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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 944 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after buying a sound link mini II and a sound link color. It works well, but is probably intended for a larger space than the room I'm using it in. The selling point for me is that you can sync multiple speakers throughout the house. Other than that, the sound link mini II is a great little speaker that sounds just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size of the unit it produces great sound and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth

    Rated 4 out of 5 stars

    Bose qualijty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Better bass compared to the Soundtouch 10. Also love the functionality. Bluetooth works well and the WiFi functions for presets also work great. Not sure why some have a problem with the app, I think it works fine. My whole family enjoys this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what my wife wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a music player for Christmas. She wanted something that she could stream music on without it being dependent on her phone or computer. This fit the bill perfectly. Although you can plug into it or use it as a Bluetooth device, you don't have to. You use the phone app to find what you want to stream, and then set preset stations much the same way you would do it on your car radio. Just find your source with the phone app, and then hold the preset button down on the player and it saves it . Then the presets can be recalled from the device without your phone being involved as it connects to your WiFi. It also sounds fantastic, which is usually par for the course with Bose products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a small package.. love the quick presets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for outdoor deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound range, easy remote control. Very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great speaker that connects easily with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker does exactly what I want it to do. I can connect it to my devices by Bluetooth and listen to CD's, Syrius radio, and whatever is playing on my computer. One annoying issue is that the music will stop if it's connected to my phone and I receive a text message, otherwise it's perfect for a smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No need to hardwire speakers anymore!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially went to Best Buy with the full intent of walking out with a Bose Sound Touch 10 speaker. All the reviews for the "10" seem to match what I was looking for. After explaining my needs to the sales associate, I was talked into purchasing the Sound Touch 20. Our family room measures approximately 10'x20', I wasn't looking for a speaker to blast out the neighborhood. As soon as I fired up the "20", much to my surprise the whole room filled with a very crisp, clear and solid sound. The bass quality is second to none. Now I know why Bose is a leader in speaker technology. I'm sure the "10" is a fine choice for a smaller room, but if you're looking to fill a large room with awesome sound, spend the extra $100.00. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy Setup Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup Great Sound Would totally buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to link this with other SoundTouch speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It is really great. Love the sound and Bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in about 10 minutes. The sound quality is really great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose SoundTouch 20 lll music system delivers great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Bose Sound Touch 20 speaker. The sound is great. I gave it a four because the set is not that simple.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fantastic speaker that sets the bar high!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has both Bluetooth and WiFi connections. The sound is absolutely amazing and it fills the entire room. My son has a Sonos system and this Bose speaker blows it away! It is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's a Bose! What else do I have to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this on my office at home, and the music quality is outstanding. I love the fact that you can connect thru the unit via Bluetooth, internet network, and Wi-Fi. You need to download the Bose app, and from there, you can synch your Spotify account and you're good to go. The sound quality is superb, and you can't believe is coming from that little box. The details and the bass are amazing. I was surprised with this product. It works better if you put it close to wall, like in a corner, to get that extra bass. I got the app also on my iMac, so I can just turn it on/off from there, and listen to music. If I need to connect to the iMAc to play YouTube videos or music that is not on Spotify, I can just use the bluetooth. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless speaker and music quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music system and wireless speaker with excellent sound quality. You can have favorite stations saved from Bose as well. Loud strong sound and sleek looking in any room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great and heart touching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and heart touching. I had good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Bose > Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the standard for excellent sound and this product does not disappoint. Easy to use app, and has never dropped the WiFi signal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this speaker sounds fantastic for its size, no surprise there with Bose. Slightly on the expensive side, but once the initial sticker shock wears off, you'll be happy you pulled the trigger on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item on sale for $279 and couldn't be happier! Quality sound and product that is highly functional and easy to control via the Bose app. Highly recommend to anyone!

    I would recommend this to a friend
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