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Bose® - SoundSport® Free wireless headphones - Blue-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 5262 reviews

86%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 20 reviews

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  • Rating: 4 out of 5 stars

    Amazing sound quality marred by video sync issues

    Posted
    KrisOsterhout

    SUMMARY: The SoundSport Free offering from Bose will give you the best quality audio of any truly-wireless headphones to date. The sound is rich, clear, and full. It easily surpasses the audio quality of Apple's offering and provides a far better fit for my ears. Video quality is highly flawed, however. Some apps (namely YouTube) have a serious audio delay of 0.5 to 1 second, making them all but unwatchable. Connection is rock-solid. The headphones have lost signal only once and this was prior to upgrading the firmware. The controls are on the right earbud and they're membrane-style. This makes it difficult to use and is an outmoded design. They are very large and stick out of your ear, so minimalists need not apply. FULL REVIEW: COMFORT: 8/10 These use Bose's proprietary StayHear+ ear tips. Some will love them and others will hate them. They do not sit inside the ear canal like most earbuds. Instead, they sit just outside of the canal, funneling in sound. As a result, they do not provide a seal (more on this in a bit). The ear tips, which are silicone, have a wing on the top that sits inside the cymba of the ear to hold it into place. For my ears, they're very successful. Neither of the units have ever fallen out of my ear nor have they ever came close. They're extremely comfortable for my ear, but the wing tips do provide some pressure which can make them slightly uncomfortable after a few hours of wearing them. Given that they're fairly light (but heavier than most other truly-wireless earbuds), it most likely won't present as a problem for most people. For comparison, I was able to wear the Airpods for no more than 45 minutes at a time before my ears would be screaming in pain. I was able to wear the SoundSport Frees for 3 hours with only minimal discomfort. The Airpods are much lighter, but they have a far inferior fit for my ears and the hard plastic casing makes them supremely uncomfortable for me. I far prefer the comfort of the SoundSport Frees over the Airpods. APPEARANCE: 6/10 These things are huge! Everyone around you will know that you're wearing them. They very noticeably stick outside of your ear and look like you're wearing two old-school bluetooth headsets from the mid-2000's. If you're looking for minimalist design, these are not for you. However, Bose did a good job styling these to look fairly premium. The blue earpieces look rather stylish and, in my opinion, look better than the antennae coming off of the Airpods. This one's almost a toss-up, but I prefer the look of the SoundSport Frees over the Airpods. Design: 7/10 The SoundSport Frees come with a charging case; however, the case is at least twice the size of the Airpods. These do not fit nearly as comfortably as the Airpods' case in your pocket. Bose did, however, make the charging pins magnetic which locks the earpieces into the case. The case is also hard plastic which will help keep your SoundSport Frees safe. The case will provide two additional charges, tripling the stated battery life (with a large catch -- it takes two hours to fully charge the SoundSport Frees). The controls on the SoundSport Frees are almost entirely on the right earpiece. There is a volume-up, volume-down, and multi-function button. These buttons are membrane-style; this is quickly becoming a far inferior and outdated design, and it's easy to see why. You have to press very hard on the buttons on the SoundSport Free to activate them, and this is difficult to do when they're in your ears. Bose needs to carefully consider going to the tap-style controls of the Airpods and Samsung's offering. This is a better, more intuitive control scheme. SOUND: 9.5/10 Admittedly, I am an audiophile. I have extensively listened to some of the world's best speakers and headphones (Bowers and Wilkins 800D, MartinLogan Summit Xs, SonusFaber Aidas, HifiMan HE1000s, etc), and I sold high-end audio for a long time. As a result, I simply cannot listen to low-quality headphones and speakers. With that being said, I do my best to scale down my expectations with the price. You simply cannot expect a $250 pair of earbuds to sound like $50,000 speakers. Simply put, these are the best-sounding pair of wireless earbuds on the market and, possibly, in the top 5 sounding earbuds I've ever listened to. Bose has had a poor reputation in the home audio realm (and rightfully so), but they've found their calling in mobile audio. On first listening to the SoundSport Frees, I was very pleasantly surprised to hear excellent imaging. The next facet that really stood out was the authority of the bass: clear, balanced, and deep. Don't expect these to sound like Beats, however; these have a very flat curve (whereas Beats and other similar offerings are extremely bass-focused). The mid-range is clear, warm, and forward, emphasizing vocals extremely well. Guitars sound friendly and inviting. The piano sounds rich and resonant. Overall, it's very good. Treble is exceptional. You clearly hear small details from songs that you didn't hear before, like symbols, chimes, and the upper-register of the piano. Female voices sound sweet and clear. It's very, very good. Overall, from an audiophile standpoint, these deliver the goods. If you simply want the best sounding truly-wireless earbuds on the market, look no further. Nothing even comes close in my opinion. VIDEO: 2/10 These have a serious, serious audio delay with some video apps. YouTube is an especially egregious offender of this. Even with the latest firmware update (1.4.5), there is very noticeable and, honestly, inexcusable amounts of audio lag. I simply cannot watch YouTube videos with these on. Other apps seem to work fine, but given that I watch most videos from the YouTube app (and I suspect most others do as well), this is a serious flaw. If you plan on using these for video, either choose something else (e.g. Airpods, which have zero audio delay), or wait for Bose to fully fix the problem. ON THE GO: 6/10 How can I rate these so marginally when they're completely wireless earbuds? One word: isolation. These are a semi-open design, meaning that they do not block out most ambient noise. This is not a design fault, however; Bose intentionally made these semi-open for two reasons: to provide better imaging in the music, and as a safety feature. Bose states that this provides those working out a better awareness of their surroundings and, as these are really marketed towards athletes and those working out, I can understand that. It is important, however, to note that these simply aren't suitable for loud environments (subways, airport terminals, etc). A good deal of environmental noise will make it to your ear, requiring you to turn up the volume to almost unsafe levels. Additionally, these earbuds leak out quite a bit of noise. This is exasperated by the fact that the StayHear+ tips do not create a seal in your ear and, instead, rest on the opening of your ear canal. Overall, this design works very well for runners and not so well for those of us who want to wear them on-the-go. Battery life is very good at 4-4.5 hours @ 75% volume. You can most likely squeeze 5 hours out of them if you listen to them at 50% volume, but due to the semi-open design, you most likely won't be able to listen to them at that volume. The provided charging case can triple that life as it's able to charge the SoundSport Frees twice before needing a charge itself. Bose provides a (very short) MicroUSB cable to charge the case. You cannot charge the SoundSport Frees without the case, so don't lose it. The SoundSport Frees are IPX4 rated, meaning they can withstand direct splashes of water from any direction. This also makes them pretty sweat resistant. This is good if you get caught in a sudden rain storm, but I definitely wouldn't shower or swim with them. It's also important to note that Bose states in the user manual that the IPX4 rating will most likely wear with time, making them less sweat-resistant as it ages. OVERALL: 8/10 I really love the Bose SoundSport Frees. My only serious concern is with the audio delay in some apps. Bose is aware of the problem and actively pushing firmware updates to fix it, but as of the date of this review, I still have unacceptable amounts of audio delay in some apps and the sound isolation is poor. I am more than satisfied with the comfort and, especially, the sound quality. If you can live with the limitations and issues of the SoundSport Frees, I suggest you buy a pair.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound Quality, but Lacking Certain Features

