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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 944 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. High end quality and versatility. The recent update adding AirPlay 2 to the speakers has been a great addition. Speaker provides ample volume with clear vocals and quality bass. I use this in my master bedroom but would work well in a larger room. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turn up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trying to listen to the amazing sound to your ears look no further heck I evening used I turn up during quarantine It's El Senor Bose Baby!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver with great sound. It's very portable and has great features.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    GREAT SOUND...LOOKS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND IN A SMALL PACKAGE. EASY SET UP USING THE BOSE APP.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic sound but hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 30, 20 and the TV SoundTouch system so I could tie them all in together. The box had limited operating instructions and the set up was very difficult and required a few phone calls to Bose to get them to all communicate together, but once they were it is incredible for the sound they produced. Typical Bose sound, but should have been easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound from the system. App could use improvement .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Bose docks for over a decade and this dock doesn’t disappoint. I use it mostly with Bluetooth but it also has an auxiliary port for easy plug in. Bose always has just the right amount of clarity and base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect living room component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SoundTouch 20 speakers are part of my everyday rest at home. 100% recommended...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant wifi speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy and I had no problems. I mainly use the speaker with spotify. The only negative is with spotify family plan you can play music on the preset keys from one account.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's a Bose and it is perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good looking... Very easy to program... Has wonderful rich sound both in the highs and the lows. It is light enough to move around to different locations and it solidly made. All Bose music systems are excellent. I really like it a lot !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Rocks the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Bose Sound Touch 20. We upgraded from the smaller Bose unit and are extremely happy with this one. Rich true sound quality, no popping at lower volume settings. Great company, great product, great quality, worth the extra money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best. I got this stereo for my birthday. I love it. To be so small, the sound quality is nice and crisp. I'm looking forward to adding more speakers and enjoying my love for music for many more years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Perfect solution!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a medium sized apartment and this speaker is the perfect solution for having music throughout the entire space. Love that friends come over and connect via Bluetooth to use their Spotify accounts while visiting. Super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Bose for my living room with 14 foot ceiling. The sound is amazing! I already had a older Bose so setting it set up through the App was a breeze. I’m a music lover of all kinds. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read Boses web site about this product, and all the reviews. It pairs to my Soundtouch 130 perfectly. I use it outdoors on my patio. I like being able to listen to any type of music from the Bose App while I am outdoors. Perfect, sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Booming sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality sound of B&W or some others but the bluetooth is what sold me for the convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Bose products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Sound Touch we have purchased for our home keeping them in separate rooms. We can control individually or simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker twice, (or maybe thrice).... The sound quality is fantastic! I love that it's wireless and I control it with an APP! I love that I can use that APP to have all the speakers in the house play the same music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this Bose SoundTouch 20 is fantastic, fills the room with sound. I purchased 2 on the recommendation of the store manager, and he was correct the sound fills the whole house when they are linked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for the wife she loved it so much we went and bought another one sounds beautiful love that you can listen to music from anywhere in the world with the sound touch app sound quality it's what you expect from Bose the only beg I have it can't connect to AirPlay

    I would recommend this to a friend
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