Main Content

Customer Ratings & Reviews

Bose® - SoundSport® In-Ear Headphones (iOS) - Charcoal-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 4468 reviews

94%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 4 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 194 Reviews
  • Rating: 3 out of 5 stars

    Fitment was not what I expected.

    Posted
    PJ80
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Before purchasing these, I had various wired and wireless earbuds where you’re given various sizes of tips to squeeze into the opening of your ear canals. These tips provides a more secure fit, isolate external noise, and provide better overall sound. These Bose SoundSport headphones are not that, at all. They come with three different sized wings that fit into the “bowl” of your ear. However the speaker part rests just inside the opening of your ear canal. This presented 3 issues for me. 1. The “bowls” of my ears are between the M and L wing sizes. The M size would rest in my ear but then the buds would fall out at the slightest movement. I had to cram the L size in which resulted in a more secure fit, but held the speaker part farther away from my ear canal. 2. Because the speaker part is free to move around, every step I take running results in the bud slightly shifting, which results in an uneven sound. 3. Because there’s space between the speaker and the wall of your ear canal, these don’t isolate noise at all. Meaning if I’m running on the treadmill, I can hear my machine, the conversation of the little old ladies on the elliptical, and the sound of the next Mr. Olympia dropping his weights on the floor after an excruciating set. This also results in a lack of midrange and “bass”. These issues can be rectified by either pressing the earphones into your ears with your fingers or cupping your hands over your ears while listening, which no one wants to do. Aside from those minor annoyances, if you sit still in a quiet room and you don’t like the idea of squeezing earbuds into the opening of your ear canals, then these are much better than average headphones. It’s just too bad these are advertised for active lifestyles.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hi PJ80,

      Thank you for taking the time to review our headphones. We are sorry you was not completely satisfied with the sizing of the earbuds. I will pass on your feedback to the development team so we can look to improving this in the future.

      Customer feedback is important to us here at Bose as it allows us to improve our products to meet customer needs. So thank you again for taking the time to review your headphones.

      Kind Regards,
      Vicky W - Bose Technical Support bose

  • Rating: 3 out of 5 stars

    First time customer

    Posted
    Sean
    • My Best Buy® Member

    This is my first Bose product. I know they make awesome speakers so I gave these earbuds a try. Bought these on Thanksgiving for $50 and this is how I feel: These earbuds don't sound bad, but they are definitely not $100 good. They advertise these as sport earbuds, and more than 50% of review are about how good these earbuds are for runners. I am not a runner and I don't find these that good. First of all, these headphones have zero sound isolation, which is the thing I can't stand the most. They are open sounding headphones so you can clearly hear everything around you while you are wearing them. In order to hear the music clearly when you are on the bus or walking on the street, you have to turn the volume up to a very unhealthy level. The sound that comes from these headphones gives you a very far feeling, and this is another reason you may want to turn up the volume. I am not a heavy bass fan, but this product has no bass and the pitch is high. The microphone is good though. I am totally not impressed by this product, and I think they are worth about $50 instead of $100.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Affordable Quality (but at a long term cost)

    Posted
    LightningP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’ve used Bose in ear for over 10 years and I’ve never been disappointed with the sound quality they deliver (with a caveat at the end). The most significant and satisfying aspect of these earphones are the way the fit in your ear with the silicone slipon design. I couldn’t ever understand why no other company could get this part right. However, I give it only 3 stars because of the crappy cord quality and flawed design that always allows it to wear out or get damaged. Bose is a company that has not yet figured this out but will happily take your money for your next pair. For that sole reason, I’ve since moved on to beats x and haven’t looked back. Regarding the sound, which I’ve always loved, I still have to say that the older Bose in ears had much more of warmer sound than those of today and I think Bose has lost its way through the years.

    I would recommend this to a friend

    • Brand response

      Bose

      Hey LightningP,

      We appreciate you for taking the time to provide a review of the SoundSport in-ear headphones. We're sorry for the trouble you had, and this is definitely not the type of experience we expect with any of our products. We're grateful for your feedback, and we hope that we'll get another chance to astonish you in the future!

      Thank you for the support and for being a long time fan.