    Posted
    Panther68
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 250 ContributorTop 250 Contributor

    INITIAL IMPRESSIONS: The packaging is typical Bose, with just enough information printed on the box to get your attention, but without providing specifics, such as the frequency response of the earphones. This is not necessarily a bad thing, as people have grown to trust the sound quality of Bose products. Upon opening the packaging, I was, once again, slightly disappointed, as Bose continues to use plastic, as opposed to paper-based. However, something that immediately changed that thought was noticing that the SoundSport Free earphones are nothing like the rest of the SoundSport line…these are more like Apple’s Air Pods, Samsung’s Icon X, and Google’s upcoming Pixel Buds, as there is NO cord connecting the left & right sides. Yes, there is a cord connecting the two sides, but is more like a shoelace, just helping you from losing one side, or the other (more on the “losing” later). In an age where most manufacturers have completely removed, or (at least) greatly minimized the use of plastic, Bose continues along its lack of being environmentally-friendly. Bose, will you ever learn? BATTERY, DISTANCE, AND WATER RESISTANCE: Starting with the “downside”, the SoundSport Free earphones only get (based on Bose’s claim) five hours of use per charge. In my testing, it fell short, although not by much. My testing was based on two “full-charge” uses. The first involving almost continuous use (I watched two movies, almost back-to-back), to which I achieved approximately 4.5 hours. The second full-charge involved many “breaks”, as I used it in a more “real world” setting – playing music, talking on the phone, watching a few YouTube videos, and plenty of ‘stand by’ time in-between. While I can’t accurately calculate the actual length of battery-usage, I’d estimate the SoundSport Free lasted approximately 4.25-4.5 hours (we all know how talking on the phone drains the battery quicker). Taking that “negative”, and adding a “positive” twist to it, Bose includes a charging/carrying case that can fully charge the SoundSport Free earphones twice, adding an additional 10 hours to your overall “play time”. According to Bose, a 15-minute charge will give you 45 minutes of use (and, from my testing, that was fairly accurate). In regards to distance, while inside the house, I maintained connectivity up to approximately 25 feet, about average for Bluetooth headsets/headphones. On the other hand, outside connectivity was good until approximately 35 feet, with complete signal loss taking place at approximately 40 feet. Results will probably vary for others, depending on your source (ie. cell phone, tablet, etc). Finally, where water resistance is concerned, they have an IPX4 rating, which means they are protected from splashing water in any direction. In other words, sweat on them as much as you like, as they shouldn’t have any problem. This does NOT mean you can wear them in heavy rain (although light-to-medium rain shouldn’t be problematic). For your average workout, they’ll survive quite easily…as long as you don’t rapidly shake your head from side-to-side. SOUND QUALITY: The Bose SoundSport Free Bluetooth Earphones (although “earphones” is ever-so-slightly misleading, as I’ll explain) produce a clear, powerful, (mostly) distortion-free sound. The “volume-optimized EQ” is, essentially, Bose’s marketing department’s wording for DSP (Digital Signal Processing)…although not entirely the same. In order to explain further, I need to first point out that Bose’s “Connect” app does NOT include any EQ functionality. In layman’s terms, the earphones automatically adjust volume levels (slightly), as well as automatically adjusts (again, slightly) the ‘highs’ & ‘lows’, so as to (attempt to) produce a more accurate, and fuller, sound. For the most part, it works. However, I prefer to have the ability to make EQ adjustments on my own, thus the reason I prefer using Onkyo’s “HF Player” app, as it not only provides an 11-band EQ, but the frequency points of each band is not fixed – you can change the frequency points of each individual band. Getting back to my comment that calling the SoundSport Free “earphones” isn’t entirely correct, I’ll explain. Traditional earphones fit inside your ears, providing a suedo “sound isolation”. The SoundSport Free earphones, on the other hand, sorta-kinda fit inside your ears, but they don’t actually fit into the ear canal, thus they don’t provide any sound isolation – you can easily hear the sounds around you. ADDITIONAL THOUGHTS: Bose has their “Bose Connect” app, which provides certain additional functionality, but, as I mentioned, above, I preferred not to use it for playing music, as the lack of EQ functions didn’t allow me to listen to music the way I wanted to listen. As such, I really can’t comment of the app’s full ability. There is, however, a “good” side to the app – if you accidentally misplace (lose?) one of the earphones, the app can help you locate them, similar to locating misplaced (lost?) Apple Air Pods. The inclusion of different ear tips is nice, allowing people to (sort of) “custom fit” the earphones to their ears. The charging case is also nice…not as small as the charging case for Apple’s Air Pods, but smaller than the charging case to be included with Google’s Pixel Buds. FINAL VERDICT: The SoundSport Free earphones produce really good-quality sound, but, due to the lack of any sound isolation, they allow too much external sound, thus interfering with my music listening. Additionally, they are overpriced for what they are…similar earphones, such as the Apple Air Pods & Google Pixel Buds, sell for approximately $100 less. While Samsung’s Icon X originally sold for $200, they are currently available for $50 (although, truth be told, their audio quality is SERIOUSLY lacking). In other words, you’re paying a decent amount for the ‘Bose’ name. This is NOT to say that the Bose SoundSport Free earphones are bad, or that they produce bad-quality sound – they ARE good…extremely good, in fact…and they DO produce great sound. Additionally, their build-quality is also extremely good, as can be said about almost all Bose products. Unfortunately…the “down side”…you can find equal-quality products, producing equal-quality sound for less money. That being said, the Bose SoundSport Free Bluetooth Earphones live up to Bose’s reputation – they produce excellent sound quality, but cost more than they’re worth. So, would I recommend them? Yes…and no. Yes, because of the sound quality, build quality, and overall design are exceptional. Also because they are truly wire-free earphones, as there is no wire connecting the right & left sides. Looking at the no, this would be because of the lack of sound isolation, lack of a user-controllable EQ, and the price. Completely ignoring my “yes” & “no” reasons, and just looking at the SoundSport Fee earphones for what they are, and the sound-quality they produce, I would have given they a 5-star rating. Unfortunately, the lack of EQ & sound isolation is enough to lower that by one star. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A for...Bose

