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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 944 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep going back and forth between Bose and Sonos even though I already have a few Bose pieces but continue to buy Bose. The sound is much deeper with good base on Bose. You can really notice this when you compare items side-by-side in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great sound, easy to install and to use. Love the fact that I can listen radio stations from all over the world! Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as the name Bose. Have trusted Bose for ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linking to computer doesn't work as well as playing on iPod Bluetooth. When playing from computer, music will stop if computer goes into sleep mode. You need to switch off sleep mode when using Bose system, then put computer back in sleep mode when finished. Kind of a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    RADIODAVE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SOUND QUALITY IN A COMPACT SOUND SYSTEM..... THE SOUND IS GOOD.....THE SIZE IS GOOD.......THE ONLY ISSUE IS THAT THE BLUETOOTH SOMETIMES IS TRICKY..... I HAVE IT HARD-WIRED TO MY TV AND IT WANTS TO HOOK UP WITH BLUETOOTH INSTEAD OF THE HARDWIRED SOUND SOURCE.......SO THAT IS A BIT ANNOYING......AND IT SOMETIMES REQUIRES A LOT OF PATIENCE GETTING IT TO RECOGNIZE THAT I AM NOT USING BLUETOOTH AND WANT THE HARD-WIRED SOUND.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my fiance just love the sound touch 20 the sound quality is wonderful sounds so clear and the bass too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to use at an outdoor wedding. Very impressive sound outdoors and very easy to integrate with Bluetooth peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Happy with Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to listen to music when our family is outside or at our pool. It is not waterproof, so I wouldn't get it in or close to water, but it is perfect for inside or outdoors. The wireless music system has stations that you can save for easy access or will play through your cellphone for selected music, podcast or other internet stations. Its easy to set up if you follow the instructions in the manual. The sound is awesome, of course it is Bose and won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what i was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for an audio device that plays live stream music / news / comedy without listening to everything I say in my own home all the time. The Bose SoundTouch does exactly that and the sound is great. One thing they don't tell you in any review I found is that you can only set it up via an app that you have to download. Only real draw back is that it only stores 6 pre-set stations. You are forced to via app to really listen to more than that

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. The souls quality was perfect and volume get extremely loud if desired. Additionally, syncs to WiFi easily or you have the option of plugging it in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use

    Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and loud. It's has really good bass as well. The app is easy to use and comes in handy when I can't find the remote lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bose - you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit in the master bedroom - but can hear it clearly throughout the house. My only wish is that it had an internal battery so I could take it out on the patio with me while I work in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was very easy to set up and to sync with my cell phone and my echo dot. Sounds great. Perfect for our teenage son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound wish I could use it watching tv also...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system easy to hook up with excellent sound quality, only downfall is wires to connect to tv aren't included

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Great Bose Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had second thoughts on purchasing this due to the costs and already having multiple Bose products but I am sure glad I did. Bose has hit this one out of the park. The sound quality out of this and the fact that it can connect to the internet to provide streaming music is fabulous. I use this product more than any of my other Bose Music systems. A little pricey but well worth it. Nice job Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Bose speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sound and has great bass. The only thing is that the volume up and down is a little wierd You have to click it twice to get it to change the valume. But overall I love the speaker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Great sound and easy to use. I use it with my internet music accounts play lists and works great

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Impeccable Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is small but mighty. Has impeccable sound for an office or kitchen area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big little guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let this little guy fool you. I have the SoundTouch 30 in my living room (and amazing system), a SoundTouch 10 in each of my kids rooms and the SoundTouch SA-5 in my basement. The SoundTouch 20 is in my Master bedroom . It is great for the space. It has a little less bass than the 30, but just enough. I love this system. I'm going to continue expanding. (PS-make sure you have a good router, just saying.) No need for huge systems anymore. These little guys are awesome! Enough said!

    I would recommend this to a friend
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