      Take care,

      Mohsin - Bose Support bose

  • Rating: 3 out of 5 stars

    Cosmetics of the headphones not holding up

    Posted
    Chewy

    The clip that holds the headphone to the short broke within a few months of my purchase and now the rubber around the outside of the ear pieces is coming loss the cover of the wire to the ear pieces on both sides now slides on the wire. The only time I wear the Bose headphone is in the office and for the money there are just not holding up as I thought they should or would. They do the job that I bought them for just thought that the housing of the Bose headphone would have held up longer since I am not working out in them.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Thank you for providing feedback on the SoundSport In-Ear headphones. We are sorry to hear this is happening and encourage you to reach out to our Support team so we may discuss service options. https://www.bose.com/en_us/contact_us.html Thank you again for your review, Suzanne - Bose Support Bose

  • Rating: 3 out of 5 stars

    Average to Good but not Great

    Posted
    hype8912
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've never had any Bose headphones before so when I saw these I figured I would give them a try. First off I wasn't impressed with the way the earphones fit in your ear. They didn't really seal around the inside of your ear but just kind of floated there in place. After some trying of the 3 size ear molds, I found one that I could semi-deal with. I also found the loudness of the earphones lacking. The clarity was great at lower volume levels but I found myself always wishing I had one or 2 more levels to up the volume. In total after discounts, I spent $32 for the earphones so I'm not completely let down because I think they are good earphones for that price point. I would have been very quick to return them if I had spent $100 on these as marked.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's ok but not great

    Posted
    Michael942
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this since it was on sale and because it was a Bose product. I find that the ear piece is a bit uncomfortable and a bit harder to fit in my ear. It comes with 2 different sizes of silicone earpieces to adjust to your size ear, but after trying both sizes I still felt I had the same problems. I also found that it also allowed for more outside noise to filter in and in turn that affected the sound quality. I have other earbuds that cost much less and found those to be of better quality. I bought this with the intention of making them my main earbuds and my older ones to keep as a backup, but as it is, I feel that these Bose earbuds will act as my backup instead.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Wear but didn't last long

    Posted
    Lyna
    • My Best Buy® Member

    I was so excited to have these since I do feel that it is the only set of headphones that would stay in my ears. I do feel that it is a great set to work out with. Even with hard workouts with doing burpees this is the only set of headphones that stay in my ears the whole time. It is sweat resistant with great sounds. Unfortunately after everyday use it only lasted up to 8 months. Only right ear side has sound but now no sound from the left side at all. I'm sad but I think maybe I'll have to pass onto a competitor brand or may even consider the bose wireless headphones but I am still debating since these pairs only lasted less than a year for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ear tips noticeable

    Posted
    Love
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The feel of the ear tip fins are constant and you never forget they are in. The different ear tips seem to have different hole sizes where they wrap around the speaker, meaning I noticed loss of sound quality when I used the bigger tip and then noticed that it was not as snuggly wrapped on the speaker allowing sound to leak with the minor space/gap. The open end is too open imo because it let's too much sound in and detracts from what you're trying to listen to. I'm still deciding whether to return these and get something more closed back.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what they used to be....

    Posted
    TriciaU
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought my first pair of SoundSport headphones approximately 6 years ago. After countless uses, they finally began to fail. The clip broke, the silicone coating has cracked and one side is static. Given their lasting ability, I bought a replacement pair. Out of the box, the quality is blah in comparison to the original model and they arrived broken. I am not hopeful these will last me 6 more years.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, not too comfortable

    Posted
    Aaron
    • My Best Buy® Elite Member

    I may have set my expectations too high with these headphones. I have the wireless version which fit great in my ears. I find these particular headphones to be less comfortable and do not provide the isolation I personally expected. They do securely fit inside the ear and do not move during workouts, which is a huge plus. Again, this is just my individual opinion, and it appears the vast majority of consumers really enjoyed this product.

    No, I would not recommend this to a friend

    • Brand response

      Bose

      Hi Aaron, Thank you for taking the time to review our product. I'm sorry to hear that the earphones were not what you were expecting. At Bose, we pride ourselves on developing products that would please most of our customers. We understand that this may not be what on individual is looking for. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist bose

  • Rating: 3 out of 5 stars

    A Step Down

    Posted
    mac56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Its Bose so the overall quality is good. This is my third pair in 5 years. This generation has a few steps down from previous. The chord is a bit shorter, Not a lot but definitely noticeable. The chord is stiffer and tends to want to curl. Prior B/W chord was very flexible. The jack does do not fit my iPhone as well as before. Nothing wrong with the jack as I tested it with another headset. These are very reliable, good sound quality, and have a good mic but they have quality going in the wrong direction.