    Posted
    PiLo
    • My Best Buy® Member

    Before buying these, I ended up returning all the truly wireless earphones I had bought, except for Jabra Elite Sport 65T for a few reasons. Firstly, I cannot return them anymore. They give me above average microphone call quality. And when there is no sound imbalance between Left and Right earpiece which occurs randomly sometimes when taken out of the case, they sound great and fit my rather big ears fine. I tried a lot of others. Apple AirPods sound okay but they fall out. JayBird Run had significant Bluetooth issues. Jam sounded fake. Liberty Air microphone quality was good and touch controls weren’t as magical as I had wanted them to be despite great sound. They also didn’t fit my ears well. Lastly, ZOLO Liberty came very close to checking all boxes but the microphone on them was also terrible. However they sounded great and fit great. SoundSport wireless had wires. They all went back. Search continued and I finally bought these. Just wanted to give this over drawn out introduction because you may be in my situation right now and it might help you skip steps. So, here I am, now wearing the SoundSport Free. Pros: 1) Great sound. It’s very similar if not the exact same sound you’ll get from SoundSport Wireless. 2) Great and comfortable fit. My ears are very challenging to most earphones but I’m in disbelief how well these fit me. The older StayHear tips didn’t fit me at all so I was always hesitant to buy Bose earphones after testing their SIE2i. So, if SoundTrue Ultra, SoundSport Wireless fit you well, go right ahead. Neutral: 3) Battery life: plenty of charge (13-14) hours until the case must be charged using a cable. For most this should be more than enough. But AirPods clearly win in this department. Cons: 4) Call quality: it is average. Unfortunately the call audio is mono (right ear), and I wonder why they decided to make the right earpiece as the Master and the Left as the Puppet. It’s more natural to hold phone conversation with earpiece on the left ear. But the microphone is about the same as AirPods. No wind rejection but it’ll do. Jabra Elite series is a clear winner in this department. 5) Price: At $200 it’s simply asking a bit too much. For $150 it’s still pricey but I bit. For anything under $150 these are a steal. TL;DR: Excellent build, sound, fit, and comfort. The call quality is average and call only plays in right ear. Great value for money, if you find them on sale for under $150. Paying $200+ is ridiculous in my opinion. Lastly, I have yet to experience any connectivity glitch. The initial firmware update was slow though. If they start acting up, I’ll update this review and reduce the rating to 1 star as it’s unforgivable to have any Bluetooth glitches.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent sound, but needs a better fit

