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Customer Ratings & Reviews

Bose® - SoundSport® Free wireless headphones - Blue-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 5323 reviews

86%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 20 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 38 Reviews mentioning:
right side
  • Rating: 3 out of 5 stars

    Aggravating

    Posted
    Michyloo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Left side wont connect with right side. Extremely difficult to connect with the right side

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello, Michyloo.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're sorry to hear you're experiencing difficulty with your headset's Bluetooth connection, and we understand how frustrating this can be.

      We would first recommend clearing the Bluetooth connection between the SoundSport and your mobile device with the steps at the bottom of this page: https://bose.life/2AgwDBb. If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day.

      Jesse - Bose Support Bose

  • Rating: 4 out of 5 stars

    Sound great

    Posted
    Abdul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It sounds great but looks weird and it is expensive plus only one right ear piece works for calling

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good!!!

    Posted
    JCpavlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Excellent sound when playing music, slight delay when playing video, and phone calls only right side is used...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great set

    Posted
    RogerThat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great ear buds only thing I don't like is whenever you get a phone call only the right side plays

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    great headphones

    Posted
    Wine152
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I returned a pair of Jabra elite active 65t because my right ear wouldn't allow for the device to be installed correctly in my ear. These fit great though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but?

    Posted
    Headphones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Comfortable in ears, good battery life, one thing I didn't like is that you can only use the right earbud or both, not just the left. Bummer that I why only four stars

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome sound quality

    Posted
    Usbcharger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My right ear bud keeps on falling out thru out my work out. Am I doing something wrong?

    I would recommend this to a friend

    • Brand response

      Bose

      Hello, thanks for reviewing the product.
      We're happy to hear you enjoy the sound quality and sorry to hear that you're having sizing issues.
      The Soundsport Free came with 3 sizes of buds - Small, medium and Large. If the bud you're using is a poor fit this could cause your headphone to fall out. We would wholeheartedly recommend you try another size bud to ensure that this doesn't happen to you!
      Have a nice day! bose

  • Rating: 5 out of 5 stars

    Sound is unmatched

    Posted
    Informed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound quality is truly unmatched with these headphones. The only complaint is the microphone only in the right ear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good alternate for AirPods

    Posted
    Jphyzix
    • Verified PurchaserVerified Purchase

    The bad - phone calls are only in the right ear; Bluetooth connection can be spotty at times if you're phone is buried. And size of the case The good - great sound; long lasting charge and recharging Very happy with the product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    QMudd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've tried the AirPods, and they're great but Bose quality is superior. The only drawback with the Bose is you can only talk/hear in the right ear when talking on phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headphones

    Posted
    O2bnubian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The headphones have great sound. The only negative is the phone calls are ward through just the right ear.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    High price to pay for frustration.

    Posted
    JHunt1009
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These headphones have decent sound and are comfortable. Where it lacks is in the difficult to use buttons and the horrible call quality that is forced to the right earbud only. You also pay a high price of dignity looking like Frankenstein's Monster wearing these huge bolts that stick out the side of your head.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good sound

    Posted
    jhshap001
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the way these earbuds sound and especially the charging case. The only drawback is that the microphone is on the right ear bud and not on both. Otherwise very good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing headphones!

    Posted
    Knowles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These things are amazing! Sound is great, the bass is great, amazing comfort, and solid battery life. The only downside is a phone call will only go through the right ear bud. Other than that, best headphones I've ever worn.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sounding headset with a flaw

    Posted
    Enuff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound quality and the fit of the Bose SoundSport is outstanding. I have ran and worked out without any issues with them staying snug in my ear. The issue I have is when on a call only the right ear bud is active by design. I had the Jabra Elite Active 65 and both earbuds worked on calls and that was a better user experience.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality

    Posted
    ttctpdc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like the ear buds, it comes with several sizes to fit your ear. They are secure once in and easy to put it and take out. My ears di get sore after a few hours of wearing them I don't like the that you can only use the right ear bud to talk on the phone. Even if both are on and in your ears while listening to something and get a call, the left one shuts off.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello, ttctpdc. Thank you for reviewing the SoundSport Free wireless headphones. We are glad that you find the design easy to use. The True Wireless Stereo (TWS) technology that gives you stereo separation over Bluetooth is very adept at synchronizing recorded audio between both earbuds, but is not able to give the same experience for live audio (i.e. phone calls). For this reason phone call audio is played out of the primary (right) earbud. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support bose

  • Rating: 3 out of 5 stars

    Great for working out

    Posted
    ElFrefon66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought these and returned them a few days later. I didn't like these because they were to big and you could still hear the noise around you while listening to the music. Another thing that I didn't like about the buds, was that when you use them to talk on the phone it only works out of the right ear. One thing that I did like about them was the sound the sound quality was really good, but other then that I didn't like them

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worst Bose product ever!

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    By far the worst Bose product ever. While the sound quality is great, there is an audio lag when viewing videos or movies, regardless if it's iTunes or you tube. When on phone calls, only the right earbud works; making it difficult to hear and converse. Do not buy this product.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hello, Chuck.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you enjoy the headset's sound quality.

      We completely understand how frustrating it can be to notice a delay when watching video content. We would recommend ensuring that the software for your SoundSport Free, the Bose Connect app, and the apps that you're using for video is all up to date.

      We appreciate your feedback regarding the microphone. The SoundSport Free was engineered for single-ear phone calls, as many customers enjoy using the right earbud as a calling headset while keeping the left bud in the case. We will pass along your input to our product team. Thank you again, and have a great day.

      Jesse - Bose Support Bose

  • Rating: 3 out of 5 stars

    OK but not great

    Posted
    DocALF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    They stay in your ear but are a little too big. The battery life is not as good as the apple air pods. I charge it up full and went on a long trip and in two, without use, the battery was dead. When you use it on a phone call, only the right ear works - should have the option to use both. I find myself turning up and down the volume a lot - I think there needs to be some improvement on the sound delivery

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth every $$

    Posted
    DaBoseKnows
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was gifted a pair for Christmas....so impressed bought a pair for my wife amd my son. The sound is amazing, the charge lasts all weeklong for daily commute and comfortable. Didn't give 4 Stars because with telephone calls cannot be heard in both left and right sides. ONLY right ear has sound with phone calls. Bose-On

    I would recommend this to a friend