    I would recommend this to a friend

    • Brand response

      Bose

      Hello there, Mac56,

      Thank you for providing your review of the SoundSport in-ear headphones. We are happy to hear that you enjoyed the sound quality, and it sounds like you've been a big fan of our products, we appreciate that! We value your feedback here and are always looking for ways to improve our products.

      If you have any further concerns or questions, please contact our Bose technical support. We are always around. Contact info can be found on the Bose website under the Support page.

      All the best,

      Mohsin - Bose Support Bose

  • Rating: 3 out of 5 stars

    Nothing too great.

    Posted
    Fav318
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I read the reviews before I purchased these headphones. Once they arrived since I had ordered them online I really wasn’t blown away from these. I love BOSE and I have had these before just not this model. I had the ones that were $100 before and I guess there was a noticeable difference between these two at least to me. Therefore, I returned them and decided to stay with my current Apple headphones as I felt even they sounded a bit better. My suggestion is to purchase the pricier ones as these were on sell due to Black Friday.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A mixed blessing

    Posted
    Revvy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Earbuds have their limitations, but these have surprisingly good imaging and crisp highs despite those limitations. Unfortunately, they fall short in two critical areas. First, they're not especially efficient. They're loud enough on my iPad, but I have to turn my iPhone almost all the way up and my Samsung phone all the way up to get decent volume. Also, the bass is weak even for earbuds. Several of my other pairs, including some that cost less, have better bass, including the stock Apple ones. These are going back.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Value at Sale Price

    Posted
    HTV8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased the green color when they were on sale at 1/2 of full price. The medium size earpiece fits me best but after using the headphones about one hour my ears hurt. Although the specs say you can control the music (fast forward, playback, etc.) it does not work with my Iphone 6S. Have not taken a call with it so do not know if the control works. Own three other different Bose headphones and they work better and are much more comfortable. This headphones also does not provide the deep bass, treble is ok.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Headphones, not great.

    Posted
    Chicagou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Purchased these headphone upon my experience with several other Bose headphones that I have. While they sound alright, they are not as clear or loud as some of their other headphones, such as the Wireless Soundsports or the New Soundsport Free Wireless. While those headphones are much more costly in comparison, I just expected better sound. Also, the cord length between the 2 ear pieces I found to be a bit short, maybe adding 3 - 4 inches would have helped the comfort feeling.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just average headphones

    Posted
    ScottieS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought these think the Bose sound would be incredible. I had to test the size plugs to find out what size for my ears, that was trial an error but the large fit me. Once I got the size right I began really testing the sound. After a few days I discovered that they sound like my Skull Candy head phones but stat in my ears better. They are good headphones and stay in my ears but just not that special. I gave it three stars only because they did not live up the the hype of Bose

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound but not comfy

    Posted
    Seaglass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like to listen to music and relaxing audios when I go to sleep. I’m always looking for a good set of ear buds that won’t cause pain in the ear when sleeping in them all night. Had high hopes for these but they don’t give me the comfort I was hoping for. Sound quality is what you would expect from Bose. So if you don’t plan to sleep in them, thumbs up!

    I would recommend this to a friend

    • Brand response

      Bose

      Hi Seaglass, thank you for taking the time to review our product. At Bose, we try to cater for as many people as possible. We realise that this may not suit everybody. Good luck in your search! Have a great day! Kindest, Kerri - Bose Technical Support bose

  • Rating: 3 out of 5 stars

    Only works for iOS

    Posted
    Vsingh93
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought these as a gift, I asked the sales associate if there was a difference between these and the other ones, he said the only difference was in price, but they worked the same. After trying it out, the recipient said he loved the sound, but it ONLY works for iPhone and he couldn't use them on any other device. My fault for not reading the fine print, but also wish the associate was a little more knowledgeable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as the old sport ones

    Posted
    HeavyCordedEarbudUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These are not as comfortable as the older more expensive($129) ones I had previously and insured. The cord is very thin and the ear piece is not as easy to slip in your ear as the old model. I only use corded head/ear buds due to the long use during my day(audio books & phone calls). I got these because the old sports are discontinued and these were my only option.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Weird ears

    Posted
    StuDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to return these because I couldn't get them to fit right in my ears. I tried all three sizes and twist and turned every way I could and still couldn't get them to rest in my ear the right way. They have a weird shape cone that is different than all my other earbuds I have purchased. When I pushed them into my ear and kept pressure on them they sounded great. Guess I have the wrong shape ears for these.

    No, I would not recommend this to a friend