    Posted
    johnta
    • My Best Buy® Member

    I'm a runner and I love to bike. I'm also on campus all day too and I absolutely NEED a great pair of sweat-proof, stay-in, wireless headphones for my runs and when I just need some isolation from the world at the library. I've tried several different wireless headphones. Here are my thoughts about the Bose: First, the good: The Bose SoundSport Free headphones announce the battery level and Bluetooth link at power up, which is really convenient since there is no battery meter on the headphones themselves and I have several different Bluetooth-enabled devices around me at all times. The headphones sounds pretty really good, with deep bass, good mid-levels, sharp highs. The truly wireless system is great and I never have to worry about ANY cord tangle (except when charging). Speaking of charging, the included charger case adds a few extra charges and I can easily go several days without having to plug in the case. The headphones easily sync with iPhone and Apple Watch; at the gym, I just leave my phone in the car and use my Apple Watch to control the ear buds, very convenient! They're also sweat resistant, making them the perfect gym partner! The bad: The sound, although excellent for Bluetooth earbuds, occasionally cut out. I never had to re-pair the buds, but even with my phone or watch only 20 inches from me, the sound would inexplicably cut out. The wing tips are also hit-or-miss, mainly a miss. Can’t find right wingtip despite trying all 3 different included sets and it hurt my external ear after prolonged wear. My external ear canal hurts after about 45-60 minutes of use. The bulky design protrudes out of war, and the buds occasionally become loose during run. Also, the earbuds do not completely seal off outside sound, which is something that I like about the Beats X. Although call quality was good, I found that if I wandered more than 10 feet away from my phone, I'd get an out-of-range warning sound, and the call was only audible on right ear piece. Summary: Although the Bose SoundSport Free are an awesome sounding, well-built set of wireless head phones with long battery life, they're not perfect. If you can look past a bulky design and finicky bluetooth, then the Bose SoundSport Free are a great workout partner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just Nit Picking...

    Posted
    waialaeboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    4.5/5 Stars. Easily +5 Stars if Bose fixes these issues *I am upgrading from the Bose SoundSport Wireless (with the wire connecting the two ear buds). Let me start by saying that these Bose SoundSport Free Wireless fit perfect and sound awesome, as expected. The best benefit is the missing wire connecting the two buds (hence the ‘Free’ wireless) which would wiggle a little bit on the back of my neck during running/jumping and other exercise and would also be a little noticible while turning your neck such as when you are looking behind you to check for passing cars etc. Anyway, I was super excited when Bose said that they were gonna drop these truly wireless buds but for $100 more to upgrade from what in my opinion were perfect earbuds I want to nit pick a bit about my recent purchase. 1) Left Ear Bud Issues, Drops Signal: This only happens on runs when I have my iPhone 6Plus in my FitBelt and most noticeably when running hills. One time the left ear bud even screamed at me. Since the Wireless Free doesn’t have a power button, I had to power off my iPhone and disconnect then reconnect the ear buds using the Bose App in order to fix this problem (I did this while running downhill so it wasn’t too difficult but still kinda annoying that I even had to do it). I should mention it has never dropped signal at the gym while running on the treadmill. At the gym, I always have my iPhone in the cup holder on top of the treadmill or someplace near to the machine I’m working on. I don’t know why this drop signal happens but I suspect it has to do with distance or line-of-sight between the ear buds and the music device. In my opinion this shouldn’t be happening on a premium ear bud especially from a top brand such as Bose. 2) Volume Button: even more silly is my little complaint about the volume up/down. If you want your music louder you will hit the button on the rear of the earbud and for softer the button facing forward. I think this should be opposite and the forward most button should make the music louder. In my head forward = louder and backwards = softer. I’m just weird like that and I wish there were a setting to swap the controls. Also, when you click the volume up/down button there is a slight delay (maybe a half second or a second) in it actually changing tone so if you’re impulsive like me and you’re jamming at the button another three times before the first input actually takes place you might take issue with this as well. Kinda bothersome in getting the right volume if you’re trying to do it in a hurry but once I got used to the delay, I decided that patience worked better then the button jamming technique that I had used earlier. Like I said, this is more a nit pick rant than an actual complaint on an otherwise very impressive ear bud and I really couldn’t be more happy with my purchace. It does exactly what I want it to do for my everyday use as an earpiece for taking calls from my phone and is a beautiful piece of audio tech. I’m still amazed that it can do so much and that they found a way to stuff so much tech into such a little device. I would totally recommend coughing up the $250 to friends and family and to you all for these ear buds especially if they last as long as my last pair of Bose earbuds...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best true wireless I’ve tried

    Posted
    Brrr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My first experience with true wireless earbuds was the Jabra Elite Active 65t, which many online sites list as the best on the market. Maybe it’s just me, but they were extraordinarily uncomfortable and would not stay in my ears. The sound wasn’t good, either, perhaps because I couldn’t get a solid seal. So they hurt, fell out and didn’t sound good. I have since tried others, including the Jaybird Run, the Jabra Elite Sport and the Sony WF-1000x. Two of them dropped Bluetooth more often than not. The third (the Jabras) was as problematic as its cousins, and the fitness app was annoying. Finally I tried the Bose SoundSport Free because they were on sale for $149. I didn’t have to change tips or anything. From the moment I took them out of the box, they fit my ears comfortably and securely. I could do a gymnastics routine (if I were 16 and female) and they wouldn’t fall out. The sound is excellent. They’re not noise-cancelling, which I think is a plus, but the seal is good enough to provide innate sound isolation. I don’t have to jack the volume all the way up, and the sound mix is good — not as bassy as Beats (which my wife uses) but more balanced. Somehow the audio is full. The only place I’ve had connection issues is at my gym. I used the treadmill right next to a metal structural support beam, and the left earbud dropped out repeatedly for a second or two at a time. I think it was because of that steel pole. Otherwise, I’ve had no problems. Still, that happened, which is why I’m giving these only four stars. They do stick out a lot farther than most true wireless earbuds. Aesthetically that doesn’t bother me (I have the blue and yellow ones). The only way in which it’s a nuisance is in bed. As a side sleeper, I can’t fall asleep with these in my ears. Those are minor issues, though. I should probably mention the battery. Five hour charge, plus two or three re-ups in the included charging case. I’ve never used them long enough for the battery to die. An advantage this charging case has over others (looking at you, Jabra) is that it’s magnetized, so the buds just drop in and are immediately in the right place to get charged. In my opinion, these are the best premium true wireless earbuds on the market — best sounding, best fitting, best everything. I like ‘em so much I ordered a second pair in black. They should arrive next week.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Wireless Experiance

