

      We appreciate that you gave them a try and for the feedback. If you need any assistance with any of our products in the future, just letting you know we are here to help. Please feel free to reach out to us on our Community or by phone:

      Link to our community: https://community.bose.com/
      Additional contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Rating: 5 out of 5 stars

    Great sounding earbuds!

    Posted
    FaceFistr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My only gripe is they're a tad bit bulky and I cant fit my motorcycle helmet over them. All good besides that.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bulky

    Posted
    Swankbandit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Awesome sound as expected from Bose but very bulky. They feel heavy and are not that comfortable.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound...

    Posted
    CatNY1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It sounds great! It's a little bulky to carry around and on my ears.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bose Buds

    Posted
    GG08
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound & use between quick charging. Comfortable in ear but bulky appearance adjustment will running to avoid pop out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    too bulky

    Posted
    alank
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    they look funny and stick out my ear too much. not a fan of them

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound.

    Posted
    Runner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are great sounding and fit well. Only negative is they are a bit bulky,

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality headphones

    Posted
    Paulita
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Headphones are too bulky which causes them to fall out of the ear. Sensitive to temp.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hey Paulilta,

      Thanks for providing your review of the SoundSport Free wireless headphones. We're sorry for the trouble you're having. We have recently released firmware which addresses an issue when the headphones are exposed to certain temperatures. We recommend that you please visit btu.bose.com and try updating your headphones.

      If you need our assistance, please feel free to contact our service team by clicking here: https://bose.life/2v8YQJ0

      Thanks again,

      Mohsin - Bose Support bose

  • Rating: 4 out of 5 stars

    Great Headphones

    Posted
    Beans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great Headphones, awesome battery life!! All I can say is that it's just annoying how bulky they're but other than that they're great

    I would recommend this to a friend