    Posted
    jayf901
    • My Best Buy® Member

    If you're looking for a comfortable set of earbuds, that is wireless, have a long life and are comfortable to wear, look no further. I was not disappointed with this purchase at all. The battery life is proven to be excellent, while I have not worn them for the advertised length of 10 hours I have taken them with me for up to 5 and there was plenty of power left. Additionally, previous earbuds I have tried in the past after wearing them for any period started to aggravate the interviewer canal. That was not the case with this set. This is not to say that you do not notice that when you 1st put them in, but over time you will find they settle in nicely and become almost nonexistent. Ultimately, you would purchase earbuds so that you have a great quality sound without the wires. Having used many of the Bose products in the past, I was a little bit leery of the fact that they might be too heavy and base and not address the high notes is crisply and cleanly as I might like. I found there is an excellent balance between the richness of the base while at the same time offering the opportunity to hear all the high notes in the vocals without any distortion or distraction in the music. I would by no means consider myself an aficionado when it comes to rating sound quality of a headset, but I know good sound when I hear it, and that was the case throughout my entire experience with these earbuds. It's important to note that I have a somewhat eclectic taste in music, so I was pleased that no matter what genre of music I listen to I was equally pleased with the quality of the sound being produced. From a practical perspective, the case is designed to not only be a protective mode of transport for your earbuds but also provides an excellent way to do a quick recharge on the go. The design is simple and easy to use. However, I did find that the initial installation of the earbuds was a bit more challenging than it probably should be. If you are not very familiar with using applications on your iPhone or another device you might find this to be a bit daunting. The main problem is a lack of any informative information package with the headset to explain the process in greater detail for those that may not be as technically savvy. What I recommend these to my friends and family, you bet. While there are many competitors in the market, my lifetime experience with Bose Corp. has always been exceptional. And I do not doubt that that level of customer service will continue through this product as well. So if you're on the fence about the Bose product or another similar product, it might be worth your while to check out the overall customer satisfaction experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great sound, east to use, stayed in my ear !!

    Posted
    CoronaBme

    I wanted these Bose ear phone because I have an active lifestyle in which having a good solid wireless headset is crucial to my day. I wanted to have a product that was practical, functional and sounded great. The Bose headset was able to surpass my expectations, they sounded great, i was able to listen to music, listen to my phone, was able to use commands to control my phone and felt like I did not have anything in my ear. I didn't think they would stay in my ear with out falling out. I was wrong, they felt great and I was able to wear them comfortable for many hours at a time. I used the head set every day, i used it around the house to stream music, i was able to take calls it allowed me to go for runs and keep the sound as big as it could be with out feeling weighed down and have bad quality in sound. I exercised and they kept me motived as i was able to turn the music up and losing my self in my work out. I was wary at first I was wary about the design of the ear buds, i felt they were small and could lose them, but instead I grew to love them because I felt like I had nothing in my ear, they stayed snug and was able to wear them every day with no issue, i do have to say after 8 hrs of continual use either them n or not n the ears did get sore, but that's expected, overall they are sleek small and comfortable and would love to recommend these to people who are on the go constantly. I really loved the case they come in is a hard case. and the case duals as the charging dock. I was able to charge the case and take it with me where ever I was and never feared my head set would die on me. they charged quickly and was a perfect addiction on on the go carry case and charger The head set was east to use and was able to be connected through the Bose connect app, I was able to connect the head set to my phone the second it came out of the case with no issues that was awesome. i also loved that the Bose connect app works so well to Be bale to locate the headset if it became lost. One of the only draw backs is during phone calls. During Phone calls, only one ear bud has the call audio coming thru. I really wished i was able to have the option for one or two ear buds working during a phone call. All in all I give this a 4.5 out of 5 because of functionality the way I was able to go about my day weather it was for a call, to stream audio for a show or a movie to music for an intense work out. think all that buy these headphones will find they fit every situation and would definitely recommend people buying these ear phones!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound, Design Concerns

    Posted
    Becca252

    I have been using the SoundSport Free wireless headphones for the past several weeks. And while the sound quality is very good, I am still having difficulty in trusting the wireless design. The product comes with several sizes of sport tips, a charging cable, and a very durable charging/storage case. A great feature of the storage case is that when you initially push the button to open it, it shows the charge level of the headphones in a 5 level LED readout. However, there is no included wall charger, must be purchased separately. There is sparse documentation in the package, which is typical for Bose as they want you to utilize their Bose Connect App. I chose to move forward without adding their app to my already crowded phone (Google Bose Connect App Class Action Lawsuit) and was able to eventually get them paired with my Samsung Galaxy S5. It took some time to get them properly fitted to my ear with confidence that they would stay. Once fitted, they stayed in place while walking around the house. The real test for me would be to see how they performed during exercise time. I typically run 2-3 miles most mornings and with it still too cold outside to run, the treadmill would have to be the proving ground. Surprisingly, the left earbud never moved, but the right side did require periodic correction, maybe this is just due to the shape of my ears. The most disappointing part of using them was the inability to easily change songs on the move. You are supposed to be able to change songs by pressing the Multi Function button on the right earbud between the volume Up/Down buttons. I was unable to get this to happen consistently while running and had to stop or slow down, make the change, and then continue on with running after resetting it properly in my ear again. It became easier to change songs on my phone, which is not how I like to work out. I usually use a pair of Treblab XR500 wired Bluetooth headphones without any song changing hassle or fear of losing an earbud while working out and the sound quality is great. Overall, while the case design and sound quality is great, I just can't get over the thought of using these and having one fall out while mowing the grass and destroying it. I guess I just don't feel that being completely wireless is necessary for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bose quality, questionable convenience and fit

    Posted
    Bappy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    The Bose SoundSport Free Wireless Headphones are basically two separate earbuds, they are very similar to the Bose SoundSport Wireless Headphones (which has a wire between the two earbuds). Both versions connect via Bluetooth to your device. They sound identical, functioning the same as the version that is wired between the buds. These earbuds deliver the traditional Bose clear, crisp audio with good volume. I feel like they fit in your ear awkwardly, even with using different earbud sizes provided, they are what I would consider somewhat top heavy. The lack of a wire does not provide as much of a convenience as you would think. Although I have to admit that similar to the Bose SoundSport Wireless Headphones these earbuds are quite big and feel that way in your ear. If there is a downside, it is the size, occasionally it will feel as they could fall out of your ear. I have used wireless Bluetooth earbuds before that are smaller and feel more secure in your ears, not sure how these would hold up during a spirited run. The earbuds come with their own case which is necessary for recharging, it a also a super way to protect them. However if you forget the case I don’t really see a way of charging them. As with other Bose models these are sweat and weather resistant. Overall I like these earbuds, however I am not sure I would pay the premium for the elimination of the wire between each of the speaker buds. Pros: - Traditional Bose sound quality and build - sweat and weather resistant Cons: - Kind of big - Could be more ergonomic (cannot lay your ear on a pillow) - Case appears to be needed for charging - pricey

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bose SoundSport, a surprising sound from Bose

    Posted
    HarleyJeff
    • My Best Buy® Elite Member

    Personally I like to hear a full range of sound and yes bass with certain genres of music. Anyone familiar to Bose knows the clarity it very good but there's no depth to the music or bass. Reluctantly I tried the SoundSports, and to my surprise the music is full, multidimensional with something new for Bose and that's bass. To some people the size will seem a bit bulky but it's not a hearing aide there headphones right? Should it matter? To me, no, I just want a pair of Bluetooth headphones with the best sound I can get. They're not hard to get used to and stay in very well. In fact it would be difficult to even try to shake them out of your head. Battery life is very good at around 5 hours on a full charge. The case will provide two additional charges. With a quick 45 minute charge you will get about 45 minutes from them. The connectivity is good. over a two month period I've had the sound drop for a fraction of a second maybe twice. The range is pretty good as well, I've walked away from my phone on several occasions around 30 feet with no loss of signal. Pros: Great sound quality, rich sound with bass, well it's there if you want it. Very good battery life. A charging case with power indicator lights to measure remaining charge in case. Sweat resistant. Good color choices something for everyone. Surprisingly comfortable. Secure in your ear won't fall out when running. Can take a phone call with a good microphone and sound quality. Cons: Some will find them a bit bulky. The control buttons can be difficult to depress, take a very firm press. At $199 a little pricey (to me the sound is worth it).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like them alot.......

    Posted
    mebcrow

    Pros: stylish, sound, quality, features, ease of use, quick charging case, voice promps. Buttons on ear buds Cons: looses connection between the earbuds every now and then, app not the greatest. buttons on the ear buds are hard to use. These are pretty stylish. I would recommend them to anybody. I use them for running, fast movement. They stay pretty solid. I normally use the medium ear silicone piece, But i notice my ears hurt after a little bit of use. I switched to the small ear silicone piece and they fit just as snug, and the ear pain went away. I am overall really happy with the sound quality. On a full charge, the Bose earbuds lasted roughly 4.5 hrs. That seems to be the standard operating use with the wireless ear buds across the board. The case is small, stylish enough and does the job of charging the buds. Once you put the buds back in the charging case, it charges within the hour. I was quite impressed with that. The voice prompt when you take the buds out of the case is nice too. The lady lets you know when the buds are connected and what device they are connected too, when the battery is low, etc. The app is just OK. It acts as a secondary music app, meaning you have to open another music app first, and the Bose app works off that. But the Bose app, you can't fast forward or rewind songs and i thought that was stupid, defeats the purpose of it being a music app. The con is they tend to loose connection between the ear buds themselves. Neither buds lost connection with my phone and that was good. But when the phone was in my pocket.....every now and again, the buds would loose connection with each other. It was only momentary, i never had to do anything to get them to reconnect. They did it on their own within a second or two. (hence the 4 stars). The buttons are hard to push, more than likely, you will have to take the ear buds out of your ear to use the buttons on the earbuds. I do recommend them, I am happy with my purchase so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bose fan...BUT

    Posted
    DoinMyBest
    • My Best Buy® Member

    I love Bose sound and overall quality build. I've never had more than minor issues with function and quality. My previous daily use of earbuds was the Bose Soundsport Wireless (not the free). I didn't like the charging system and the cord caused issues on occasion. Knowing the sound quality and fit worked for me (it's different for everyone depending on their ears) I chose to purchase the Bose Soundsport FREE wireless earbuds. The size is a minor issue and to some, I might look goofy wearing them, I can let that slide. What irritates me the most is the lag when I watched YouTube videos on the YouTube app. It's a minor 1-second delay, but enough to cause the video to be unwatchable. I returned them and purchased the Jabra Elites, but they had the same lag issue and those did not stay in my ear. Ultimately, because of the amazing sound quality and fit, these earbuds are best for me and my needs, so I returned the Jabras and purchased the Bose again. My hope is that Bose/YouTube figure out a solution to the audio sync issue. For the money and the popularity of YouTube, you would think the two companies could come up with a solution. I would otherwise give these 5 stars. My only other option was going to be the new Apple Airpods, but I want something that will stay in my ear and offer amazing sound. The idea of losing them on the subway or listening to a great song with subpar sound is not ideal. Keep up the good work Bose when it comes to sound quality and fit. You have fans and they will stay, but the audio sync issue has to be fixed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Wireless Ear Buds

    Posted
    BestBuyAllDayErDay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After reading many reviews and I had a certain expectation and expected to possibly have to return these headphones. I thought what the heck, gave them a try and now I am glad that I did. These headphones did not disappoint and actually were a very pleasant surprise. Not only did I get the Bose quality but the best pair of truly wireless headphones I've owned up to this point. I was wary of the issue of the left side going in and out so here is my finding: If you connect these to your phone or device and use the bose app this probably isn't very frequent. Although I would love a greater wireless distance if your phone or device is near these headphones you will hardly have an issue. If you set your phone or device in your gym bad and leave it across the gym you will experience this problem. Additionally, if there are many metal things between the headphones and device (machinery, work out machines) you will experience some disruptions so the common sense approach is to keep the headphones and device near and this will minimize this issue. If you want the great Bose sound and compatibility without the disruption by the wireless buds with the cable that connects them both, Truly the best sound and consistency I've experienced however I despise the cable that connects them. I read complaints about them not being noise cancelling and that is a dumb complaint considering these headphones are not noise cancelling. Another complaint was that these are not good for streaming and I would go in to detail about that but those of you who know better and why this is not a good idea to begin with simply know better. If you want to watch you tube or want to stream movies, or games you will want to use other headphones. I give them a 4 with hopes and expectations that the next model will be more stable with the ability to keep up with streaming and gaming while providing the great sound we've come to expect from Bose. For now these are great for working out and running.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bulky but good sound

    Posted
    Maclemoor
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    Straight out of the package these buds look cool. The carrying case doubles as a charging port. Right away I think of how hard it will be to keep up with this little package. I dismis that excitingly removing the ear buds out and in to my ear. I noted they come with a total of 3 ear fitments. Small, medium and large. I used the medium and they fit. Push them into the ear and turn to secure in the ear. I jumped around, wobbled my head to see if they would fall out but all I got was a weird muffled noise, so I’m confident they won’t fall out while walking, running or playing. The buds are quite heavy. I actually don’t care for ear buds because they hurt my ear after a while, since these are heavier than the normal ear bud I found myself wiggling them around to adjust the pressure/weight of them. Howwwwwwwwever, the sound quality that comes from these buds are impressive for such a small piece of technology. You sit and listen in amazement that such a big sound can come from such a small device. So the size has a Pro and Cons. The charge life is pretty good. Syncing with my phone was easy as well. If these buds aren’t in your ear you have to place them elsewhere, they won’t hang anywhere, so don’t sit them down and walk off. I might lose them but I’ll try not to. Over all the sound is great

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The sound is amazing

    Posted
    GoonerJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So, I originally bought the jaybirds because PC Mag said there wasn't much difference to each bud. Boy were they wrong. I thought I could save a few dollars. Instead of saving a few dollars, just buy the best quality. Which in this case were the Bose. The first thing that shocked me was the sound and how crystal clear and LOUD it was. I got the jaybirds first, and wow, the sound doesn't even compare. These Bose sound louder and better then cord buds. I use my iPhone only with these and it's perfect. They hold in place very well. I got these for the gym because a lot of the times the cord buds would get in the way of some lifts. Not anymore with these. I don't really run at the gym much, but I do shoot around(basketball) and they never fell out. The bad news. While these sound great with my iPhone. It's terrible with my iPod. I can barely hear the music with my iPod. While with my iPhone it bangs my ears. I was really sad about this, but the sound is so good with my iPhone, I don't think I'll find another wireless buds that sound like this. So, if you have a phone with a lot of gigs, or you have a sub to Apple Music or Spotify. These buds will blow you away. I only gave this 4 stars because of the sound I get from the iPod. If it was better I would give it 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bose has done it again...

    Posted
    Alex

    Bose has done it again. Having been a long time fan of Bose products my expectations where high and Wow did they deliver once again. Pros: Sound is great, especially when listening to my music of choice salsa. Very clear sound and bass is awesome. Read several reviews of folks stating “no Siri”, I’ve had NO! issues when talking to Siri. Also read several reviews about YouTube videos not in sync with picture and there is a very small gap so small that had I not read those reviews I wouldn’t have been looking for those details and probably wouldn’t have noticed. They fit great in my ear hence my main reason I went with the Bose SoundSport Free instead of AirPods. My stepson owns a pair of AirPods so I gave them a shot for a day and they just wouldn’t stay in my ear, very annoying being that I’m a super active person. I even considered buying the ear hooks for the AirPods but was concerned with having to remove the hooks every time charge was needed and the longevity of the hooks doing this day in and day out. I’ve done a whole range of workouts with the Bose SoundSport Free from running, biking, lifting and these things just don’t move, just great fit for me. They also have great range from device (20ft +-). Cons: ONLY REASON! I gave them 4 stars is the one earbud(right) only during calls.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Work a little better than expected

    Posted
    Ejdozier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great ear buds.these are probably the loudest in ear bose headsets I’ve heard thus far.that was surprising to me.connectiviry is great.i rarely have any issue in that regard.a little glitchy in terms of watching videos on iPhone.audio in videos can be a little out of sinc in terms of what you hear in the video and what is actually going on at that moment in the video.this isn’t a big deal for me, as Ide rather use my bose quiet comfort noise canceling headsets for casual use anyway.i brought these headsets specifically for working out, and they function wonderfully in terms of what I do excercise wise ( strength training ).im not a runner, so I haven’t tested these while sprinting, but I personally don’t think they are secure enough for that particular exercise.the outside of the earbuds are a little bulky therefore heavy, so I believe that too much up and down thumping, and they will drop out, though I haven’t personally put it to the test.for benching, push-ups, pull ups etc...they work perfectly.basically anything with a more stable movement, I can attest to for sure.One thing that could make these headsets near perfect, would be if they were noise canceling.that would have been wonderful.they can hurt a little after hours of usage as well.but as I stated, these are the best bose in earbuds in regards to sound.depending on the environment though, you can definitely still hear outside noise while listening to any audio from these.doesnt completely ruin your jam sessions, but after using headsets with the noise canceling feature, you can become a little spoiled and prefer those particular headsets for casual usage.but...after all is said and done...these are great quality headphones depending on what you want to use them for.

    I would recommend this to a friend

    • Brand response

      Bose

      UPDATE 12/7
      A SoundSport Free software update is now available to improve audio video synchronization for most customers and use situations.  You can download the new software wirelessly through the Bose Connect app or by visiting btu.bose.com on your computer.  This update will benefit customers with Bluetooth devices that fully support Audio Video Distribution Transport Protocol (AVDTP) version 1.3 or later.  We have confirmed Apple iPhones and iPads use this protocol and we continue to evaluate other popular Bluetooth devices.  Audio video synchronization may also vary depending on the mobile app being viewed (e.g. Netflix, YouTube).  We encourage customers to use the most recent software for your mobile apps, Bluetooth devices and Bose headphones.   
       
      If you have any questions or concerns, we encourage you to contact us directly at our Customer Support Line at 1-800-379-2073 We're open Mon-Fri, 9 AM to 8 PM. Or you can follow us on Twitter @BoseService. Bose

  • Rating: 4 out of 5 stars

    Great Sound, Good Fit, Spotty Connectivity

    Posted
    pythonplatypus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased these headphones a year ago for use while exercising and overall have been pleased. THE GOOD: - I've had trouble finding earbuds that fit my ears securely and this pair fits great! They feel secure even while running, jumping, or turning my head. After about 90 minutes of wear, they do start to feel a bit uncomfortable, but that's enough time for me to get a good workout in. - The sound quality is excellent to my non-audiophile ears. The bass range is the best of any earbuds I've owned. - The battery is totally adequate for my 90-minute interval use case, and it recharges quickly in the convenient case. After a year of regular use the headphones usually report 80% maximum charge. THE NOT-SO-GOOD - As reported in many other reviews, the bluetooth connectivity can be frustratingly and unpredictably spotty. Maybe 50% of the time I have zero issues. But other times, particularly it seems if my phone is in a pocket or if I turn my head quickly, the sound from one or both earbuds will fade in and out. It's only about 10% of the time that the issue is severe enough to be truly frustrating, but it does prevent these headphones from meriting five stars. Overall, the benefits of the fit and sound quality outweigh this issue for me but I fervently hope Bose will improve this technology by the time I buy my next pair.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellence As Always

    Posted
    Middleweight
    • My Best Buy® Member

    Let me start off by saying, I did not receive these for free. I have owned a pair of QC35's for a little more than a year, which I use daily. I saw that these had dropped $50 so purchased them for $199. I had my eye on them for some time. I prefer over the ear headphones, and I have never liked how any of the in-ear buds fit. After reading reviews of how comfortable they are, I decided to give them a try, because, there are some times when discreet headphone use is better. I am an apple user and have never liked or used their headphones, so this is why I chose the Soundsport Free over the Air Pods. As for pros, as usual the sound quality is superior. They are also comfortable to wear, even though I have only worn them for a few hours at a time. I have never used them until they died. I also like the idea of the charging case. They are also discreet, which is good for work environments, dr offices, or places where you just don't want anyone to know you're listening to your device. I was in a seminar that I had to attend but for about an hour of it, I had one in my ear listening to a documentary. Not a lot of cons but, there is always room for improvement. There is like a 1 second delay when watching video but it is not a deal breaker for me. Another would be, phone calls only play thru the right bud... which is strange to me, because I am used to using the QC35's for calls which play in both ears. I have been taking the left bud out when I use the phone. I am not usually a bud user so, I don't know if this is common. Third, they are pricey... as all Bose products are. The $199 sale made the purchase easier for me. I had 2 weeks to return them, but they are keepers. They are now a part of my daily essentials.

    I would recommend this to a friend